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Product Manager - Consumer Deposit Pricing

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

As a Product Manager, you will:

  • Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
  • Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
  • Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
  • Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results). Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes. In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Preferred qualifications, capabilities, and skills:

  • Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
  • Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.
  • Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.
  • Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.
  • Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
  • Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

Minimum Qualifications:

  • Product management experience.

About the team/product (s):

Reporting to the Head of Consumer Deposit Pricing, the Product Manager – Consumer Deposit Pricing will support USB’s consumer deposit pricing strategy through rigorous reporting and analytics related to deposit and pricing performance.  Primary areas of focus will include the following:

  • Analyzing trade-offs between promotional acquisition offers and back-book retention pricing to balance growth objectives with repricing risks
  • Evaluating price-elasticity differences by key client and account segments to inform pricing decisions
  • Designing, implementing, and analyzing deposit pricing tests to understand client response to pricing alternatives in a dynamic environment
  • Developing, deploying, and analyzing rate-based campaign offers to efficiently drive incremental deposit growth
  • Analyze key client and portfolio dynamics based on vintage performance, duration trends, term deposit renewal behavior, etc., to inform pricing strategy in an evolving rate environment

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 - $172,590.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Average salary estimate

$152977.5 / YEARLY (est.)
min
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$133365K
$172590K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager - Consumer Deposit Pricing, U.S. Bank

At U.S. Bank, we’re on an exciting journey towards making smarter financial decisions for our customers and empowering communities to thrive. We're looking for a talented Product Manager - Consumer Deposit Pricing to join our dynamic team in Cincinnati, Ohio. This role is all about harnessing your expertise in product management to drive our vision and support our consumer deposit pricing strategy. As a key player, you'll dive into analyzing business data, activating collaboration across teams, and managing the product lifecycle with agility. Your responsibilities will include identifying and prioritizing product opportunities, engaging in deep market analysis, and developing strategies that not only increase deposit growth but also enhance customer experience. You will need to be a data-driven decision-maker who is passionate about creating innovative pricing solutions that meet our customers' evolving needs. With U.S. Bank, you can expect a culture of continuous learning where you can expand your skills and capabilities. Plus, we offer a flexible work schedule to support your work-life balance. If you're ready to bring your expertise to our team, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Product Manager - Consumer Deposit Pricing Role at U.S. Bank
What are the primary responsibilities of the Product Manager - Consumer Deposit Pricing at U.S. Bank?

The Product Manager - Consumer Deposit Pricing at U.S. Bank is responsible for driving product vision, planning, and development. Key duties include analyzing business data, prioritizing product opportunities, leading the product lifecycle, and implementing strategies that enhance customer experience and engagement.

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What qualifications should I have for the Product Manager - Consumer Deposit Pricing position at U.S. Bank?

Candidates for the Product Manager - Consumer Deposit Pricing role at U.S. Bank should have significant product management experience. Familiarity with data analysis, pricing strategy, customer-centric design, and agile methodologies, along with strong collaborative skills, is essential for success in this role.

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How does the Product Manager at U.S. Bank contribute to customer experience?

At U.S. Bank, the Product Manager - Consumer Deposit Pricing plays a crucial role in enhancing customer experience by implementing pricing strategies based on thorough analysis of client needs and market dynamics, ultimately ensuring that customers are provided with attractive and relevant deposit options.

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What skills are considered preferred for the Product Manager - Consumer Deposit Pricing at U.S. Bank?

Preferred skills for the Product Manager - Consumer Deposit Pricing include expertise in product strategy, customer experience research, performance measurement, agile methodologies, and a good understanding of financial metrics, all aimed at aligning product offerings with customer demands and market trends.

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What can I expect in terms of workplace flexibility as a Product Manager - Consumer Deposit Pricing at U.S. Bank?

As a Product Manager - Consumer Deposit Pricing at U.S. Bank, you can enjoy a hybrid work environment which allows for flexibility in your schedule. This typically includes working in the office three or more days a week while providing the option to work remotely on other days.

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Common Interview Questions for Product Manager - Consumer Deposit Pricing
How do you prioritize features in your product roadmap as a Product Manager?

When prioritizing features for the product roadmap, I apply a structured approach that involves analyzing business objectives, customer feedback, and competitive insights. Utilizing frameworks like the RICE scoring model helps me assess and rank features based on their Reach, Impact, Confidence, and Effort.

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Can you describe your experience with data analysis and how it informs your decision-making?

Data analysis is central to my approach as a Product Manager. I analyze performance metrics and customer behavior to identify trends and uncover areas for improvement, which ultimately helps shape strategic decisions and pricing initiatives that resonate with our users.

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What methodologies do you use in product development?

I primarily utilize Agile methodologies, which emphasize iterative development and collaboration. This approach allows for rapid adjustments based on feedback and ensures that the final product aligns closely with customer needs and expectations.

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How do you handle conflicting priorities from different stakeholders?

When faced with conflicting priorities, I rely on open communication with stakeholders to fully understand their needs and expectations. By using a prioritization framework and aligning project goals with broader business objectives, I facilitate discussions that lead to consensus and strategic decisions.

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How do you evaluate the success of a pricing strategy?

Success of a pricing strategy can be assessed through various metrics such as customer acquisition rates, retention statistics, and overall revenue generated. I also analyze price elasticity and conduct A/B testing to gather insights on how customers respond to different pricing structures and offers.

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Describe a time when you led a successful product launch.

In my previous role, I led a product launch that involved extensive market research and customer testing. Ensuring all cross-functional teams were aligned, we executed a strategic go-to-market plan which resulted in exceeding our initial goals for adoption and positive customer feedback.

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What approach do you take to foster customer-centric product development?

Fostering customer-centric product development involves regularly gathering feedback through surveys, interviews, and usability tests. I prioritize incorporating this feedback into the product design process to make informed decisions that enhance user satisfaction.

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How do you integrate agile practices in your product management approach?

I incorporate agile practices by running regular sprint planning sessions, daily stand-ups, and retrospective meetings. This framework encourages transparency and collaborative problem-solving while allowing us to adapt quickly to any changes in project scope or market demand.

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What techniques do you use to analyze market trends?

To analyze market trends, I utilize various techniques including competitive analysis, industry reports, and customer data analytics. This helps me stay ahead of market shifts and anticipate customer needs, which is crucial for informed decision-making.

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How do you ensure alignment between product strategy and the overall company goals?

Ensuring alignment between product strategy and company goals involves maintaining open lines of communication with leadership and stakeholders. I also regularly revisit our KPIs to ensure that our product initiatives support and advance the broader objectives of the organization.

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U.S. Bancorp, with approximately 70,000 employees and $601 billion in assets as of September 30, 2022, is the parent company of U.S. Bank National Association. The Minneapolis-based company serves millions of customers locally, nationally and glob...

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