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Bid Account Manager

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

Promotes and sells company products through direct contact with assigned customer accounts. Schedules sales calls and submits reports of sales activities. Identifies prospective customers and compiles information on competitive products. This position is characterized by a sustained record of sales achievement and complete knowledge of the organization's policies, products and/or services. Works with customers to provide proper forecasting during menu planning for the school year including key events such as school wind down, summer feeding, and opening orders.

Onsite: The work is completed 100% onsite at an assigned location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain existing accounts through personal visits and follow-up on a systematic basis. Some Travel required.

Maintain a profile on all accounts to include order guides, statements periodicals and overall reporting. Verify pricing information and forecasts to ensure correctness.

Maintain daily communication with operational and purchasing personnel to ensure optimum service to accounts.

Review all accounts to ensure program compliance, develop unique sales approach, identify needs, and expand sales.

Responsible for communication and management of forecast inventories with respective customers.

Develop relationships with existing and potential accounts through personal visits and meetings.

Manage product mix to maximize branded goals. Coordinate introduction of products through stocking agreements; follow up and confirm receipt of products.

Communicate with customers to appraise them of mutual performance, new products, programs and market trends.  Achieve customer satisfaction through constant communication.

Manage proprietary inventory needs, identify delivery requirements, and track operational service levels.

Conduct weekly, and monthly reviews with the Credit Department to ensure accounts are within terms.

Attend Sales Meetings, Training Sessions, Food Shows, and Conferences as deemed necessary by Management and Customer requirements.

SUPERVISION

None

RELATIONSHIPS

Internal     National Sales Directors, Customer Service Representatives, Area VP of National Sales, and National Sales management, Accounting, Purchasing, Operations     

External:      Customers

                    

QUALIFICATIONS

Education/Training:  High School diploma or equivalent required; Bachelor’s degree in Business/Marketing preferred.

Related Experience: A minimum of three years of sales support, sales, customer service or business experience required (foodservice industry or related preferred). Candidate should have a proven track record of developing and maintaining customer relations.  Contract Management experience in K12 / Hospitality / Healthcare preferred. Experience using quantitative & qualitative research data will be helpful.

Knowledge/Skills/Abilities

  • Excellent oral and written communication skills, as well as customer service and presentation abilities.
  • Demonstrated problem solving ability and negotiation skills.
  • Working knowledge of Microsoft Word, Outlook and Excel required.
  • Ability to conduct analysis and do fact based decision making to assess contract compliance. 
  • Strong organization and time management. 
  • Ability to build successful business relationships.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.  The expected base rate for this role is between $55,000 and $90,000.

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

At US Foods®, we are committed to compensation and benefits that respect and reward our employees for their dedication and hard work.

 ***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

#LI-BR1

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

$55,000 - $90,000

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

Average salary estimate

$72500 / YEARLY (est.)
min
max
$55000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Bid Account Manager, US Foods

Join US Foods as a Bid Account Manager and dive into a vibrant community dedicated to delivering excellent service and quality food products! In this role, you’ll not just be selling; you’ll be cultivating relationships with existing accounts while also tapping into new prospects. Your days will be filled with strategic sales calls, where you’ll analyze customer needs, track orders, and verify pricing information to ensure a smooth operation. You’ll have the chance to work directly with schools during critical menu planning phases, assisting them in key events like the school wind down and summer feeding. Communication is key at US Foods, and you’ll engage with both internal teams and customers to enhance service levels continually. A successful Bid Account Manager thrives with strong organizational abilities and a knack for negotiation, making sure every customer feels valued and satisfied. If you have a track record in sales or customer service—especially in the foodservice industry—you'll fit right in! You'll also enjoy a supportive work environment focused on personal growth and responsibility, with excellent benefits to show how much we value your contribution!

Frequently Asked Questions (FAQs) for Bid Account Manager Role at US Foods
What are the responsibilities of a Bid Account Manager at US Foods?

As a Bid Account Manager at US Foods, your responsibilities include maintaining existing customer accounts through regular visits and systematic follow-ups, conducting sales calls, managing product introductions, and reviewing accounts for program compliance. You will also handle forecasting and communication with customers to enhance overall service quality.

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What qualifications do I need to become a Bid Account Manager at US Foods?

