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HR Coordinator

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.

Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions.

The Role

The HR Coordinator/Generalist will play a crucial role in supporting our People Operations and Talent teams by handling core HR functions, streamlining administrative processes, and ensuring smooth payroll and onboarding operations. This role will improve hiring efficiency, enhance the employee experience, and free up senior HR and talent leaders to focus on strategic initiatives.

Key Responsibilities:

Payroll & Compensation Support

  • Run bi-weekly payroll, salaried payroll, bonus payroll, and termination payroll, with Accounting as a backup when out of office

  • Ensure timecards and PTO requests are approved before payroll processing, including nuanced cases like parental leave or one-off corrections

  • Manage bonus payouts, working with managers to track monthly, quarterly, and annual bonus payments using our master compensation spreadsheet

  • Coordinate with Accounting before each payroll run to verify available funds

  • Instruct Accounting to wire funds, a current requirement with Gusto (subject to change with a new HRIS system)

Recruiting Support

  • Assist with candidate sourcing, employer branding, and creating recruitment marketing content, including LinkedIn posts and outreach templates

  • Streamline onboarding workflows, including paperwork, IT setup, and new hire support

HR Administration

  • Oversee HR systems and data entry, ensuring accurate employee records

  • Respond to employee inquiries related to benefits, payroll, and company policies

  • Assist with compliance and labor law tasks, such as audits, document collection, and policy adherence

People Operations Support

  • Assist with employee engagement initiatives, including surveys, recognition programs, and event coordination

  • Maintain and update employee policies, handbooks, and HR documentation

  • Collaborate with leadership on culture-building initiatives

Who You Are

  • Highly organized, detail-oriented, and able to juggle multiple priorities

  • A strong communicator who interacts professionally with employees, candidates, and leadership

  • A proactive problem solver who seeks opportunities to improve HR and payroll processes

  • Adaptable and resourceful, thriving in a fast-paced, high-growth environment

  • Comfortable with numbers, spreadsheets, and payroll-related financial coordination

Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Washington.

Total Rewards

At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work.

Our benefits and perks are always evolving, but here’s what we offer right now:

  • Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.

  • Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.

  • Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.

  • Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.

  • Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.

  • Training & Licensing Support: We invest in your professional growth with resources for training and licensing.

  • Paid Time Off: We offer generous PTO—and we encourage you to use it!

  • Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.

  • Parental Leave: We provide paid parental leave to support you and your growing family.

  • No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.

  • Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.

  • Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.

Beyond the tangible benefits:

  • Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day.

  • Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact.

  • Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution.

  • Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging.

  • Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work.

  • Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed.

  • Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today.

Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About HR Coordinator, Zippy

Are you passionate about human resources and looking to make a positive impact in a vibrant company? Zippy is searching for an HR Coordinator to join our dynamic team in Dallas, TX. Founded to simplify the process of obtaining loans for manufactured homes, we pride ourselves on offering a seamless digital experience for our customers. In this role, you'll play a pivotal part in supporting our People Operations and Talent teams by managing core HR functions, improving our hiring processes, and enhancing the overall employee experience. As the HR Coordinator, you'll handle payroll, assist with recruiting by creating engaging employer branding content, and ensure that our HR systems are up-to-date and efficient. Your proactive approach will be critical in driving the team forward, making processes smoother and more efficient. Additionally, you'll help foster a healthy workplace culture by engaging with employees and supporting various people operations initiatives. We’re not just about numbers and payroll; we're about building a team passionate about improving financial outcomes for our clients and tackling the affordable housing crisis through innovation. If you're detail-oriented, able to juggle multiple tasks, and thrive in a fast-paced environment, Zippy might just be the perfect place for you. Join us as we work towards making happiness accessible through home ownership, and help us continue to grow our amazing team!

Frequently Asked Questions (FAQs) for HR Coordinator Role at Zippy
What are the core responsibilities of the HR Coordinator at Zippy?

