Sr. Director - job 4 of 20

As a Sr. Director at Visa, your responsibilities will include leading multiple large diverse technical teams, managing the overall development life cycle, and collaborating with cross-functional teams to deliver high-quality products that align with the organization's business goals. You will also be responsible for building a culture of engineering excellence, managing technical debt, and driving enhancements across multiple services.

To succeed as a Sr. Director at Visa, candidates should have extensive experience in leading technical teams, particularly in the payments industry. A background in agile delivery, high-volume transaction processing, and complex integration projects is preferred. You'll also need strong leadership skills, a commitment to fostering diversity, and the ability to navigate the dynamic payments space with a client-centered approach.

Visa is committed to employee growth and offers robust career development opportunities for the Sr. Director role. You will have the chance to invest in your team's career development through mentorship and training, as well as participate in leadership initiatives that promote personal and professional growth within the organization.

The culture at Visa for the Sr. Director role is centered around innovation, collaboration, and engineering excellence. You'll be leading a diverse and high-performing engineering team where idea leadership and industry best practices are heavily encouraged. Visa promotes a culture of cross-functional collaboration, allowing for open communication and teamwork across departments.

The Sr. Director position at Visa adopts a hybrid work model, which provides flexibility in your work schedule. The expectation for days in the office will be discussed with your Hiring Manager, allowing you to have a balanced approach to working in-office and remotely based on the needs of the role and team.

When leading a diverse technical team, I focus on fostering an inclusive culture that values each team member's contributions, encouraging open communication and collaboration. I believe in setting clear expectations and goals, and I prioritize mentorship and growth, ensuring everyone on the team feels empowered to share their ideas.

I have extensively implemented agile methodologies in my previous roles, emphasizing iterative progress and adapting to changes quickly. I ensure that all team members understand agile principles, facilitating regular stand-ups, retrospectives, and planning sessions to ensure alignment and transparency throughout the project lifecycle.

In my previous role, I established a framework for identifying and prioritizing technical debt across our projects. I collaborated with product owners to create a balanced roadmap that incorporated debt reduction initiatives alongside feature enhancements, allowing us to maintain product quality while meeting evolving business demands.

Building a culture of engineering excellence involves setting high standards for quality, security, and performance while fostering a shared commitment to continuous improvement. I encourage team members to adopt best practices, leverage automation tools, and participate in peer reviews to enhance collaboration and drive innovation.

To collaborate effectively with product teams, I prioritize clear communication and regular check-ins. By aligning our technical goals with the product vision, we can ensure that engineering efforts are directly contributing to business objectives. Also, I like to involve product and engineering teams in joint planning sessions to foster a sense of ownership and shared understanding.

My approach to recruitment and team growth focuses on attracting diverse talent that aligns with our organizational values. I ensure that we have structured interview processes in place that assess both technical skills and cultural fit while also providing growth opportunities through robust onboarding and continuous feedback.

In a previous role, we faced significant pressure to launch a product with tight deadlines. I worked closely with my team to reassess priorities, promote cross-functional collaboration, and implement agile practices to enhance our efficiency. Ultimately, we successfully launched while maintaining product quality, which reinforced the value of teamwork in challenging situations.

To stay current with industry trends and emerging technologies, I actively engage with professional networks, attend industry conferences, and participate in relevant workshops. I also encourage my team to continuously learn, share insights, and explore innovative solutions that could positively impact our work and the wider organization.

A successful Sr. Director in technology should possess strong leadership skills, the ability to inspire and motivate diverse teams, and a deep understanding of both technical and business aspects. Furthermore, adaptability, strategic thinking, and a commitment to fostering a culture of innovation and excellence are critical in navigating the fast-paced tech landscape.

I measure the success of my teams and projects through a combination of qualitative and quantitative metrics, including product performance, team engagement, and client feedback. Regularly assessing these factors allows me to identify areas for improvement and celebrate our successes while ensuring alignment with our strategic objectives.