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Lead Software Engineering- Middleware Reliability Engineering - job 7 of 12

Transform global payment systems through automation and innovation

About The Role

Join Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. You'll lead hands-on software engineering efforts for our automation and observability initiatives, ensuring the seamless processing of billions of transactions across the world's largest payment network.

What You'll Do

  • Drive Resiliency and Availability: Partner with Platform Engineering and Product teams to enhance middleware reliability across Visa's network, implementing operational best practices and integrating quality measures throughout the product development lifecycle.
  • Champion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.
  • Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.
  • CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and git to accelerate software delivery and improve code quality.
  • Observability Enhancement: Integrate middleware products with Prometheus, Grafana, ELK, and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.
  • Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps and Observability practices.
  • AI Integration: Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation and operational intelligence.
  • Lead Technical Growth: Mentor team members on software development and promote DevOps best practices across the organization.

Why You'll Love It

  • Meaningful Impact: Your automation will help process billions of transactions globally
  • Technical Growth: Work with cutting-edge technologies and shape architectural decisions
  • Professional Development: Regular learning opportunities and conference attendance
  • Work-Life Integration: Flexible hybrid schedule (2-3 days in office)
  • Inclusive Environment: Join a team that values diverse perspectives and collaborative problem-solving

Security Focus

  • Experience with HashiCorp Vault and secret management
  • Understanding of security best practices and PCI and SOC compliance requirements
  • Experience implementing and troubleshooting mutual TLS authentication protocols for secure service-to-service communication in distributed systems is required.
  • Understanding of security best practices and PCI and SOC compliance requirements
  • Knowledge of identity and access management principles

 

What Makes You Thrive

  • You're passionate about automation and infrastructure as code
  • You enjoy mentoring and knowledge sharing
  • You approach problems systematically and thoughtfully
  • You value collaboration and clear communication
  • You're eager to learn and adapt to new technologies

 

Team Culture

You'll join a collaborative environment that:

  • Embraces diverse perspectives and innovative solutions
  • Promotes knowledge sharing and continuous learning
  • Values work-life balance and sustainable practices
  • Encourages experimentation and creative problem-solving
  • Supports career growth and professional development

 

Impact & Growth

In this role, you'll:

  • Set the Middleware Reliability Engineering vision and strategy at Visa
  • Mentor and grow technical talent
  • Drive adoption of modern DevOps practices
  • Influence architectural decisions
  • Build systems that process billions in transactions
  • Pioneer AI/ML integration in operational tooling

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$155000 / YEARLY (est.)
min
max
$130000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Software Engineering- Middleware Reliability Engineering, Visa

Join Visa as a Lead Software Engineering - Middleware Reliability Engineering and take part in transforming global payment systems through innovation and automation. In this vibrant role, you will spearhead hands-on software engineering efforts that ensure our middleware products seamlessly support critical payment transactions across the world's largest network. Picture yourself driving resiliency and availability in partnership with Platform Engineering and Product teams while implementing operational best practices. You will have the exciting opportunity to champion automation by crafting robust solutions using languages such as Python, Java, and Go, bringing streamline processes to deployment, monitoring, and incident responses. As you leverage your skills in Terraform and Ansible for Infrastructure as Code, you'll ensure consistency and repeatability across various environments. CI/CD optimization, integrated observability with tools like Prometheus and Grafana, and pioneering innovations in AI/ML frameworks are all part of the stimulating challenges you'll tackle. Moreover, your efforts will help process billions of transactions globally, making a meaningful impact in the payment industry. You’ll thrive in a collaborative, inclusive environment that promotes continuous learning and a flexible work-life balance. Are you ready to lead technical growth while mentoring talented team members and driving the evolution toward cloud-native solutions? This is your chance to bring your passion for automation and infrastructure into the forefront of technology at Visa!

Frequently Asked Questions (FAQs) for Lead Software Engineering- Middleware Reliability Engineering Role at Visa
What responsibilities does the Lead Software Engineer - Middleware Reliability Engineering at Visa have?

As the Lead Software Engineer in Middleware Reliability Engineering at Visa, you'll be responsible for driving resiliency and availability across the middleware network, implementing automation solutions, managing infrastructure through Infrastructure as Code practices, optimizing CI/CD pipelines, and enhancing observability features. Your role will also involve leading technical growth and mentoring team members.

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What qualifications are required for the Lead Software Engineer - Middleware Reliability Engineering position at Visa?

