The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.
The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.
What we expect of you, day to day.
Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
Responsible for the approval of incoming liquidity within agreed times scales
Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
Responsible for the approval of Bank partner statements, investigating and resolving any breaks.
Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes, workflows and tooling
Support the identification, management and resolution of service affecting incidents
Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.
Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you looking for an exciting opportunity to work as a PayOps Analyst with Visa Payments Ltd in sunny Miami? Join our dedicated Payment Operations team, where you'll play a crucial role in managing payment processing, liquidity, and exception handling tasks seamlessly. In this position, you'll be responsible for approving various payment types, including Faster Payments, International Payments/SWIFT, and ACH domestic payments, all while adhering to strict cut-off times. Communication is key in this data-driven environment; you'll frequently interact with our network of partners to resolve issues quickly and efficiently, ensuring minimal impact on services. Working in the Payments Analyst position means you'll assist with investigations, resolve payment exceptions, and keep a close eye on bank partner statements, investigating any discrepancies that arise. We value process improvement, so your insights into workflows and tooling will be welcomed. Being in this role also means you’ll connect with various internal teams, such as compliance and customer support, making for a dynamic work environment. You'll be managing your time effectively and collaborating with your Payment Team Lead to tackle daily challenges. This hybrid position offers flexibility, with your hiring manager confirming your in-office days. If you're ready to take a step forward in your career while making a real impact in the payments sector, then becoming a PayOps Analyst with Visa Payments Ltd might just be your next perfect fit!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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