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Service/Maintenance Technician

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Service Technician will install and service water purification systems at customer sites. In this role, you will deliver, set up and exchange ion exchange tanks to customers in commercial and industrial applications.

Key Characteristics 

  • Initiative 
  • Customer Focus 

  • Accountable

Duties & Responsibilities 

  • Drive truck to deliver ion exchange tanks and water treatment equipment to customer sites.

  • Ensure that correct equipment required for the daily route is loaded, secured and meets quality specs.  Load and unload tanks on trucks and maintain correct inventory on board trucks as required.

  • Completes Vehicle Inspection Reports for pre-trip inspection.

  • Keep accurate accountability of inventory at each site and make changes as needed.  Communicates changes thru the proper channels and follows up to ensure that changes have been made.

  • Takes water samples and conducts the following tests including but not limited to TDS, resistivity, pH, CO2, Cl2, and hardness.  Accurately record results and make suggestions or changes as required. 

  • Rinses ion exchange tanks to customer specifications at customer sites and ensures quality specifications are met.

  • Performs both dry and wet ion exchange tank exchanges.

  • Performs maintenance on equipment to include PVC repair, and minor pump and motor repairs.

  • Maintains good housekeeping at all times, which includes the vehicles and customer sites.  

  • Follows WTS and customer EHS policies and rules.

  • Maintains contact with customers on site, communicating effectively, politely, and responding to their needs.  Maintains good customer relationships.

  • Assist with equipment or product delivery outside normal scope when needed due to business levels.

  • May be required to be on call during non-business hours.

Qualifications

Required:

  • HS Diploma, GED or equivalent.

  • Possess a valid driver's license & clean driving record history

Preferred:

  • Knowledge of commercial & industrial membrane systems & UV systems.

  • Knowledge of PLC logic/programing.

  • Knowledge of ion exchange & membrane theory & operation, as well as pretreatment applications.

  • Vocational training in applicable fields such as electrical, industrial/mechanical 

  • College coursework in chemistry 

  • Experience driving company vehicles such as panel vans or service trucks

  • Forklift certification/experience or ability to obtain forklift certification.

 

Working Conditions

  • Ability & willingness to handle repetitive weight - 50 lbs

  • Ability & willingness to work in all weather conditions

  • Ability & willingness to work in range of environments to include but not limited to industrial facilities, manufacturing facilities, & power industry facilities

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive compensation and benefits that include:

● Compensation - The salary range is tied to the market for similarly benchmarked roles.  The range is
not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills,
experience, and market conditions, as well as internal peer equity.  

● Medical, Dental, & Vision Insurance Starting Day 1!
● Life Insurance
● Paid Time Off
● Paid Holidays
● Parental Leave
● 401(k) Plan - 3% default contribution plus matching!
● Flexible Spending & Health Saving Accounts
● AD&D Insurance
● Disability Insurance
● Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Service/Maintenance Technician, Veolia Environnement SA

Are you ready to become a crucial part of Veolia Group as a Service/Maintenance Technician? At Veolia, we are driven by our mission to support ecological transformation globally, and our Water Technology Business is at the forefront of this effort. You’ll be installing and servicing water purification systems at various commercial and industrial sites, directly contributing to sustainable practices. In this hands-on role, the opportunity is immense—you’ll be delivering and setting up ion exchange tanks, ensuring top-notch quality specifications are met, and building strong relationships with our customers. Your daily adventures will involve operating a truck to transport equipment, conducting thorough water samples tests like TDS and pH, and even performing essential maintenance on equipment. If you possess a high school diploma or equivalent and have an eagerness to learn, we’d love to hear from you! Some preferred knowledge in membrane systems or PLC programming is a huge plus, but what matters most is your commitment and passion for service. Join our diverse team today and help us drive sustainable water solutions for communities and industries around the world!

Frequently Asked Questions (FAQs) for Service/Maintenance Technician Role at Veolia Environnement SA
What responsibilities can a Service/Maintenance Technician expect at Veolia Group?

