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SEASONAL - Casino Cage Cashier

The Casino Cage Cashier is responsible for counting, sorting and organizing all money, chips, vouchers and paperwork during assigned shifts. Ensuring that the highest guest service level is being met.

Position Responsibilities

  • Provide high quality services to guests of Ocean Resort Atlantic City
  • Performs, but not limited to, the following functions: check cashing, sell/redeem chips, process slot and table game jackpots processes tournament paperwork and balances cash drawers and banks on an assigned shift.
  • Receives and accounts for all funds turned into banks from all areas.
  • Retrieves bill validators from NRT area and appropriately stores all cassettes
  • Inserts and removes currency from counting machines; runs the machines
  • Straps initials and dates all money straps
  • Enters necessary information into the computer
  • Loads appropriate cassettes and bill validators into carts and pushes/pulls cart to the casino floor
  • Accounts for all keys issued
  • Pulls cassettes and bill validators, insuring each validator is accounted for.
  • Completes all paperwork accurately and in a timely manner.

Essential Functions

  • Exposure to casino related environmental factors including but not limited to second hand smoke, excessive noise and hectic environments.
  • Ability to work under pressure in a fast-paced environment with multiple priorities.
  • Must be able to work weekends, holidays and varied hours.
  • Must have manual dexterity to allow for inputting of data into computer software and be capable of viewing computer monitors for extended periods of time
  • Ability to effectively communicate in English (Read, Write, Speak & Understand)
  • High school diploma or equivalent required.
  • Must be able to lift up to 25lbs and stand/walk for entire shift
  • One year of cash handling experience is required.
  • Strong math skills required.
  • Some banking or accounting experience is preferred.
  • Free meal on shift
  • Training & Development
What You Should Know About SEASONAL - Casino Cage Cashier, Ocean Casino Resort

Are you looking to join an exciting team in a dynamic environment? The Seasonal Casino Cage Cashier position at Ocean Resort Atlantic City is just the opportunity for you! In this role, you’ll be at the heart of the action, ensuring that all money, chips, vouchers, and paperwork are counted, sorted, and organized during your shift. We pride ourselves on offering exceptional guest service, and as a Casino Cage Cashier, you will play a crucial role in maintaining that standard. Your responsibilities will include cashing checks, selling and redeeming chips, processing jackpots from slots and table games, and completing various transaction paperwork with accuracy and timeliness. With a focus on detail, you’ll account for all funds and perform necessary transactions, always with a smile on your face and a commitment to excellent service. While you may encounter the lively bustle of the casino, there’s a strong sense of teamwork and camaraderie that makes every shift enjoyable. If you have a high school diploma, cash handling experience, and strong math skills, we want to hear from you! Plus, enjoy a free meal during your shifts. If you're ready to dive into the vibrant world of our casino and make a difference, apply now and join the Ocean Resort Atlantic City family!

Frequently Asked Questions (FAQs) for SEASONAL - Casino Cage Cashier Role at Ocean Casino Resort
What are the main responsibilities of a Seasonal Casino Cage Cashier at Ocean Resort Atlantic City?

As a Seasonal Casino Cage Cashier at Ocean Resort Atlantic City, your main responsibilities include counting, sorting, and organizing cash, chips, and vouchers during assigned shifts. You'll provide top-notch guest service, cash checks, sell and redeem chips, process jackpots, complete paperwork accurately, and account for funds turned into banks. You’ll also handle bill validators and ensure every transaction is done with precision.

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What qualifications are needed to become a Seasonal Casino Cage Cashier at Ocean Resort Atlantic City?

To qualify for the Seasonal Casino Cage Cashier role at Ocean Resort Atlantic City, you need a high school diploma or equivalent and at least one year of cash handling experience. Strong math skills are essential for this position, and preferred qualifications include banking or accounting experience. Additionally, good communication skills in English are a must.

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What skills are essential for a Seasonal Casino Cage Cashier at Ocean Resort Atlantic City?

Essential skills for a Seasonal Casino Cage Cashier at Ocean Resort Atlantic City include strong mathematical abilities, attention to detail, and effective communication skills in English. The role demands manual dexterity for data entry, the ability to handle pressure in a fast-paced environment, and the capability to stand and walk for extended periods.

