Technical Program Manager - job 13 of 22

As a Technical Program Manager at Visa U.S.A. Inc in Austin, you will be responsible for managing large-scale technology initiatives, collaborating with cross-functional teams, and overseeing program risks and issues. Your day-to-day will involve tracking budgets, forecasts, and schedules, while guiding a team of project leads towards achieving key strategic objectives.

To qualify for the Technical Program Manager role at Visa U.S.A. Inc, you need either a Bachelor’s degree in Computer Science or a related field with five years of relevant experience, or a Master’s degree in the same field with two years of experience in a technology-related occupation. This ensures that you have the strong technical foundation and management experience necessary for this role.

Yes, the Technical Program Manager position at Visa U.S.A. Inc may allow for partial telecommuting. This flexibility enables you to balance your professional commitments with personal needs, while still contributing to key initiatives in the Austin office.

In this role, you will work on high-visibility strategic technology initiatives, including workforce transformation, M&A integration, and new market entry projects. Your efforts will help shape the future of our technology landscape and influence both client and employee experiences.

Success as a Technical Program Manager at Visa U.S.A. Inc requires strong program management skills, technical knowledge, and excellent interpersonal abilities. You'll need to communicate effectively with various stakeholders, manage program risks, and ensure that all aspects of initiatives are executed smoothly and efficiently.

To effectively manage multiple projects, I prioritize tasks based on urgency and impact, use project management tools for tracking progress, and maintain open communication with team members to address challenges promptly.

In my previous role, I led a project that encountered unforeseen technical issues. I organized a quick brainstorming session with the team, enabling us to identify alternative solutions that helped us stay on schedule.

I believe in addressing conflicts through open dialogue. I facilitate meetings where team members can express their concerns and work towards a solution, ensuring that everyone feels heard and valued.

I predominantly use tools like Jira for tracking progress and tasks, and Microsoft Project for timeline management. These tools facilitate better organization and visibility across all projects.

I conduct kick-off meetings to discuss requirements and gather input from stakeholders. Furthermore, I create detailed project documentation and utilize visual aids to ensure clarity throughout the project lifecycle.

At my last position, I played a key role in a workforce transformation initiative that aligned our technology capabilities with business objectives, resulting in a significant increase in operational efficiency.

My approach involves identifying potential risks early, assessing their impact, and developing mitigation strategies. I ensure that the team is aware of these risks and keep stakeholders informed throughout the project.

I closely monitor expenses against the budget throughout the project. By conducting regular reviews and maintaining open communication with the finance team, I can adjust plans swiftly to stay within budget.

I use a combination of progress reports, scheduled check-ins, and project management software to track advancement. This allows me to quickly identify any issues and address them proactively.

One of the most challenging aspects is balancing the varying needs and conflicting priorities of different stakeholders. However, I find that fostering open communication and setting clear expectations helps to mitigate this challenge.