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PayOps Analyst - job 13 of 19

The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.

The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.

What we expect of you, day to day.

  • Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.

  • Responsible for the approval of incoming liquidity within agreed times scales

  • Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)

  • Responsible for the approval of Bank partner statements, investigating and resolving any breaks.

  • Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact

  • Develop an in-depth understanding of the payments platform and our global network of Payment Partners

  • Actively seek to improve processes, workflows and tooling

  • Support the identification, management and resolution of service affecting incidents

  • Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved

  • Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.

  • Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$72500 / YEARLY (est.)
min
max
$60000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About PayOps Analyst, Visa

Are you looking for an exciting opportunity to work as a PayOps Analyst with Visa Payments Ltd in sunny Miami? Join our dedicated Payment Operations team, where you'll play a crucial role in managing payment processing, liquidity, and exception handling tasks seamlessly. In this position, you'll be responsible for approving various payment types, including Faster Payments, International Payments/SWIFT, and ACH domestic payments, all while adhering to strict cut-off times. Communication is key in this data-driven environment; you'll frequently interact with our network of partners to resolve issues quickly and efficiently, ensuring minimal impact on services. Working in the Payments Analyst position means you'll assist with investigations, resolve payment exceptions, and keep a close eye on bank partner statements, investigating any discrepancies that arise. We value process improvement, so your insights into workflows and tooling will be welcomed. Being in this role also means you’ll connect with various internal teams, such as compliance and customer support, making for a dynamic work environment. You'll be managing your time effectively and collaborating with your Payment Team Lead to tackle daily challenges. This hybrid position offers flexibility, with your hiring manager confirming your in-office days. If you're ready to take a step forward in your career while making a real impact in the payments sector, then becoming a PayOps Analyst with Visa Payments Ltd might just be your next perfect fit!

Frequently Asked Questions (FAQs) for PayOps Analyst Role at Visa
What are the main responsibilities of a PayOps Analyst at Visa Payments Ltd?

As a PayOps Analyst at Visa Payments Ltd, your primary responsibilities include approving payments such as Faster Payments and International Payments/SWIFT, managing incoming liquidity, and resolving various payment exceptions. The role involves close collaboration with network partners and internal teams to ensure smooth payment processing and timely issue resolution.

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What qualifications do I need to apply for the PayOps Analyst position at Visa Payments Ltd?

To be a successful candidate for the PayOps Analyst role at Visa Payments Ltd, you should have a strong background in finance or related fields, excellent analytical and problem-solving skills, and experience in payment processing systems. Effective communication skills are also essential for liaising with partners and internal teams.

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Is the PayOps Analyst position at Visa Payments Ltd hybrid?

Yes, the PayOps Analyst position at Visa Payments Ltd is a hybrid role. This means you'll have some flexibility in your work environment, with specific days in the office being confirmed by your hiring manager.

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How does a PayOps Analyst contribute to process improvements at Visa Payments Ltd?

As a PayOps Analyst at Visa Payments Ltd, you play a vital role in identifying, managing, and implementing process improvements. By actively seeking ways to enhance workflows and tooling, you help streamline the operations of payment processing, ultimately benefiting the entire team and network partners.

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What skills are important for a successful PayOps Analyst at Visa Payments Ltd?

To excel as a PayOps Analyst at Visa Payments Ltd, you'll need strong analytical skills, attention to detail, effective communication abilities, and a good understanding of payment systems. It's also important to be collaborative and proactive in resolving issues and improving processes.

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Common Interview Questions for PayOps Analyst
What motivated you to pursue a career as a PayOps Analyst?

When answering this question, share your passion for finance and operations, mentioning any relevant experiences that led you to this role. Highlight how the PayOps Analyst position aligns with your career goals and interests.

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Can you explain your experience with payment processing systems?

Provide a detailed overview of any experience you have with payment processing, mentioning specific systems and tools you've worked with. Emphasize your understanding of different payment methods such as SWIFT, ACH, and Faster Payments.

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How do you prioritize your tasks in a fast-paced environment like payment processing?

To answer this effectively, discuss your organizational strategies, such as using task management tools or frameworks. Explain how you identify critical tasks and manage your time to meet deadlines.

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Describe how you handle payment exceptions and discrepancies.

Discuss specific examples where you've successfully resolved payment exceptions. Highlight your investigative skills and your ability to communication with partners to find solutions.

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What approaches do you use to improve workflows in payment operations?

Share concrete examples of any process improvement initiatives you've led or participated in. Discuss how you identified pain points and implemented solutions that benefited your previous team or organization.

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Describe a time you collaborated with a team to achieve a goal.

Provide a specific example showcasing your teamwork skills. Describe the project, your role, and how the collaboration led to successful outcomes in payment operations.

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How do you ensure compliance within payment processing?

Here, discuss your understanding of compliance standards relevant to payment processing. Share any experiences where you ensured adherence to regulations and policies through your role.

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What tools do you prefer for monitoring payment activities?

Talk about any specific tools or software you've used for monitoring and analyzing payment activities. Explain why these tools are effective in monitoring and reporting functions.

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How do you handle pressure during peak processing times?

Discuss your strategies for stress management and maintaining performance during high-pressure situations. Provide examples that demonstrate your ability to stay composed and focused while meeting deadlines.

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What do you know about Visa Payments Ltd and its role in the payment industry?

Research and summarize key aspects of Visa Payments Ltd, such as its market position, services offered, and reputation. Ensure you highlight your enthusiasm for possibly becoming part of such an influential company in the payments sector.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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