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Director of Program Management

Weave is looking for a Director of Program Management to lead the strategic planning, execution, and delivery of company initiatives. This position requires a strong change leader who can establish a clear vision of the desired future state and drive execution across diverse business units to ensure success. The Director of Program Management will establish governance for the company’s portfolio of projects and ensure initiatives align with strategic goals. They will cultivate strong relationships, champion change, and anticipate potential problems. As a driver of operational excellence and business impact, this role is key to taking Weave to its next level of performance.

  • This position will be hybrid based out of our Lehi, UT HQ

  • Reports to: VP of Business Operations and Technology

What You Will Own

  1. Strategic Leadership:

    • Define, implement, and oversee the program management office (PMO) strategy in alignment with the company’s strategic objectives.

    • Establish a clear vision for the desired future stage and outline a strategic plan to achieve it. 

    • Prioritize and sequence programs and projects to maximize impact and resource efficiency across the organization.

    • Act as a key partner in the development and execution of the company's strategic roadmap.

  2. Results-Oriented:

    • Drive measurable results through program delivery.

    • Develop and track metrics to measure program performance, progress, and impact, using insights to drive improvements.

    • Provide regular executive-level reporting, highlighting progress, success metrics, challenges, and recommendations.

  3. Governance:

    • Develop, implement, and optimize processes, standards, and methodologies to ensure consistency and quality in project delivery.

    • Implement and evaluate governance frameworks that facilitate decision-making, risk management, and accountability across project teams.

  4. Execution:

    • Oversee the execution of multiple complex, cross-functional programs, ensuring projects are completed on time, within scope, and on budget.

    • Drive effective cross-functional collaboration across legal, security, compliance, technology, marketing, sales, product, support, etc. 

    • Coordinate the necessary training and support to equip the organization with the skills and knowledge needed to adapt in order to achieve program objectives.

    • Manage resources, timelines, budgets, and deliverables, leveraging strong organizational and leadership skills to drive projects forward.

    • Lead and coordinate operating rhythms for strategic planning and run-the-business motions (e.g. weekly, monthly, and quarterly reviews).

  5. Stakeholder Engagement:

    • Act as the primary point of contact for senior leadership and key stakeholders on the status, issues, and risks related to major programs.

    • Ensure transparent communication across project teams, business units, and stakeholders to foster alignment and drive engagement.

  6. Team Development and Leadership:

    • Build and mentor a high-performing team of program and project managers, fostering professional growth, collaboration, and a culture of accountability.

    • Encourage a data-driven approach to problem-solving and decision-making, enhancing team effectiveness through continuous improvement practices.

  7. Risk Management and Problem Solving:

    • Proactively identify, assess, and mitigate risks that could impact success, ensuring effective contingency planning and issue resolution.

    • Facilitate problem-solving efforts and proactively address challenges to maintain momentum.

What you will need to accomplish the job

  • Bachelor’s degree in business, information systems, engineering, or related fields.

  • 10+ years of experience in project or program management, with a proven track record of leading complex, cross-functional projects in a large organization.

  • Ability to build trust with both external and internal customers.

  • Experience leading initiatives involving go-to-market and technology transformation.

  • Strong knowledge of program management methodologies (e.g., Agile, Waterfall, Lean, PMI) and governance frameworks.

  • Strong business acumen and financial oversight experience.

  • Demonstrated ability to manage resources across multiple internal projects.

  • Demonstrated ability to influence and collaborate across all levels of the organization.

  • Excellent communication, negotiation, and interpersonal skills, with experience engaging C-suite stakeholders.

  • Strategic thinking, decisiveness, and adaptability.

  • Operates with a strong sense of accountability and cultivates this in others.

  • Drives clarity where there is ambiguity.

What will make us love you

  • Experience driving transformative initiatives in an enterprise environment.

  • PMP or PgMP certification is highly desirable; additional certifications in Agile (e.g., SAFe, CSM) are a plus.

  • Demonstrated success leading complex change.

