Senior Manager, Global Contracts

As a Senior Manager, Global Contracts at Zscaler, your responsibilities will include overseeing the entire contract lifecycle—drafting, negotiating, executing, and ensuring compliance with legal requirements. You'll lead strategic vendor relations and be the go-to person for cross-functional collaboration, addressing team needs while managing risks.

The ideal candidate for the Senior Manager, Global Contracts position at Zscaler should have over 10 years of experience in procurement contract management, preferably in the tech or cybersecurity sectors. Proficiency in contract management software and strong knowledge of procurement best practices and legal requirements are essential.

The Senior Manager, Global Contracts plays a crucial role at Zscaler by ensuring our contracts align with our mission of making the cloud secure for enterprises. By fostering strategic vendor relationships and optimizing contract management processes, you support our growth and customer satisfaction.

In the Senior Manager, Global Contracts role at Zscaler, you will report directly to the Director of Global Contracts. You'll oversee a team, mentor junior staff, and collaborate with various departments, contributing your expertise to foster a strong and cohesive team dynamic.

Zscaler offers a comprehensive benefits package for the Senior Manager, Global Contracts position, including various health plans, retirement options, parental leave, educational reimbursement, and much more to support employees throughout their life stages.

When answering this question, provide examples of contracts you’ve successfully negotiated, emphasizing the strategies you used to reach mutually beneficial terms. Highlight your understanding of the legal implications and how you ensure compliance with company policies.

Share specific instances where you've dealt with contract disputes. Discuss your approach to communication and problem-solving, illustrating how you maintained professionalism and focused on finding a resolution that aligns with organizational goals.

Discuss the tools and methodologies you use for process optimization. Share examples of how you've implemented changes that led to increased efficiency and improved reporting metrics, reflecting your commitment to continuous improvement.

Explain your approach to collaboration by mentioning how you engage different departments early in the process. Describe the techniques you use to facilitate discussions and address concerns, ensuring all parties are on the same page.

Select a contract that posed significant challenges, explaining your role in navigating complexities. Focus on your analytical and negotiation skills, showcasing how you overcame these challenges to achieve a successful outcome.

Mention specific contract management software that you've used effectively, discussing how these tools enhance collaboration, tracking, and compliance. Providing details on your hands-on experience with these tools adds credibility to your answer.

Talk about your commitment to continuous learning, including attending workshops, webinars, and reading industry publications. Explain how you apply this knowledge to your contract management practices to ensure compliance and best practices.

Discuss your mentorship style and provide an example of how you’ve structured training sessions previously. Highlight your belief in fostering a supportive environment that encourages learning, questions, and growth to build a solid team.

Enumerate specific KPIs you track, such as turnaround time for contracts, compliance rates, and vendor performance metrics. Explain how these indicators help you assess the effectiveness of current processes and identify areas for improvement.

Reflect on Zscaler's mission and values, expressing your alignment with their goals and culture. Share what excites you about contributing to a company recognized for its innovation and leadership in cloud security, showcasing your passion for the role.