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Director, Flexible Interchange Program Product Management - job 10 of 20

Visa Commercial Solutions (VCS) is a world-class organization responsible for growing all flows between businesses and governments, from SMBs to the largest global corporations.  The Core Products and Platforms team (LMM and SMB) is part of VCS and works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public sector entities, and small businesses around the world.  The team is responsible for the product development and management of a suite of products, encompassing core products such as Fleet, Travel, Purchasing, Virtual Cards, Small Business, as well as new B2B payment offerings and emerging verticals such as Employee Benefits, providing innovative payment capabilities that exceed client expectations.

The Director, Flexible Interchange Program Product Management plays a crucial role in shaping Visa’s Flexible Interchange solutions to more aggressively capture B2B payment flows for Visa and our clients. The role is responsible for the Visa Commercial Choice (VCC) suite, a set of flexible interchange products that enable our issuing clients to capture incremental payment volume by establishing mutually beneficial economic terms with commercial suppliers.  This role will lead product strategy, management, development, market positioning and commercialization for the full VCC suite to advance this program globally.  This role will also be responsible for product strategy, management, development and commercialization of the Purchasing Large Ticket (PLT) program, which addresses our clients’ needs to capture high value payments on card. 

In addition to enhancing the VCC and PLT products, the Director will lead the design, development and implementation of new and differentiated pricing solutions to further accelerate Visa’s capture of B2B payment volume. 

The ideal candidate is an experienced senior product leader with the ability to inspire and motivate teams in a fast-paced and dynamic environment.  He/she must have proven experience in developing and leading teams to commercialize innovative products that deliver substantial value propositions to the market.  This role requires strategic leadership, innovation, collaboration, and problem-solving skills.  He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision.

This role requires breadth of knowledge and experience in commercial/B2B payments.  In addition to traditional product management experience, the ideal candidate will have prior experience with Interchange and/or Pricing frameworks.

RESPONSIBILITIES:

Product Strategy and Development (VCC,PLT, and new/differentiated pricing solutions):

  • Define the overall product vision and strategic goals for each Flexible Interchange product and solution

  • Develop product narratives and key value propositions

  • Define and prioritize features, enhancements and capabilities, develop product roadmaps, and ensure alignment to overall product vision

  • Interface with tech teams and managed development

  • Collaborate with regional partners to understand and translate customer and market needs into product solutions that deliver substantial value propositions

  • Collaborate with B2B Acceptance team, global platform owners as well as core technology teams on the planning, prioritization and execution of the product roadmaps 

  • Interfacing with Tech and managing development

  • Ensure the product strategy and product roadmaps are aligned and well-articulated to customers, prospects and partners, as well as internally within Visa

  • Oversee and manage key commercialization activities to support regional GTM strategies

  • Establish and codify processes to ensure a simplified sales, implementation and onboarding model to support scale

  • Educate and empower regional teams to drive client adoption & market penetration

  • Monitor product performance, enhance KPI dashboards, derive intelligence to ensure data driven decision making

Strong team culture

  • Develop and inspire a team focused on delivering best-in-class products and solutions

  • Demonstrate thought leadership and enable flawless execution

  • Create a team culture that amplifies Visa’s Leadership Principles and champions our innovative DNA across the organization

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Director, Flexible Interchange Program Product Management, Visa

Are you ready to take on a pivotal role at Visa Commercial Solutions (VCS) as the Director, Flexible Interchange Program Product Management? In this dynamic position based in San Francisco, you'll be at the forefront of enhancing our B2B payment solutions, driving innovation, and leading a talented team. As part of the Core Products and Platforms team, you'll collaborate with financial institutions and fintechs to develop a comprehensive suite of products that meet the diverse needs of our clients, ranging from small businesses to multinational corporations. Your responsibilities will span the management and commercialization of the Visa Commercial Choice (VCC) suite, ensuring we capture incremental payment volume while establishing mutually beneficial economic terms with commercial suppliers. Additionally, you'll have the opportunity to lead the Purchasing Large Ticket (PLT) program, addressing our clients' needs for high-value payments. Your strategic mindset and hands-on approach will be essential in defining product visions, enhancing user experiences, and accelerating the growth of our B2B payment flows. If you thrive in a fast-paced, collaborative environment and possess a deep understanding of commercial/B2B payments, we want to hear from you! You'll not only play a critical role in product strategy and development but also inspire your team to deliver best-in-class solutions that exceed client expectations. Join us at Visa to make a significant impact in the payments landscape and help shape the future of commerce.

