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Operations Manager

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RSC Operations Manager

About this role

The RSC Operations Manager oversees and directs the Retail Support Center operational departments and exempt staff to maximize safety, quality, productivity, and employee relations.

What You’ll Do

Oversee activities directly related to warehouse operations.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with senior leadership, staff members, and others within the organization as necessary.
Review financial statements and reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Determine staffing requirements, along with conducting and/or overseeing the interview process. Make hiring decisions and oversee training of new employees.
Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Plan and direct activities of others.
Create developmental opportunities for direct reports, as well as their subordinates.
Establish processes to ensure the highest quality and most efficient deliveries to Ace retailers.
Actively pursue succession planning for self and subordinates.

Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members.  This is our number one priority, and we will support programs and initiatives that focus on this commitment.  It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization.

What you need to succeed:

Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role.
Be an active participant in contributing to a successful safety culture in the facility.
Bachelor’s Degree or related field or equivalent professional experience.
Proven management experience in a distribution, logistics, or manufacturing environment.
Ability to analyze and logistically manage a distribution workforce, including both exempt and non-exempt employees, regarding safety, quality, and productivity. Profit and loss and financial analysis skills.

Compensation Details:

$86700 to 108500

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

Semi-Monthly Pay
Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents.
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 9.6% of total eligible compensation
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.
Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more.
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Identity theft protection

* Benefits are provided in compliance with applicable plans and policies.

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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

Average salary estimate

$97600 / YEARLY (est.)

min

max

$86700K

$108500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Manager, Ace Hardware

Join Ace Hardware as an Operations Manager in Plant City, FL, where your leadership will be instrumental in creating a safe, productive warehouse environment for our Retail Support Center. In this role, you’ll oversee various operational departments, directing exempt staff to maximize safety, quality, and employee relations. You’ll establish policies and procedures, working closely with senior leadership to ensure our operational goals are met. If you’re passionate about logistics, you’ll review performance data and financial reports, always on the lookout for areas needing improvement and cost reduction. You’ll also play a critical role in recruitment, making hiring decisions, and providing comprehensive training to new employees. Your knowledge in managing both exempt and non-exempt personnel with an emphasis on productivity will shine as you guide your team toward success. Ace values personal development, and you’ll create opportunities for your direct reports while promoting a strong safety culture across the facility. If you’ve got a management background in distribution or logistics and thrive in a collaborative environment, this role is perfect for you. At Ace Hardware, we cherish our values of Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork, which foster a corporate culture that truly stands out. Your journey with us is more than just a job; it’s an opportunity to make meaningful contributions that help local businesses thrive. So come aboard and let’s move forward together in a role that makes a significant difference!

Frequently Asked Questions (FAQs) for Operations Manager Role at Ace Hardware

What responsibilities does an Operations Manager at Ace Hardware handle?

As an Operations Manager at Ace Hardware, your primary responsibilities include overseeing warehouse operations, developing departmental policies, and ensuring high safety and productivity standards. You'll also analyze financial performance data, conduct interviews for staffing, and provide guidance to your team to meet performance objectives.