Investigations Manager, Physical Security

As the Investigations Manager for Physical Security at Waymo, your primary responsibilities include managing physical security investigations, such as workplace incidents and on-road events. You will guide vendor investigators to ensure the quality and legal compliance of investigations. Additionally, you will leverage an investigative case management platform to monitor investigation status, identify trends, and generate detailed reports for law enforcement.

To become an Investigations Manager for Physical Security at Waymo, candidates must have a minimum of five years of experience as a POST-certified law enforcement officer. Strong analytical skills, excellent communication abilities, and experience in managing vendor relationships are essential. Relevant certifications like the Professional Certified Investigator (PCI) or Certified Protection Professional (CPP) are preferred, along with a bachelor's degree in a related field.

Essential skills for the Investigations Manager at Waymo include strong analytical and problem-solving capabilities, excellent leadership and communication skills, and proficiency in using Google Workspace along with investigative case management platforms. The ability to work both independently and collaboratively in a team environment is also crucial for success in this role.

At Waymo, compliance in physical security investigations is ensured through stringent adherence to company policies, data privacy standards, and legal requirements for police report filing. The Investigations Manager plays a key role in conducting quality control reviews of case packages and developing standardized workflows and training materials to uphold high compliance standards.

The expected base salary range for the Investigations Manager for Physical Security position at Waymo is between $152,000 and $164,000 USD. Actual starting pay will be determined based on various job-related factors, including the candidate's experience, relevant education, and specific work location.

When discussing your experience managing physical security investigations, emphasize the various types of incidents you've handled, your role in overseeing protocols, and any specific investigative case outcomes. It's beneficial to highlight how you ensured compliance with legal standards and worked with law enforcement throughout the process.

To effectively answer this question, explain your approach to prioritizing investigations based on severity, urgency, and potential outcomes. Mention any tools or strategies you use to stay organized and ensure timely follow-ups, such as case management software or strategic planning methods.

For this question, share a specific incident that tested your investigative skills or decision-making abilities. Detail the challenge, the steps you took to address it, and the outcome. Emphasize any collaboration with vendors or law enforcement, showcasing leadership and problem-solving attributes.

During the interview, discuss your training methods for ensuring vendors understand investigative processes and compliance requirements. You might mention creating training materials, conducting workshops, or developing standardized workflows to align with Waymo's expectations for investigations.

In your response, outline your approach to identifying and addressing compliance issues. Describe the protocols you follow to maintain legal standards and how you ensure that investigations are still carried out effectively while adhering to all required regulations.

When answering this question, highlight your familiarity with investigative case management platforms and any specific tools you've used to track investigations. Discuss how you've utilized these tools to identify crime trends and generate actionable reports, demonstrating your analytical skills.

To answer effectively, describe your preferred communication strategies, such as regular meetings, updates, or collaboration tools. Emphasize the importance of clear communication in maintaining workflow and ensuring all parties are aligned in their investigative efforts.

Discuss any certifications you've achieved, such as Professional Certified Investigator (PCI) or Certified Protection Professional (CPP). Explain how these qualifications have enhanced your knowledge, skills, and overall approach to managing security investigations at Waymo.

In your answer, describe your methods for monitoring vendor performance, such as setting key performance indicators, conducting regular performance reviews, and maintaining open lines of feedback. Highlight your commitment to ensuring quality and consistency in investigations conducted by vendors.

When discussing your career goals, focus on your aspirations for professional development within the field of physical security. You might mention your desire to take on larger leadership roles, expand your expertise through additional certifications, or contribute to shaping security policies at Waymo.