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Executive Administrator - job 5 of 14

The role provides direct administrative support to two SVPs (Head of Client Services, Head of Risk) as well as general assistance to other team members. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices.

This role is an individual contributor with a primary focus on execution. This position is at a developing professional level and solves a range of straightforward problems/analyzes possible solutions using standard procedures. This position receives a moderate level of guidance and supervision.

 

Essential Functions

  • Manage a complex calendar that includes scheduling meetings and travel, video conferences, trainings (off-site and / or internal), group events and booking conference rooms.
  • Perform administrative support duties, including but not limited to drafting and typing correspondence, making copies, preparing binders, answering and screening managers´ phone calls and directing inquiries to the proper party within the team, and maintaining and ordering office supplies.
  • Establish and maintain effective and cooperative professional business relationships with all levels of management, employees and outside companies.
  • Manage and address escalated complaints/issues from Visa cardholders coordinating with Corporate Communications and respective functional group accountable for action.
  • Act as a liaison, problem solver, and facilitator as the first contact for the senior leader.
  • Manage quarterly All Staff and Quarterly Senior Leadership Meetings including logistics, agenda/materials, onsite support and event management.
  • Travel on occasion to manage offsite leadership and client meetings, approximately 3-4 times per year.
  • Help manage departmental communications to internal key stakeholders collaborating with Corporate Communications and Human Resources.
  • Maintain Business Continuity Management contact information. Prepare meeting materials including assisting with the creating of the presentation, handouts and other related materials as well as printing, binding and collating of materials.
  • Coordinate conference/meeting room set-up, order catering, and make logistical arrangements.
  • Assist with developing and updating complex PowerPoint presentations, Excel spreadsheets and documents in support of team activities.
  • Handle contract management, monthly budget tracking (including POs, invoices and accruals) and updating and interfacing with accounting as needed.
  • Process expense reports and providing general information to incoming calls regarding Accounts Payables, Purchasing, Travel Policy and Expense Reporting.
  • Support projects as needed for senior executive.
  • Coordinate and direct the work of other Administrative Assistants/Administrators on functional/regional projects.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$55000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Administrator, Visa

Are you looking to take your administrative skills to the next level? Join our team as an Executive Administrator in Miami, where you'll provide top-notch support to two Senior Vice Presidents, the Head of Client Services and the Head of Risk. This is your opportunity to be at the heart of our operations, executing vital tasks that keep our team running smoothly. You'll manage complex calendars, organize meetings, and handle logistics for both on-site and off-site events - all while maintaining a keen eye on confidentiality and detail. Collaborating with various departments, you'll help address any escalated complaints, coordinate communications, and ensure that our leadership meetings are seamless and efficient. This role is perfect for someone who thrives in a fast-paced environment and enjoys problem-solving. You'll work independently but will receive guidance when needed as you navigate your daily tasks. As an Executive Administrator, you’ll also have the chance to assist in creating engaging PowerPoint presentations and tracking budgets, making sure you stay connected with both the leadership and your peers. If you're organized, a great communicator, and ready to support impactful executives, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Executive Administrator Role at Visa
What are the primary responsibilities of an Executive Administrator at our company?

The primary responsibilities of an Executive Administrator at our company include providing administrative support to senior executives, managing complex calendars, organizing meetings, and maintaining effective business relationships. You will also handle sensitive information, coordinate events, and assist with creating presentations and budgets.

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What qualifications are needed to become an Executive Administrator in Miami?

To become an Executive Administrator in Miami, candidates should have experience in administrative roles, exceptional organizational skills, and familiarity with handling confidential information. Proficiency in tools like Microsoft Office, especially PowerPoint and Excel, is essential, along with strong communication abilities.

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How does the Executive Administrator role support senior executives?

The Executive Administrator role supports senior executives by acting as a liaison and problem solver, managing their calendars, and ensuring efficient communication within the team. This position is integral in organizing both leadership meetings and company-wide events.

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What is the work environment like for an Executive Administrator at our company?

The work environment for an Executive Administrator at our company is collaborative, fast-paced, and supportive. The role is hybrid, offering a mix of office and remote work, encouraging flexible interactions with team members and executives alike.

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What skills are essential for success in the Executive Administrator position?

Skills that are essential for success in the Executive Administrator position include strong organizational and multitasking capabilities, excellent verbal and written communication, adaptability to changing priorities, and proficiency in various office software, especially project management tools.

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Common Interview Questions for Executive Administrator
Can you describe your experience managing an executive's calendar as an Executive Administrator?

In my previous role as an Executive Administrator, I managed a complex calendar for senior executives, prioritizing meetings based on urgency and importance. I used scheduling tools to arrange appointments, ensuring there were no conflicts while allowing for travel time between commitments.

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How do you handle conflicts or escalated issues from clients or team members?

When handling conflicts or escalated issues, I first listen carefully to understand the concern. Then, I assess the situation and coordinate with the appropriate departments to address the issue promptly. Keeping calm and ensuring clear communication is key to resolving conflicts effectively.

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What strategies do you use to maintain confidentiality in your work?

To maintain confidentiality, I always secure sensitive documents and communications. I ensure that only authorized personnel have access to confidential information and regularly update my knowledge of company policies regarding data protection.

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Can you provide an example of a successful event you coordinated?

In my last position, I coordinated an annual leadership retreat which involved logistics coordination, budgeting, and creating presentations for our senior leaders. The event received positive feedback for its smooth execution and compelling agenda, showcasing my ability to manage complex projects.

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How do you prioritize your tasks as an Executive Administrator?

I prioritize my tasks as an Executive Administrator by assessing their deadlines and importance. I use project management tools to keep track of ongoing tasks and communicate regularly with my executives to align on priorities and any urgent needs.

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What experience do you have with creating presentations?

I have extensive experience creating presentations, primarily using PowerPoint. I focus on clear messaging, appealing visuals, and concise content to ensure the presentations meet the executives' objectives while engaging the audience effectively.

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How do you adapt to a fast-paced environment?

I thrive in fast-paced environments by staying organized and proactive. I constantly reassess my tasks and remain flexible when priorities shift, allowing me to maintain productivity while effectively supporting the executives.

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What role do you believe an Executive Administrator plays in team dynamics?

An Executive Administrator plays a crucial role in team dynamics by facilitating communication, helping to resolve conflicts, and keeping everyone organized. This position acts as a linchpin, ensuring that all members are aligned and that operations run smoothly.

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Can you explain your approach to managing budgets and expenses?

My approach to managing budgets and expenses involves meticulous tracking using spreadsheets. I ensure all expenditures align with the allocated budget and prepare expense reports for review to maintain transparency and accountability.

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What do you find most rewarding about being an Executive Administrator?

The most rewarding aspect of being an Executive Administrator is the opportunity to support leaders in achieving their goals. Knowing my work contributes significantly to the success of the team and organization gives me immense satisfaction.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11338 jobs
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Full-time, hybrid
DATE POSTED
April 9, 2025

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