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5am -Store Cleaning Associate

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Opportunity: Grow Your Career

Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
  • Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
  • Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
  • Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
  • Supports and responds to all Front End coverage needs
  • Adheres and upholds merchandising philosophy and signage standards
  • Initiates and participates in store recovery as needed throughout the day
  • Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
  • Communicates accurately and effectively with management and Associates
  • Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
  • Participates in safety awareness maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong organizational skills with attention to detail
  • Physical stamina to perform cleaning tasks and run floor buffer and scrubber
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Strong communication skills: verbal and written. Listens and responds appropriately
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Standout colleague, working effectively with peers and supervisors
  • Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

265 S Broadway

Location:

USA Marshalls Store 0023 Salem NH

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Average salary estimate

$31720 / YEARLY (est.)
min
max
$31200K
$32240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About 5am -Store Cleaning Associate, TJX Companies

If you’re looking for a chance to kickstart your career in the retail industry, joining the Marshalls team as a Store Cleaning Associate could be just what you need! Located in Salem, New Hampshire, this role at TJX Companies focuses on keeping the store environment sparkling clean and organized, which is essential for creating a welcoming atmosphere for our customers. As a key member of our team, you’ll engage in tasks such as operating floor scrubbers and buffers, dust mopping, vacuuming, and ensuring that everything from the sales floor to the associate lounge remains in tip-top shape. Your efforts will contribute greatly to our goal of providing an outstanding shopping experience, as cleanliness and organization are at the forefront of our operational standards. Plus, this role offers the opportunity to be cross-trained in various store areas, enabling you to gain diverse experiences while promoting a positive store culture based on respect and integrity. At Marshalls, we embrace a supportive work environment that allows you to truly grow. If you enjoy multi-tasking, have strong communication skills, and take pride in your work, this is the perfect role for you! With competitive pay starting between $15.00 and $15.50 per hour and a range of benefits, including discounts and opportunities for advancement, we’d love to have you join our TJX family and make a difference together!

Frequently Asked Questions (FAQs) for 5am -Store Cleaning Associate Role at TJX Companies
What are the main responsibilities of a Store Cleaning Associate at Marshalls?

As a Store Cleaning Associate at Marshalls, your primary responsibilities include maintaining cleanliness across the store, which involves using equipment like scrubbers and buffers for floor care, mopping, sweeping, dusting, and spot cleaning. You'll also ensure adherence to operational standards and contribute to a positive shopping experience for customers.

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What qualifications are needed to work as a Store Cleaning Associate at Marshalls?

To thrive as a Store Cleaning Associate at Marshalls, candidates should possess excellent customer service skills, strong organizational abilities with attention to detail, and the physical stamina to perform various cleaning tasks. Additionally, being a reliable and flexible teammate is crucial for responding to unexpected situations.

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Are there any opportunities for growth as a Store Cleaning Associate at Marshalls?

Absolutely! Marshalls encourages growth and development. As a Store Cleaning Associate, you may be cross-trained in other aspects of the store, which can lead to further opportunities within the company, allowing you to build your career in retail.

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How can I contribute to a positive store culture as a Store Cleaning Associate at Marshalls?

As a Store Cleaning Associate at Marshalls, you can contribute to a positive store culture by embodying principles of honesty, respect, and integrity in all your interactions, whether with colleagues or customers. By maintaining cleanliness and supporting your team during busy times, you'll help foster a welcoming environment.

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What benefits can I expect as a Store Cleaning Associate at Marshalls?

The benefits package for a Store Cleaning Associate at Marshalls is quite comprehensive. It includes an associate discount, health insurance options, a 401(k) plan, pet and legal insurance, and paid time off, among others. The company prides itself on providing competitive compensation and a supportive work environment.

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Common Interview Questions for 5am -Store Cleaning Associate
What cleaning tools are you familiar with that would be useful for a Store Cleaning Associate at Marshalls?

In your interview for the Store Cleaning Associate position at Marshalls, it's beneficial to mention your experience with cleaning tools like floor scrubbers and buffers, vacuum cleaners, and basic mops and brooms. Demonstrating knowledge of these tools shows your preparedness for maintaining the store's cleanliness.

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Can you describe a time when you prioritized customer service in a previous job?

When responding to this question, provide a specific example where your efforts made a positive impact on a customer's experience. Emphasize how you ensured a clean, welcoming environment at your previous job, which aligns with the values of Marshalls and helps demonstrate your commitment to excellent customer service.

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How do you handle unexpected changes in your work routine?

Explain your flexibility in handling unexpected changes, perhaps by sharing a past experience. You could mention how you successfully adapted to shifting priorities while maintaining focus on the necessary cleanliness and organization tasks, which is essential for a Store Cleaning Associate at Marshalls.

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What does teamwork mean to you in a retail setting?

Discuss how teamwork is vital in a retail environment, particularly in supporting each other while fulfilling various roles. Highlight your experience working collaboratively with colleagues to maintain store standards and improve customer experience, which is crucial for a Store Cleaning Associate role at Marshalls.

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Why do you think cleanliness is important in a retail store like Marshalls?

Express the importance of cleanliness in creating a pleasant shopping experience and promoting safety. Highlight that as a Store Cleaning Associate, you play a key role in ensuring customers feel comfortable and cared for, which is vital for repeat business at Marshalls.

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How would you approach maintaining the cleanliness of multiple store areas?

Describe your organizational skills and how you would prioritize tasks as a Store Cleaning Associate. Mention an effective plan that balances immediate cleaning needs while adhering to store standards, showcasing your ability to multi-task efficiently.

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What does good customer service look like to you?

Provide a clear definition, focusing on attentiveness, responsiveness, and creating a positive atmosphere. Relate your answer back to the Store Cleaning Associate role, emphasizing how maintaining high cleanliness standards contributes to an overall positive impression of the Marshalls brand.

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Can you handle physically demanding tasks and maintain energy levels throughout your shift?

Reassure interviewers that you understand the physical demands of the Store Cleaning Associate position and share any past experiences demonstrating your ability to stay energized and committed even during strenuous tasks.

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How would you handle a customer complaint about cleanliness?

Emphasize listening skills and a proactive approach. Show that as a Store Cleaning Associate at Marshalls, you would acknowledge any concerns, communicate with the team promptly, and take immediate action to resolve the issue, ensuring customer satisfaction.

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What motivates you to work in a retail environment?

Reflect on your passion for helping others and creating a welcoming environment. As a Store Cleaning Associate at Marshalls, express how working to keep the store clean not only fulfills your desire to contribute to a great customer experience but also enhances your enjoyment of the retail industry.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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