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Sr. Marketing Manager - job 19 of 23

Visa is seeking a versatile Sr. Marketing Manager with a generalist approach to join our dynamic team. The ideal candidate will have a broad marketing skill set in the small business marketing space and  will be responsible for  creating compelling content for our digital, social media, and events platforms, managing customer advocacy and success stories, and coordinating both in-person and virtual events in collaboration with a supportive team. This role requires a creative, strategic thinker with a profound understanding of how to use content to engage audiences and develop strategies that drive revenue growth. The role will sit within the Authorize.net brand of Visa Acceptance Solutions, an open digital payments management platform. This role reports to Head of Marketing for Authorize.net, a Visa Solution.
This Position Will Be Responsible For
Develop and execute a content strategy for our digital and social media platforms that aligns with our business goals and is tied to revenue growth.

  • Create engaging, digital, SEO-optimized content that resonates with our target audience and promotes brand engagement.

  • Support content creation and management with 3rd party publishers tied to quarterly growth campaigns.

  • Lead creation of webinars and break down content into other digital usable formats.

  • Draft regular newsletters to our target audiences and other email content to promote crossell/upsell opportunities to our clients and report back findings with a test and learn mindset.

  • Manage customer advocacy programs, including the collection and promotion of customer success stories tied to business goals and bringing value to our clients.

  • Coordinate and manage both in-person and virtual events, such as webinars.

  • Collaborate with cross-functional teams to ensure brand consistency and meet content objectives.

  • Support product collateral updates and messaging for new and improved features and functionalities.

  • Monitor, analyze, and report on performance to inform future strategies and provide points of view into best practice and ways to improve.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

What You Should Know About Sr. Marketing Manager, Visa

Welcome to Visa's dynamic team in Austin, where we're on the lookout for a creative and strategic Sr. Marketing Manager to join our marketing team under the Authorize.net brand of Visa Acceptance Solutions. In this exciting role, you will be at the forefront of small business marketing, enhancing our digital and social media presence with compelling, SEO-optimized content that truly resonates with our audience. Your responsibilities will include collaborating with cross-functional teams to create engaging content that promotes brand engagement and encourages customer advocacy. You’ll be pivotal in designing and managing both in-person and virtual events, leveraging your expertise to deep dive into customer success stories and share insights that bring value to our clients. You’ll also be tasked with drafting regular newsletters and email marketing content to drive cross-selling and upselling opportunities. This position does not just focus on content creation; you’ll be monitoring, analyzing, and optimizing our performance metrics to ensure we continually refine our strategies for revenue growth. If you are a versatile marketer who loves to think creatively and strategically, then this Sr. Marketing Manager position at Visa could be your next big career move. Join us, and let's make a difference together in the world of digital payments!

Frequently Asked Questions (FAQs) for Sr. Marketing Manager Role at Visa
What are the main responsibilities of a Sr. Marketing Manager at Visa?

As a Sr. Marketing Manager at Visa, you will have diverse responsibilities that cater to small business marketing. This includes developing a robust content strategy, creating SEO-optimized digital and social media content, managing customer advocacy programs, organizing in-person and virtual events, and collaborating with cross-functional teams to ensure brand consistency. Your role will also involve monitoring performance metrics to adapt strategies that drive revenue growth.

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What qualifications are required for the Sr. Marketing Manager role at Visa?

The ideal candidate for the Sr. Marketing Manager position at Visa should possess a broad marketing skill set with experience in small business marketing. Proven experience in creating engaging content, managing digital marketing campaigns, and coordinating events is essential. Additionally, strong analytical skills will be beneficial for reporting and optimizing performance metrics. A creative mindset along with strong communication skills will enhance your fit for this role.

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How does the Sr. Marketing Manager at Visa contribute to revenue growth?

The Sr. Marketing Manager at Visa plays a vital role in revenue growth by developing content strategies that align with business goals and resonate with the target audience. Creating compelling digital content, managing customer advocacy programs, and executing targeted email marketing campaigns all help drive engagement and conversions. By monitoring and analyzing performance, you can adjust strategies to continually improve results, ensuring the marketing efforts effectively contribute to revenue.

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What types of events will the Sr. Marketing Manager organize at Visa?

