Account Executive, Georgia

As an Account Executive at 10x Genomics, you will drive the success of our Chromium and Visium franchises, focusing on key accounts in Georgia. Your responsibilities will include strategic account planning, customer consultation, and sales management, ensuring that customer needs are met and satisfaction is maintained throughout the sales process. You'll build relationships with thought leaders, manage territory strategies effectively, and stay informed on relevant market trends.

To be a successful Account Executive at 10x Genomics, candidates should have a Bachelor’s degree in a relevant field such as Biology or Biochemistry, alongside 6-8 years of sales experience in the life sciences sector. A profound knowledge of single cell and spatial biology tools is essential, as is the ability to establish long-term customer relationships and effectively navigate research institutions.

Customer relationship management is crucial for an Account Executive at 10x Genomics. Building trust with customers, understanding their unique research needs, and taking a consultative selling approach are fundamental to ensuring continued satisfaction and fostering new opportunities in the relationship. This will help ensure long-term success and maximum consumable utilization.

The ideal Account Executive will possess strong sales skills, including effective funnel management, prospecting abilities, and closing techniques. You will be responsible for accurately managing the sales process, including forecasting and providing insight into the sales pipeline using CRM tools. Being persuasive and adaptable in customer interactions is equally important for this role.

Yes, having experience in the biotechnology industry, particularly in sales involving capital and consumables, is highly preferred for the Account Executive role at 10x Genomics. This background equips candidates with the necessary market knowledge and customer insights needed to effectively help clients make informed decisions about technology solutions.

Highlight specific examples from your sales experience, focusing on relevant metrics and achievements, such as how you managed accounts and closed deals. Discuss your understanding of life sciences products and how you built relationships with key decision-makers, showcasing your market knowledge.

Discuss strategies you employ to build rapport with clients, such as active listening and openly addressing their needs. Providing customized solutions demonstrates your credibility and commitment to their success, which is crucial in a consultative role.

Explain your approach to developing a territory plan, including researching customer ecosystems, identifying high-value leads, and aligning your strategy with business goals. Share how you prioritize efforts based on potential impact and collaboration with internal teams.

Provide a specific scenario where you encountered obstacles, whether they were client-based or market-driven, and detail the steps you took to overcome those challenges. Highlight any adjustments made to your strategy that led to a successful outcome.

Mention any CRM systems or sales management tools you have effectively employed in your previous roles. Discuss how you utilized these tools for sales forecasting, pipeline management, and tracking customer interactions to drive results.

Convey your commitment to continuous learning by discussing the journals, webinars, and conferences you engage with. Highlight any memberships in relevant professional organizations, showcasing your dedication to staying informed about advancements in the life sciences sector.

Emphasize the importance of post-purchase support in maintaining customer relationships. Discuss how you ensure customer satisfaction, encourage ongoing product use, and identify new business opportunities through strategic follow-ups.

Describe a specific instance where you faced objections from a client. Explain the objection, how you listened to their concerns, and the solution or alternative you provided that resolved the issue and moved the sale forward.

Discuss how you work with various internal teams to ensure a seamless customer experience. Share examples of how collaboration has led to impactful results, such as addressing customer needs swiftly or enhancing the overall sales strategy.

Express your passion for biology and its potential to drive innovation in healthcare and research. Share how contributing to scientific advancements through your role motivates you to excel and achieve exceptional results in sales.