RN Risk Mgmt Program Manager

The RN Risk Management Program Manager at Virginia Mason Franciscan Health in Silverdale is responsible for managing the risk management function across the Northwest Region. This includes strengthening risk profiles, preventing liability situations, and actively collaborating with clinical service lines on performance improvement projects. Duties involve overseeing management-level work teams, conducting data collection and statistical analysis, and providing expert guidance on clinical quality improvement methodologies.

To apply for the RN Risk Management Program Manager position at Virginia Mason Franciscan Health, candidates need a Bachelor’s degree in health administration, nursing, or a related field. They should also possess a minimum of six years of progressively responsible experience in hospital risk management, including at least three years in a supervisory role. A current Registered Nurse license in Washington State is essential, and certification from the American Society of Hospital Risk Managers (ASHRM) is preferred.

The RN Risk Management Program Manager plays a crucial role in enhancing patient safety at Virginia Mason Franciscan Health by proactively identifying and mitigating risks. This position involves analyzing data to assess risk, implementing process improvements, and guiding teams on best practices. By overseeing performance improvement efforts, the manager helps ensure compliance with safety standards and elevates the overall quality of patient care.

Success in the RN Risk Management Program Manager role at Virginia Mason Franciscan Health requires strong clinical expertise, exceptional analytical skills, and a thorough understanding of risk/quality improvement methodologies. Candidates should possess effective communication and leadership abilities to work collaboratively with clinical teams, as well as the capability to navigate complex data and situations effectively.

Risk assessment is a pivotal aspect of the RN Risk Management Program Manager role at Virginia Mason Franciscan Health. It involves evaluating clinical practices, identifying potential risks, and implementing preventive measures. Through thorough assessments, the manager helps ensure that patient care meets the established standards, promoting a safer healthcare environment and minimizing liability for the organization.

In responding to this question, highlight your specific experiences in healthcare risk management, emphasizing your understanding of regulatory compliance, quality improvement initiatives, and your role in previous projects. Share examples of managing risks or implementing safety protocols that made a measurable difference.

In answering this question, discuss your methodology for conducting risk assessments. Talk about the importance of analyzing data, reviewing clinical practices, and collaborating with clinical teams to identify potential risks. Provide examples of assessments you’ve conducted and the outcomes that followed.

Here, share a specific example of a performance improvement initiative you've led. Detail the goal of the initiative, the processes you put in place, and the results achieved. Emphasize the collaborative efforts and the importance of using data to measure success.

Explain the strategies you use to stay up-to-date on healthcare regulations, such as attending relevant trainings, participating in professional organizations, and regularly reviewing policy updates. Highlight how these strategies help you maintain compliance and promote safety in patient care.

Discuss how you approach conflict resolution in your previous experiences. Mention your commitment to open communication, listening to all parties involved, and working collaboratively to reach a consensus that prioritizes patient safety and organizational goals.

In answering this question, emphasize the crucial role that data plays in guiding your risk management decisions. Discuss how you collect, analyze, and interpret data to identify trends, measure performance, and make informed recommendations for improvement.

Discuss the key metrics and benchmarks you would use to evaluate the effectiveness of a risk management program. Explain how you would gather feedback from stakeholders and employees to assess the program's impact on patient safety and incident reduction.

Provide details about your experience with providing litigation support, including reviewing charts and collaborating with legal teams. Explain how this aspect of your role contributes to effective risk management and the importance of documentation.

Explain your approach to fostering collaboration among clinical service lines, emphasising the importance of clear communication, shared goals, and a team-oriented mindset. Provide examples of how you've successfully collaborated to achieve risk management objectives.

In your response, share your aspirations for professional development, your commitment to enhancing patient safety, and your desire to lead meaningful change within the organization. Discuss how you hope to contribute to Virginia Mason Franciscan Health's mission over the years.