AR Specialist (SAP REQUIRED)

As an AR Specialist at Addison Group, your primary responsibilities include accurately applying customer payments, conducting daily reconciliations of cash accounts, and addressing any inquiries related to accounts receivable and billing policies. You'll also be tasked with investigating discrepancies in payment applications and addressing issues with payment processing, making attention to detail and strong communication skills essential for success in this role.

To qualify for the AR Specialist position at Addison Group, candidates should have prior experience in cash applications or accounts receivable. Proficiency with SAP is mandatory, along with strong communication and interpersonal skills. A keen attention to detail and a customer service-oriented attitude are crucial for managing inquiries and resolving discrepancies efficiently.

Yes! As an AR Specialist at Addison Group, you'll enjoy a flexible work arrangement, with four days in the office and one day remote after training, plus the opportunity to work remotely on Fridays. This balance allows for a great work-life integration while still collaborating effectively within your team.

The AR Specialist position at Addison Group offers a competitive pay rate ranging from $22 to $23 per hour. Additionally, once the role transitions to permanent, there are eligibility opportunities for annual bonuses based on both company performance and individual contributions, making it a rewarding career path.

At Addison Group, the work environment for an AR Specialist is collaborative and fast-paced, perfect for individuals who thrive in dynamic settings. The team culture emphasizes communication, teamwork, and a customer-centric approach, ensuring that you have the support and resources needed to excel in your role.

When answering this question, outline your previous roles related to cash applications, specifying the volume of transactions you managed and any systems used, particularly SAP. Emphasize your attention to detail and ability to resolve discrepancies quickly, showcasing your problem-solving skills in the process.

To ensure accuracy, I maintain a meticulous approach by cross-referencing payment details with invoices. I also leverage technology, such as SAP tools, to streamline processes and minimize errors. Continuous monitoring and diligent reconciliation are key to my strategy in the accounts receivable process.

When handling discrepancies, I prioritize clarity and communication. First, I gather all relevant data to understand the issue thoroughly. Then, I reach out directly to customers or relevant parties for resolution. Keeping detailed documentation helps in tracking issues and making informed decisions moving forward.

I am drawn to Addison Group because of your strong reputation for fostering teamwork and providing growth opportunities. I admire the company culture that emphasizes a supportive work environment, and I believe my skills in accounts receivable and customer service would contribute positively to your team.

The most critical skill for an AR Specialist is attention to detail. Accurate payment applications can significantly impact cash flow and customer satisfaction. Additionally, strong communication skills are vital for addressing inquiries and resolving issues promptly, ensuring a seamless accounts receivable process.

I prioritize my workload by assessing urgency and importance, categorizing tasks based on deadlines and impact. I utilize organization tools and set reminders for follow-ups, ensuring that I stay on track while maintaining high-quality work across all customer accounts.

To maintain positive customer relationships, I focus on clear and timely communication, always keeping customers informed about their account status. I also strive to understand their needs and respond to inquiries promptly, as personalized service builds trust and loyalty.

I once faced a significant payment discrepancy that required thorough investigation. I collaborated with the customer to gather information, identified the root cause, and worked swiftly to correct the error. This not only rectified the situation but also strengthened our relationship with the customer.

I stay updated on best practices by engaging with industry resources such as webinars, online forums, and professional networks. I also proactively participate in training sessions offered by my employer, which helps me continuously improve my skills and implement effective strategies.

I am proficient in SAP, which I've used extensively for managing accounts receivable tasks. Additionally, I have experience with Excel for data analysis and reporting purposes. Using these tools allows me to streamline processes and enhance efficiency in handling accounts receivable responsibilities.