The HR Coordinator at Zippy is responsible for various key tasks that include payroll support, assisting with recruitment and onboarding, administering HR systems, and enhancing employee engagement. This role will streamline processes and ensure accurate record-keeping, which is vital for supporting our People Operations and Talent teams.

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What qualifications are required for the HR Coordinator position at Zippy?

To succeed as an HR Coordinator at Zippy, candidates should be highly organized and detail-oriented, possess strong communication skills, and have a proactive approach to problem-solving. Familiarity with payroll processes and HR administration is preferred, along with the ability to thrive in a fast-paced environment. Previous HR experience is a plus!

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How does the HR Coordinator role improve employee experience at Zippy?

The HR Coordinator plays a significant role in enhancing employee experience at Zippy by ensuring efficient onboarding processes, responding to inquiries about benefits and payroll, and contributing to employee engagement initiatives. This focused attention helps create a supportive workplace culture that contributes to overall satisfaction.

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What opportunities for professional growth exist for the HR Coordinator at Zippy?

At Zippy, HR Coordinators have access to professional development resources, training, and licensing support to elevate their skills. The company champions a culture that promotes from within, ensuring ample opportunities for career advancement as we grow and expand in the industry.

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What benefits does Zippy offer to HR Coordinators?

Zippy offers competitive compensation, equity in the company, comprehensive health coverage, flexible spending accounts, generous paid time off, and various wellbeing programs. Additionally, employees can enjoy a remote-first work environment and a vibrant community that fosters collaboration and growth.

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Common Interview Questions for HR Coordinator
Can you describe your experience with payroll processing in previous HR roles?

When answering this question, emphasize your familiarity with payroll systems, the frequency of payroll runs you’ve managed, and any specific software you have experience with, such as Gusto. Highlight your attention to detail, how you handle corrections, and any collaborations you've had with accounting teams to ensure accuracy.

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How do you prioritize tasks when supporting multiple HR functions?

Discuss your organizational skills and any tools or methods you use to manage your time effectively. Consider mentioning the importance of assessing urgency and impact, as well as how you continuously communicate with your team to stay aligned with priorities.

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What strategies do you use to improve employee engagement within a company?

Share specific initiatives you have implemented in the past or propose ideas that could work at Zippy. Discuss ways to gather employee feedback, recognize achievements, and create opportunities for team bonding or professional development.

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How do you ensure data accuracy in HR systems?

Emphasize the importance of regular audits and checks to verify data integrity. You may talk about previous experiences implementing processes for data entry verification and how you respond to discrepancies when they occur.

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Can you give an example of how you've streamlined an HR process?

Provide a specific instance where you've identified inefficiencies and implemented changes that benefited the team. Focus on the steps taken, collaborative efforts to gain buy-in, and the positive outcomes resulting from these improvements.

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What do you believe is the biggest challenge facing HR professionals today?

Discuss contemporary challenges, such as remote work dynamics, diversity and inclusion, or adapting to technology changes. Share your perspective on how HR can evolve to meet these challenges while supporting employees effectively.

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How do you handle confidential employee information?

Emphasize the importance of confidentiality in HR roles, discussing how you ensure compliance with privacy laws and company policies. Include details on secure data storage practices and your approach to discussing sensitive information with discretion.

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What role does compliance play in HR operations?

Explain compliance's critical role in HR, touching on legal obligations, audits, and policy adherence. Highlight your familiarity with labor laws and how you ensure that the organization abides by relevant regulations at all times.

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Why do you want to work as an HR Coordinator at Zippy?

This is an opportunity to express your enthusiasm for Zippy’s mission and values. Discuss how your values align with Zippy's goals of improving financial outcomes for clients and fostering a supportive workplace culture. Share your passion for HR and what excites you about contributing to the team.

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How would you approach identifying and solving employee disputes or grievances?

Outline your approach to conflict resolution, emphasizing active listening and understanding different perspectives. Describe how you would gather all relevant information before proposing solutions and the importance of following up to ensure resolution satisfaction.

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