Weave is an equal opportunity employer that is committed to diversity and inclusion. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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Average salary estimate

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What You Should Know About Director of Program Management, Weave

Weave is thrilled to announce an opening for a Director of Program Management based in our Lehi, UT HQ! This key leadership position will be instrumental in spearheading our strategic planning, execution, and delivery of exciting company initiatives. As the Director of Program Management, you will act as a formidable change leader, crafting a clear vision for the organization's future and guiding diverse business units to achieve success. You’ll take the reins of our program management office and align our initiatives with the wider strategic goals we have for Weave. Your innate ability to build strong relationships will be essential as you champion change while anticipating potential bumps on the road. With responsibilities ranging from developing metrics to measure program performance to overseeing the execution of complex cross-functional projects, your role is pivotal in driving operational excellence. You’ll be reporting directly to our VP of Business Operations and Technology, providing regular executive-level insights on progress and challenges. We’re looking for someone with a strong business acumen and a proven track record in delivering results in large organizations. If you have the passion and experience to elevate Weave to the next level and thrive in a collaborative environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Director of Program Management Role at Weave
What are the key responsibilities of the Director of Program Management at Weave?

The Director of Program Management at Weave will define and oversee the PMO strategy, ensuring alignment with our strategic objectives. You'll prioritize programs, drive measurable results through program delivery, establish governance frameworks, oversee execution across diverse initiatives, engage stakeholders, build a high-performing team, and manage risks effectively.

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What qualifications are required for the Director of Program Management position at Weave?

To qualify for the Director of Program Management role at Weave, candidates should possess a Bachelor’s degree in business, information systems, or engineering, coupled with over 10 years of experience in project or program management, including leading complex, cross-functional projects. Strong communication and collaboration skills are essential, along with a solid knowledge of program management methodologies.

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What is the company culture like at Weave for the Director of Program Management?

At Weave, we foster a culture of diversity, inclusion, and accountability. As the Director of Program Management, you will have the opportunity to build and mentor a high-performing team, encouraging collaboration and a data-driven approach to decision-making—brimming with opportunities for professional growth and development!

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What makes a successful Director of Program Management at Weave?

Success as the Director of Program Management at Weave hinges on your ability to influence and collaborate across all organization levels, lead transformative initiatives, and maintain clear communication with stakeholders. Your strategic thinking and adaptability to drive clarity in ambiguous situations will set you apart.

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What is Weave's approach to career advancement for the Director of Program Management role?

Weave values personal and professional growth, providing opportunities to lead impactful projects while supporting continuous learning through mentorship and training. As the Director of Program Management, you'll have a direct influence on shaping your career path and that of your team members!

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Common Interview Questions for Director of Program Management
What experience do you have leading program management initiatives?

When answering this question, focus on specific examples of your past roles. Highlight your leadership in cross-functional projects, the size and scope of those initiatives, and how you overcame challenges to deliver successful results.

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How do you prioritize projects and ensure resource alignment?

Discuss your approach to project prioritization by explaining any frameworks or methodologies you utilize. Emphasize the importance of stakeholder input and data-driven decision-making in aligning resources effectively across multiple projects.

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Can you describe your experience with change management?

Provide detailed experiences where you led change initiatives, showcasing your ability to navigate resistance and foster buy-in from various stakeholders. Highlight any frameworks or approaches used to guide change successfully.

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What metrics do you use to measure program performance?

Explain the specific metrics you find most effective in assessing program performance. Discuss how you track progress and use data insights to inform decisions and drive continuous improvement in your programs.

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How do you maintain stakeholder engagement throughout a project?

Talk about your communication strategies for keeping stakeholders informed and engaged. Discuss the importance of transparency and regular updates that address their concerns while fostering alignment across project teams.

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How have you managed project risks in your previous roles?

Your answer should illustrate your proactive approach to risk management. Share specific examples of identifying, assessing, and mitigating risks effectively, and explain how you ensured your projects stayed on track despite obstacles.

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What methodologies are you familiar with in program management?

Discuss your familiarity with various program management methodologies, such as Agile, Waterfall, Lean, and how you've applied them in real-world situations to deliver projects successfully.

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How do you develop and mentor your program management team?

Detail your leadership style and your approach to team development. Share strategies you use to mentor team members, promote professional growth, and instill a culture of accountability and collaboration.

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What role does strategic planning play in program management?

Emphasize that strategic planning is critical in aligning programs with organizational goals. Explain how you develop and implement strategic roadmaps to drive project execution and monitor progress toward overarching objectives.

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Can you share an example of a complex project you managed and how you ensured its success?

Provide an example that highlights your project management capabilities. Share the project's scope, objectives, your specific contributions, and the methodologies applied to ensure timely delivery within budget and scope.

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Full-time, hybrid
DATE POSTED
January 12, 2025

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