In this Sr. Marketing Manager position at Visa, you will be responsible for organizing both in-person and virtual events. This includes planning webinars, managing logistics for events, and engaging with participants to foster community and promote brand engagement. You'll coordinate with various teams to ensure seamless execution, making these events rewarding experiences for clients and audience members.

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Can you describe the work environment for the Sr. Marketing Manager at Visa?

The work environment for the Sr. Marketing Manager at Visa is dynamic and collaborative, with a hybrid work model. While in-office expectations will be confirmed, the role emphasizes teamwork and communication. You will work closely with cross-functional teams, leveraging diverse talents to create impactful marketing strategies and content. Visa's commitment to innovation and growth creates an energetic atmosphere that encourages creativity and professional development.

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Common Interview Questions for Sr. Marketing Manager
What strategies would you implement to create engaging content as a Sr. Marketing Manager?

To create engaging content, I'd focus on understanding our audience's needs and preferences. I'd conduct thorough market research and leverage data analytics to tailor content that addresses pain points and resonates emotionally. Incorporating SEO best practices would also be crucial to improve visibility. Additionally, utilizing varied formats like blogs, videos, and webinars would keep the content dynamic and engaging.

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How would you measure the success of marketing campaigns at Visa?

Success of marketing campaigns can be measured through key performance indicators (KPIs) such as engagement rates, conversion rates, and revenue generated. I would use tools for analytics to track these metrics, ensuring we set clear goals prior. A/B testing can provide insights into what works best, and regular reporting would allow us to adapt strategies as necessary for continuous improvement.

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Describe a time you managed a successful event or webinar.

In a previous role, I managed a webinar that focused on small business growth strategies. I coordinated the logistics, secured knowledgeable speakers, and promoted the event through targeted email campaigns. Our engagement exceeded expectations, with over 200 attendees participating. Post-event surveys indicated high satisfaction, demonstrating the value of thorough planning and execution.

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How do you ensure brand consistency across various content platforms?

Ensuring brand consistency starts with developing clear guidelines for tone, style, and messaging that align with Visa's brand ethos. I would involve cross-functional teams in the content review process to capture diverse inputs while maintaining coherence. Regular team meetings can facilitate alignment and accountability, ensuring everyone is informed of current marketing objectives.

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What role does customer feedback play in your marketing strategy?

Customer feedback is invaluable in shaping our marketing strategy. It provides insights into our audience's preferences, pain points, and experiences, which can inform content creation and product improvements. Incorporating testimonials and success stories in our marketing endeavors also utilizes this feedback, enhancing credibility and fostering stronger connections with potential clients.

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What SEO practices would you incorporate in your content strategy?

Incorporating SEO practices starts with comprehensive keyword research to understand what our target audience is searching for. I'd ensure that relevant keywords are naturally integrated into the content while maintaining readability. Utilizing meta tags, alt text for images, and creating backlinks would enhance our content visibility on search engines. Regularly updating content to keep it fresh and relevant would also be a priority.

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How would you approach managing customer advocacy programs?

Managing customer advocacy programs involves actively engaging clients to understand their success stories and experiences with our products. I would establish regular communication channels to gather feedback and testimonials. These stories would then be utilized in marketing materials to illustrate how Visa is enhancing customer experiences and driving success for businesses.

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What digital tools have you used for marketing campaigns?

I have leveraged various digital tools for marketing campaigns, such as Google Analytics for performance tracking, HubSpot for content management and email marketing, and social media management tools like Hootsuite to schedule posts. These tools enable efficient management of campaigns while providing insightful data to refine strategies and measure success.

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Describe your experience with email marketing.

My experience with email marketing includes creating targeted campaigns that drive engagement and conversions. I routinely segment lists to ensure personalized messaging, utilize A/B testing for optimization, and analyze performance metrics post-campaign to inform future strategies. Crafting compelling subject lines and ensuring mobile-friendly designs are key aspects I focus on to enhance open and click-through rates.

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Why do you want to work as a Sr. Marketing Manager for Visa?

I want to work as a Sr. Marketing Manager for Visa because I am passionate about digital payments and believe in the value Visa brings to small businesses. With my extensive background in marketing and a strong belief in leveraging creativity and strategy, I am excited about the opportunity to contribute to Visa's mission while helping small businesses thrive. Being part of an innovative team like Visa aligns perfectly with my career goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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