To become a Bid Account Manager at US Foods, a high school diploma is required, with a Bachelor’s degree in Business or Marketing preferred. You should have a minimum of three years of relevant experience in sales support or customer service within the foodservice industry and strong communication, problem-solving, and organizational skills to thrive in this role.

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What is the compensation range for a Bid Account Manager at US Foods?

The anticipated base salary for a Bid Account Manager at US Foods ranges from $55,000 to $90,000, depending on relevant experience and other factors. In addition, this role participates in an annual incentive plan bonus, reflecting our commitment to rewarding hard work and dedication.

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What skills are essential for a Bid Account Manager at US Foods?

Essential skills for a Bid Account Manager at US Foods include excellent communication and customer service abilities, strong negotiation and problem-solving skills, and proficiency in Microsoft Office tools. You should also possess strong organizational and time management skills to effectively manage multiple accounts and their diverse needs.

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What kind of benefits does US Foods offer to a Bid Account Manager?

As a Bid Account Manager at US Foods, you can expect a comprehensive benefits package that includes health insurance, retirement benefits, paid time off, life insurance, and an employee stock purchase plan, among other perks. We prioritize our employees’ well-being and offer various incentives to foster a great work-life balance.

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Common Interview Questions for Bid Account Manager
Can you describe your experience with sales and customer relationship management?

When discussing your experience with sales and customer relationship management, focus on specific examples where you successfully built and maintained client relationships, negotiated deals, or resolved customer issues. Highlight metrics and achievements to quantify your success, and explain how you foster communication to enhance customer satisfaction.

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How do you handle conflicts or difficult conversations with clients?

In answering how you handle conflicts or difficult conversations with clients, emphasize your approach of staying calm, listening actively, and finding a solution that satisfies all parties involved. Discuss a specific instance where you turned a challenging situation into a positive outcome, demonstrating your problem-solving abilities.

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What strategies would you employ to manage your accounts effectively?

Discuss your approach to managing accounts, which could include maintaining organized records, regular check-ins, comprehensive analysis of customer needs, and personalized sales strategies. Share specific tools or software you utilize to track performance and ensure timely follow-ups.

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How do you prioritize your tasks and manage your time?

When discussing time management, highlight your strategies for prioritizing tasks based on deadlines and potential impact. You could mention methods such as creating to-do lists, using calendar tools, or software for task management to ensure you stay on track and deliver results efficiently.

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Why do you want to work as a Bid Account Manager for US Foods?

Express your enthusiasm for the role and company by discussing your alignment with US Foods’ values, the opportunity to contribute positively to the community, and your passion for the foodservice industry. Share specific reasons that resonate with you regarding their mission and culture.

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Can you give an example of a successful sales strategy you've implemented?

Provide a tangible example of a successful sales strategy you've used in the past, detailing the goals, the specific actions you took, and the measurable outcomes. Focus on how you adapted the strategy to meet client needs and what you learned from the experience.

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What role does data play in your decision-making process?

Discuss the importance of data in your decision-making process and provide an example of how it has influenced your actions in past roles. Emphasize your ability to analyze both quantitative and qualitative data to make informed decisions, particularly regarding sales forecasting and account management.

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How would you assess customer satisfaction within your accounts?

Answer this question by detailing methods you would use to evaluate customer satisfaction, such as surveys, direct feedback, or performance metrics. Discuss how you would implement changes based on the feedback received to enhance service delivery.

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What do you consider the most challenging aspect of being a Bid Account Manager?

Reflect on the challenges of being a Bid Account Manager, such as managing multiple accounts with varying needs or negotiating complex contracts. Discuss how you would approach these challenges positively, emphasizing your problem-solving skills and commitment to client service.

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How do you keep yourself updated on market trends and product knowledge?

Explain your methods for staying informed about market trends and product knowledge, such as attending industry conferences, subscribing to relevant publications, or participating in online forums. Emphasize your proactive approach to learning that would benefit your role as a Bid Account Manager.

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OUR PROMISE: WE HELP YOU MAKE IT® We've been in business for more than 150 years spanning five generations, building on a legacy that began with delivering supplies on wagon trains to the Western Frontier. Today, we’re a publicly traded Fortune 15...

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DATE POSTED
March 31, 2025

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