To succeed as a Lead Software Engineer in Middleware Reliability Engineering at Visa, candidates should have a strong background in software engineering, with experience in Python, Java, and Go. Familiarity with tools such as Terraform, Ansible, Jenkins, and monitoring platforms like Prometheus and Grafana is essential. Additionally, a solid understanding of security compliance, identity management, and CI/CD processes is required.

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How does the Lead Software Engineer role at Visa contribute to professional development?

In the Lead Software Engineer - Middleware Reliability Engineering role at Visa, you'll benefit from regular learning opportunities, including attendance at industry conferences. You’ll also have the chance to mentor others, sharing knowledge and promoting best practices, thereby fostering a culture of continuous learning and professional growth within your team.

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What is the team culture like for the Lead Software Engineer at Visa?

The team culture for the Lead Software Engineer - Middleware Reliability Engineering at Visa is collaborative and inclusive, emphasizing diverse perspectives and innovative problem-solving. Team members are encouraged to share knowledge, experiment with new ideas, and maintain a healthy work-life balance while continuously pursuing growth and development.

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What impact will I have in the Lead Software Engineering role at Visa?

As a Lead Software Engineer in Middleware Reliability Engineering at Visa, you will have a significant impact on the payment industry by influencing architectural decisions, setting strategic visions, and building systems that enable the processing of billions of transactions. Your innovations, particularly in AI/ML integrations, will revolutionize operational tooling and enhance the reliability of middleware products.

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Common Interview Questions for Lead Software Engineering- Middleware Reliability Engineering
How do you ensure the reliability of middleware systems in your role?

When asked about ensuring the reliability of middleware systems, it's essential to describe your approach to implementing operational best practices, leveraging monitoring tools, conducting thorough testing, and collaborating with cross-functional teams. Highlight any hands-on experience with incident management and automation that demonstrates your readiness for the Lead Software Engineer role.

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Can you explain your experience with Infrastructure as Code tools?

In response to questions about Infrastructure as Code (IaC), provide specific examples of how you've utilized tools like Terraform or Ansible to manage and provision infrastructure. Discuss your approach to ensuring consistency across environments and mention any obstacles you overcame during the process to show your problem-solving skills.

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What strategies have you used to optimize CI/CD pipelines?

When discussing the optimization of CI/CD pipelines, mention specific strategies you've implemented, such as integrating Jenkins and Git. Talk about the success metrics you used to measure improvements in software speed and quality, and share any relevant challenges you've encountered in your previous roles.

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How do you approach mentoring less experienced team members?

Your approach to mentoring in the Lead Software Engineer role should reflect your collaborative nature. Discuss your methods of sharing knowledge, providing constructive feedback, and creating an inclusive environment where team members feel comfortable seeking guidance and sharing their ideas.

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What experience do you have with automation in software development?

In an interview, you can highlight your hands-on experience developing automation solutions using Python, Java, or Go, and discuss the specific processes you've improved through automation. Use this opportunity to showcase the measurable impact of your automation on team efficiency and the overall success of software projects.

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Can you describe a time you overcame a significant technical challenge?

When asked about overcoming challenges, share a story that demonstrates your analytical skills, technical acumen, and perseverance. Outline the problem, the steps you took to resolve it, and the resulting positive outcome, ensuring you relate your experiences back to responsibilities relevant to the Lead Software Engineer at Visa.

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How do you keep your technical skills up to date?

This is a great opportunity to discuss your commitment to continuous learning. Mention any online courses, certifications, conferences, or workshops you participate in, and stress the importance of staying current with industry trends and emerging technologies that can further enhance your capabilities as a Lead Software Engineer.

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What is your experience with integrating AI/ML into operational toolsets?

If asked about AI/ML integration, provide specific examples of projects where you have successfully integrated these technologies into operational tools. Explain how these integrations improved processes and outcomes, emphasizing your forward-thinking approach and willingness to embrace innovation in the Lead Software Engineer role.

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How do you work with cross-functional teams to achieve project goals?

Demonstrate your interpersonal skills by sharing how you communicate and collaborate with cross-functional teams. Highlight your strategies for fostering teamwork, addressing conflicts, and aligning different team perspectives toward achieving common project goals within the framework of the Lead Software Engineer role.

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What is your understanding of security best practices in software development?

In response to questions about security best practices, outline your knowledge of PCI and SOC compliance requirements, secret management, and the use of tools like HashiCorp Vault. Discuss the importance of security in middleware systems and your strategies for implementing robust security measures throughout the development lifecycle.

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DATE POSTED
April 9, 2025

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