As a Service/Maintenance Technician at Veolia Group, you’ll have a diverse range of responsibilities including delivering, setting up, and servicing water purification systems, particularly ion exchange tanks. You'll be responsible for ensuring that the correct equipment is loaded for daily routes, maintaining inventory, conducting water quality tests, and performing equipment maintenance. Your role is crucial in establishing and maintaining strong customer relationships while following all EHS policies.

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What qualifications do I need to apply for the Service/Maintenance Technician position at Veolia Group?

To be eligible for the Service/Maintenance Technician role at Veolia Group, you should have a high school diploma or equivalent and a valid driver's license with a clean driving record. While prior experience is beneficial, it is not necessary. We prefer candidates with vocational training in electrical or mechanical fields and some knowledge of water treatment systems, but a willingness to learn and grow in this field is what we're mostly looking for.

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Is prior experience required for the Service/Maintenance Technician role at Veolia Group?

While prior experience in servicing water purification systems is an advantage for the Service/Maintenance Technician position at Veolia Group, it is not a strict requirement. Candidates with a strong willingness to learn coupled with relevant technical knowledge, such as familiarity with ion exchange or membrane theory, can thrive in this position, and we offer training to support your development.

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What are the working conditions like for a Service/Maintenance Technician at Veolia Group?

The Service/Maintenance Technician role at Veolia Group requires flexibility as you’ll work in a variety of environments including industrial and manufacturing facilities. It’s essential to be comfortable handling physical tasks, which may involve lifting items weighing up to 50 lbs and working in various weather conditions. A willingness to be on call during non-business hours is also part of the job.

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What are the benefits of working as a Service/Maintenance Technician at Veolia Group?

Veolia Group offers a robust array of benefits for their Service/Maintenance Technicians including competitive compensation, medical, dental, and vision insurance starting on day one, life insurance, and a 401(k) plan with matching contributions. Additional perks include paid time off, holidays, and tuition reimbursement to support your continuous learning and development.

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Common Interview Questions for Service/Maintenance Technician
What attracted you to the Service/Maintenance Technician position at Veolia Group?

Consider your passion for environmental sustainability and how the role aligns with your career goals. Discuss your eagerness to work in a hands-on position that directly contributes to clean water initiatives.

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Can you describe your experience with water purification systems?

If applicable, share any relevant experience you have. If you lack direct experience, discuss your understanding of water purification principles, your willingness to be trained, and your ability to quickly learn new technologies.

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How do you prioritize tasks when servicing multiple customers in a day?

Explain your approach to time management and prioritization, emphasizing your organizational skills. Perhaps share a scenario where you effectively balanced a workload and met customer expectations.

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What safety protocols do you follow while handling chemicals or equipment?

Discuss your knowledge of safety guidelines and your commitment to adhering to EHS policies. It’s helpful to highlight experiences where you followed safety procedures in previous roles.

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How do you handle difficult customer interactions?

Share your strategies for effective communication and conflict resolution. Emphasize the importance of active listening and finding solutions to meet customer needs, thus maintaining good relationships.

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What steps would you take if you encountered equipment malfunction during a service call?

Demonstrate your problem-solving skills by outlining a logical approach—assessing the issue, referencing troubleshooting protocols, and communicating effectively with the customer while ensuring their service needs are managed.

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How do you ensure accuracy when conducting water quality tests?

Discuss the importance of meticulous attention to detail, following standard operating procedures, and verifying results through repeat testing—all critical in delivering accurate assessments for customers.

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What do you know about ion exchange systems and their importance?

Provide a succinct explanation of ion exchange processes and how they relate to water purification. Highlight your enthusiasm for expanding your knowledge in this area, if necessary.

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Can you explain a time when you had to learn a new skill for a job?

Share a specific example that illustrates your ability to adapt and learn quickly, emphasizing your proactive mindset and commitment to professional development.

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What do you see as the biggest challenges in the role of a Service/Maintenance Technician?

Be honest about potential challenges which could include varying customer needs or the physical demands of the job. Emphasize your readiness to meet these challenges with a positive attitude and a focus on solutions.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, on-site
DATE POSTED
March 26, 2025

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