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What is the work environment like for a Seasonal Casino Cage Cashier at Ocean Resort Atlantic City?

The work environment for a Seasonal Casino Cage Cashier at Ocean Resort Atlantic City is lively and dynamic. You'll be exposed to the vibrant atmosphere of the casino, which may include second-hand smoke and loud noises. However, the high-energy environment is complemented by a supportive team and the opportunity for personal interaction with guests, making each shift exciting.

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Are there growth opportunities for Seasonal Casino Cage Cashiers at Ocean Resort Atlantic City?

Yes, there are great growth opportunities for Seasonal Casino Cage Cashiers at Ocean Resort Atlantic City. This position allows you to gain valuable experience in cash handling and guest service, which can pave the way for advancement within the casino industry's various financial departments. Continuous training and development can also help you reach new career heights.

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Common Interview Questions for SEASONAL - Casino Cage Cashier
How do you ensure accuracy when handling cash as a Seasonal Casino Cage Cashier?

To ensure accuracy when handling cash as a Seasonal Casino Cage Cashier, I regularly double-check all transactions and maintain a detailed account of all funds processed. I also utilize cash counting machines effectively and keep to a consistent process for entering information into the system. My strong math skills help me quickly spot any discrepancies.

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Can you describe a time when you provided excellent customer service in a cash handling role?

In a previous cash handling role, a customer was frustrated about a transaction issue. I listened attentively, empathized with their situation, and promptly resolved their concern with a smile. By taking the extra step to ensure their satisfaction, I learned that good customer service can significantly enhance the overall casino experience.

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How would you handle a situation where a guest becomes unruly at your counter?

If a guest becomes unruly, I would remain calm and professional, speaking in a soft tone to defuse the situation. My approach would involve listening to their concerns while ensuring the safety and comfort of other guests. If required, I'd seek assistance from security or managerial staff to handle the situation appropriately.

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What methods do you use to manage stress in a fast-paced casino environment?

I manage stress in a fast-paced casino environment by staying organized and maintaining a clear focus on my tasks. I take deep breaths during busy periods and prioritize my to-do list to prevent feeling overwhelmed. Additionally, I believe in providing a friendly atmosphere to teammates, which fosters a supportive work culture.

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What do you think is the most important quality for a Casino Cage Cashier?

The most important quality for a Casino Cage Cashier is attention to detail. Given the nature of cash handling and transaction accuracy, being meticulous ensures that funds and paperwork are managed correctly. Additionally, providing excellent customer service drives guest satisfaction, which is equally important in this role.

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Describe your experience with cash handling and how it relates to the Cage Cashier position.

I have over a year of experience with cash handling in a retail environment where I managed daily transactions, processed returns, and balanced drawers. This experience has equipped me with strong mathematical skills and a keen ability to maintain accuracy, essential for the Casino Cage Cashier role at Ocean Resort Atlantic City.

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How do you prioritize tasks during busy shifts?

I prioritize tasks during busy shifts by assessing the urgency of each situation. I address guests' immediate needs first, such as cashing checks or resolving discrepancies, while planning upcoming transactions like chip sales. Keeping a steady pace ensures I'm responsive to the dynamic casino environment.

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What safety protocols do you follow when handling cash and chips?

When handling cash and chips, I strictly adhere to casino safety protocols, such as not leaving money unattended and using secure storage systems for all funds. I also regularly verify my cash drawer against logs to maintain precise accountability, providing a secure environment for myself and our guests.

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What do you enjoy most about working in a casino environment?

What I enjoy most about working in a casino environment is the vibrant atmosphere and the chance to interact with diverse guests. Every shift offers unique challenges and experiences, which keeps the work engaging and rewarding. Being part of a team dedicated to providing exceptional service adds to the enjoyment.

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Why do you want to work for Ocean Resort Atlantic City as a Seasonal Casino Cage Cashier?

I want to work for Ocean Resort Atlantic City as a Seasonal Casino Cage Cashier because of the casino's strong reputation for excellent guest service and teamwork. I'm drawn to the lively environment and how it enhances the experience for guests. I aspire to contribute my skills and learn from industry professionals at Ocean Resort.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 19, 2025

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