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People Advisor, Manager - job 20 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

Are you ready to take your career to the next level? Join Visa as a People Advisor, Manager in vibrant Austin! At Visa, our Global People Advisors team is dedicated to shaping our people strategy and enhancing employee experiences through innovative solutions. As a People Advisor, Manager, you'll play a vital role in supporting our People Leaders with a focus on coaching, talent development, and performance management. You'll be the one leading with empathy to tackle workplace issues and ensure consistency in operations. This position isn't just about making decisions; it's about inspiring and cultivating strong leaders aligned with Visa's Leadership Principles. You'll leverage data analytics to guide informed business decisions while partnering with Centers of Excellence and cross-functional teams to design outstanding people initiatives. The role also involves responding to inquiries and assisting with HR regulatory processes in your market. This is a hybrid position, so you'll enjoy the flexibility of both in-office and remote work, making it easier for you to maintain work-life balance while delivering top-notch results. If you are passionate about people development and are ready to innovate in the people space, we would love to hear from you!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the main responsibilities of a People Advisor, Manager at Visa?

As a People Advisor, Manager at Visa, your main responsibilities include coaching and guiding People Leaders in talent development, performance management, and conflict resolution. You will facilitate effective team management, analyze data to drive strategic business decisions, and partner with various teams to deliver exceptional people initiatives.

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What qualifications do I need to be a People Advisor, Manager at Visa?

To qualify for the People Advisor, Manager position at Visa, candidates typically need a degree in human resources or a related field, along with several years of experience in HR advisory roles. Strong interpersonal skills, analytical abilities, and a client-first attitude are essential to support the complex needs of our People Leaders.

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How does Visa support professional development for People Advisors?

Visa is committed to the professional development of its People Advisors by offering comprehensive training programs, mentorship opportunities, and access to leading industry resources. As a People Advisor, Manager, you will have the chance to develop your leadership skills and stay current with HR best practices, ensuring you grow alongside the company.

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What is the work environment like for a People Advisor, Manager at Visa?

The work environment for a People Advisor, Manager at Visa is dynamic and collaborative. With a hybrid work model, you’ll have the flexibility to work both in the office and remotely, fostering a healthy work-life balance while contributing to engaging discussions and initiatives with your team in the vibrant setting of Austin.

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What impact does the People Advisor, Manager role have on the employee experience at Visa?

The People Advisor, Manager role at Visa is pivotal in shaping a positive employee experience by providing empathetic support to People Leaders, facilitating effective communication, and driving initiatives that enhance workplace engagement. Your efforts will ensure employees feel valued, informed, and empowered in their roles.

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Common Interview Questions for People Advisor, Manager
How do you approach coaching and guiding People Leaders?

When coaching People Leaders, I focus on understanding their unique challenges and aligning our developmental strategies with Visa's leadership principles. I emphasize active listening, empathy, and providing resources that facilitate constructive conversations and performance reviews.

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Can you give an example of how you've resolved a conflict within a team?

In a previous role, I facilitated a mediation session between two team members that were experiencing communication issues. By encouraging open dialogue and focusing on common goals, we were able to identify solutions that restored their collaboration and improved team harmony.

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What metrics do you find most useful in driving people decisions?

I find employee engagement scores, turnover rates, and performance review results to be vital in driving people decisions. These metrics help pinpoint areas requiring attention, allowing us to implement strategies that enhance employee satisfaction and productivity.

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How do you ensure compliance with HR regulations?

To ensure compliance with HR regulations, I maintain up-to-date knowledge of relevant laws and best practices, regularly attend training, and develop clear processes for documentation and reporting. This proactive approach minimizes risks and promotes regulatory adherence within the team.

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Describe a time when you led a successful people initiative.

I led a talent development program that integrated coaching sessions and workshops aimed at skill enhancements. The initiative resulted in improved employee performance metrics and increased engagement scores, demonstrating the success of proactive investment in our people.

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What strategies do you use to maintain team morale?

I prioritize open communication, recognition of achievements, and fostering an inclusive team culture. Regular check-ins and informal gatherings help strengthen relationships, ensuring team members feel supported and valued.

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How do you handle feedback from People Leaders?

I approach feedback from People Leaders with a mindset of openness and continuous improvement. I take time to process their input and ensure I follow up with actionable steps to address their concerns, demonstrating my commitment to their success.

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What do you think is key to becoming an effective People Advisor?

Being an effective People Advisor requires a deep understanding of employee needs, strong interpersonal skills, and the ability to translate organizational objectives into actionable people strategies. It's about building trust and being a reliable resource for leaders seeking guidance.

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How do you integrate data into your decision-making process?

I integrate data into my decision-making process by first analyzing employee feedback and performance indicators. I then collaborate with stakeholders to discuss findings and collaboratively design actionable plans that address any identified areas for improvement.

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How do you stay current on HR trends?

I stay current on HR trends through continuous learning—reading industry publications, attending SDHR webinars and conferences, and networking with other professionals. This commitment allows me to bring innovative practices to Visa and enhance our People initiatives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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