Frequently Asked Questions (FAQs) for Director, Flexible Interchange Program Product Management Role at Visa
What are the key responsibilities of the Director, Flexible Interchange Program Product Management at Visa?

As the Director, Flexible Interchange Program Product Management at Visa, your key responsibilities include defining the product vision and strategic goals for the Visa Commercial Choice (VCC) suite, managing product strategy, development, market positioning, and commercialization of the full VCC suite and the Purchasing Large Ticket (PLT) program. You'll need to collaborate closely with tech teams, regional partners, and the B2B Acceptance team to ensure that product solutions meet customer and market needs while driving adoption and market penetration.

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What qualifications are needed for the Director, Flexible Interchange Program Product Management role at Visa?

To qualify for the Director, Flexible Interchange Program Product Management position at Visa, candidates should possess extensive experience in product management, particularly in the commercial/B2B payments sector. Ideal candidates will have a strong understanding of interchange and pricing frameworks, excellent leadership qualities to inspire teams, and proven success in developing innovative products that deliver considerable market value. A strategic mindset and the ability to drive collaboration across diverse teams are crucial as well.

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How does the Director, Flexible Interchange Program Product Management at Visa lead product development?

Leadership in the Director, Flexible Interchange Program Product Management role at Visa involves defining product roadmaps and aligning them with the overall product vision while overseeing key commercialization activities. You will collaborate with tech teams for development, engage with regional partners to gather insights, and monitor product performance, ensuring decisions are data-driven and aligned with customer needs.

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What skills are essential for success as a Director in Visa's Flexible Interchange Program?

Key skills essential for success as a Director at Visa in the Flexible Interchange Program include strong strategic leadership, innovative thinking, and collaboration skills. Being hands-on with a bias toward action, creativity, and the ability to motivate teams in a fast-paced environment are also crucial. Knowledge of commercial/B2B payments will greatly enhance your effectiveness in this role.

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What work environment can the Director, Flexible Interchange Program Product Management expect at Visa?

The work environment for the Director, Flexible Interchange Program Product Management at Visa is hybrid, providing flexibility in terms of in-office workdays, tailored to preferences outlined by the hiring manager. This setup fosters a collaborative culture while allowing for a balance of remote and in-person engagement with your team and stakeholders.

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Common Interview Questions for Director, Flexible Interchange Program Product Management
What is your experience with product management in the B2B payments sector?

When answering this question, highlight your specific roles in product management related to B2B payments, showcasing projects you've led, your understanding of market needs, and how you've successfully developed and launched products that captivate clients. Use examples to demonstrate your strategic thinking and leadership.

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Can you describe how you define product strategy?

In your response, walk through your process for defining product strategy, including how you gather market insights, engage stakeholders, set goals, and prioritize features. Share successful examples that showcase your ability to align product strategy with company objectives and client needs.

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How do you ensure cross-team collaboration on product development?

Explain the methods you use to foster collaboration among cross-functional teams. Discuss tools, regular meetings, and communication strategies that promote transparency and align efforts across tech, marketing, and finance. Highlight a successful project that benefited from this collaboration.

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What do you consider when prioritizing features for a product roadmap?

Discuss the factors you consider when prioritizing features, such as customer feedback, market trends, revenue potential, and resource availability. Share a specific instance where your prioritization decisions significantly impacted the product's success.

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Can you provide an example of a challenging product management situation you faced?

When addressing this question, share a specific challenge you faced, the strategies you implemented to resolve it, and the outcomes of your actions. This demonstrates your problem-solving skills and resilience in a fast-paced environment.

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How do you evaluate product performance after launch?

Outline your approach to evaluating product performance post-launch, including key performance indicators (KPIs), customer feedback, and sales data. Highlight how this evaluation informs your future product decisions and iterations.

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What is your approach to developing a competitive pricing strategy?

Detail your strategies for setting competitive pricing, including market analysis, understanding customer needs, and how you test and refine pricing structures based on feedback and competitive landscape. Use a past success story if applicable.

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How do you handle feedback from clients or stakeholders on your product?

Describe your process for soliciting, analyzing, and responding to feedback from clients or stakeholders. Emphasize your commitment to continuous improvement and how you integrate feedback into future product iterations.

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What leadership style do you bring to a product management team?

Articulate your leadership style, focusing on how you motivate and inspire teams, encourage collaboration, and foster an innovative environment. Use examples of past team successes where your style positively influenced outcomes.

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How do you stay updated on industry trends and technologies in payments?

Share the resources, networks, and practices you use to stay abreast of industry trends and advancements, such as attending conferences, participating in professional associations, or engaging in online communities. Illustrate how this knowledge has shaped your approach to product management.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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