Director, Revenue and Billing Systems - job 10 of 20

The Director, Revenue and Billing Systems at Visa holds a pivotal role that includes translating the finance vision into a comprehensive technology architecture, leading major initiatives within the revenue space, and developing requirements for finance systems. You will collaborate closely with IT, conduct user acceptance testing, and manage projects in an agile environment using Jira, ensuring that updates are communicated transparently to leadership while addressing any risks or issues that arise.

Ideal candidates for the Director, Revenue and Billing Systems role at Visa should possess a strategic mindset, extensive experience in overseeing large-scale global transformations, and a proven ability to influence cross-functional teams without direct authority. Familiarity with agile methodologies, excellent communication skills, and experience within finance technology are essential qualifications for this exciting position.

In the Director, Revenue and Billing Systems role at Visa, employees work in a hybrid model, which allows them to alternate between remote work and in-office systems operations. Employees are expected to work from the office 2-3 days each week, based on business needs, with a general guideline to be in the office 50% or more to foster collaboration and innovation among teams.

To excel as the Director, Revenue and Billing Systems at Visa, candidates should have strong strategic and forward-thinking abilities. Skills in agile project management, experience with Jira, the ability to oversee complex transformations, and a holistic understanding of finance technologies are key. Additionally, excellent interpersonal skills are crucial for effectively navigating a matrixed environment and influencing stakeholders.

The Director, Revenue and Billing Systems plays a significant role in enhancing the Finance team's operational efficiencies at Visa. By leading initiatives to modernize finance technology and ensuring effective system implementation, this position directly contributes to improving interactions among Finance teams and supports Visa’s goals for growth and adaptability in an increasingly complex business environment.

When asked about your leadership style, focus on the aspects of collaboration, empowerment, and strategic foresight. Explain how you foster a culture of open communication and encourage team members to contribute ideas, stressing the importance of a collaborative approach in driving innovations in finance systems.

Share a specific project where you successfully led a major initiative. Highlight the challenges faced, the strategies you employed, and the positive outcome—emphasizing how your decisions aligned with broader business objectives and improved finance functions.

Discuss your approach to project prioritization by explaining how you assess urgency versus importance. Mention using tools like Jira for tracking progress and engaging stakeholders for feedback while maintaining flexibility to adapt to changing business needs.

Talk about your strategies for engaging with stakeholders, such as regularly scheduled updates, soliciting their input during planning phases, and utilizing transparent communication methods to build trust and keep them informed throughout the project lifecycle.

Emphasize your familiarity with agile methodologies by discussing instances where you applied agile principles, managed sprints, and collaborated with cross-functional teams to rapidly adapt project requirements in response to user needs.

Illustrate your conflict resolution skills by discussing an example where you mediated between team members. Focus on your ability to listen, facilitate discussions, and drive towards common goals to ensure that the team remains aligned and productive.

Explain your approach to risk management by outlining how you proactively identify potential project risks, assess their impact, and develop mitigation strategies. Provide examples of specific risks you've managed and how your planning led to successful outcomes.

Articulate your methods for staying updated on the latest trends in finance technology, such as attending industry seminars, participating in professional networks, and continuous professional development initiatives that inform your strategies as Director of Revenue and Billing Systems.

Address challenges such as resistance to change, integration complexities, or ensuring alignment between finance and IT. Speak to your strategies for navigating these challenges through proactive communication and involving teams in the transformation process.

Express your enthusiasm for joining Visa by discussing your alignment with its values, commitment to innovation, and the exciting opportunity to contribute to the ongoing evolution of finance technology. Highlight your passion for making a meaningful impact in such a dynamic organization.