Brand Ambassador

As a Brand Ambassador at Travel + Leisure Co., your main responsibilities include engaging face-to-face with potential customers at various local attractions, trade shows, and events. You’ll greet visitors, present the benefits of our vacation ownership opportunities, and encourage them to attend our sales presentations. Screening and qualifying potential customers according to company guidelines is key, and you’ll also handle reservations and deposits. Your performance will be tracked to ensure you meet company standards while you enjoy a vibrant, team-oriented environment.

To become a Brand Ambassador for Travel + Leisure Co., a high school diploma or equivalent is required. While 1 to 3 years of sales or marketing experience is preferred, it is not mandatory. What truly counts is your ability to communicate clearly and work well within a team. Technical skills such as proficiency in MS Excel and MS Word are beneficial. If you have an enthusiasm for engaging with people and a desire to achieve sales goals, you’ll be an excellent fit for this role.

No, the Brand Ambassador role at Travel + Leisure Co. does not require travel outside of the San Antonio area. You will primarily work at local attractions and events to connect with prospective customers, making this role suitable for those looking for stability in their work location.

Travel + Leisure Co. provides comprehensive training for Brand Ambassadors, ensuring that you are well-equipped with the latest information about our vacation club offerings and sales strategies. Training sessions take place regularly, keeping you updated on marketing materials and industry trends. This supportive environment allows you to set and review personal performance goals, fostering a culture of growth and continuous improvement.

Brand Ambassadors at Travel + Leisure Co. enjoy a robust benefits package! If you work 30 or more hours per week, you’ll have access to health benefits including medical, dental, and vision coverage. Other perks include flexible spending accounts, life insurance, and a 401k with employer matching. Additionally, we celebrate giving back through our paid volunteer opportunities, ensuring you have a fulfilling experience both at work and within the community.

In engaging a potential customer, I would start with a warm greeting, introduce myself as a Brand Ambassador of Travel + Leisure Co., and share a personal story or exciting fact about our vacation club. This establishes rapport and leads to a more relaxed conversation where I can effectively present the benefits of our offerings.

I use an approach that focuses on understanding the customer’s interests and preferences. This includes asking open-ended questions about their travel habits and previous experiences, which allows me to gauge their suitability for our vacation club. I ensure that my questioning aligns with company guidelines while keeping the conversation friendly and informative.

In my previous role, I had a monthly sales target to meet. I achieved this by setting daily goals, keeping track of my interactions, and refining my approach based on feedback. I prioritized follow-ups with interested customers and utilized techniques like personalized emails to enhance engagement.

Travel + Leisure Co. is committed to creating memorable vacation experiences for its customers. The mission to 'put the world on vacation' resonates with my love for travel and my desire to help others enjoy their journeys. I appreciate the focus on innovation and customer satisfaction inherent in all that the company stands for.

If a customer expresses disinterest, I would remain friendly and respectful, acknowledging their feelings. I’d ask if they have any questions or concerns and share quick insights into what makes the presentation valuable. If they’re still not interested, I’d thank them for their time and offer to provide any additional information in the future.

I make it a priority to engage with online resources, attend industry webinars, and participate in relevant training sessions provided by Travel + Leisure Co. I also keep an eye on competitor activities and customer feedback, as this allows me to adapt my approach and conversations appropriately.

Communication skills are crucial for a Brand Ambassador because they directly influence how effectively we present our vacation ownership offerings. Clear, concise communication builds trust and rapport with potential customers, making it easier to convey the value of joining our vacation club.

I’m motivated by the impact I can have on people’s lives through travel experiences. Selling vacations is not just about closing deals; it’s about sharing joy and anticipation. The opportunity to inspire others and foster positive memories is what drives me in this role.

I handle stress by maintaining an organized approach to my daily tasks and setting realistic performance goals. When facing pressure, I focus on staying positive, relying on my team for support, and remembering that every interaction is an opportunity to learn and grow.

In my role as a Brand Ambassador, I hope to make meaningful connections with potential customers while promoting the incredible vacation experiences we offer. I aim to not only reach quarterly targets but also contribute to fostering a collaborative and supportive team culture at Travel + Leisure Co.