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Billing Administrator, Accounts Receivable

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

WHAT'S THE JOB?

Reporting to the Accounts Receivable Manager, the Billing Administrator is responsible for accurate and timely preparation and processing of customer invoices.  The Administrator is responsible for maintaining internal customer relationships and utilizing these relationships for recommending process improvements in day-to-day responsibilities.

The Billing Administrator performs some or all the following duties:

  • Ensure the daily AR billing duties are executed efficiently.
  • Collect and enter data, ensuring information is accurately entered and complete.
  • Create timely and accurate invoices for all work performed by Dexterra.
  • Prompt follow-up on any missing or incomplete information from operations or customers to ensure billing can be completed.
  • Ensure complete and accurate back-up is attached as required by the Customer’s contract.
  • Submit invoices per customer requirements.
  • Communicate any issues and processing recommendations to Manager.
  • Sustain a high level of customer focus.
  • Maintain accurate documentation to support billing and manage filing systems.
  • Other accounting or administrative duties as required.

Qualifications

WHO ARE WE LOOKING FOR?

  • 2+ years’ experience in a billing or administrative function.
  • Background in Accounting or Finance.
  • Experience working in NetSuite, or other similar programs preferred.
  • Experience with invoice submission programs such as Open Invoice, Cortex, Ariba is an Asset.
  • Fluency in French is an Asset.
  • Strong interpersonal skills and the ability to build relationships with others, whether internally with sales and operations or with external customers.
  • Proficiency in written and verbal business communication with customers and internal clients.
  • Capable of identifying and implementing process improvements affecting day-to-day business challenges.
  • Must be well organized and be highly detail oriented.
  • Self-motivated with the ability to work under minimal supervision.
  • Displays ethics and integrity in their work; accountable and dependable.
  • Well-developed organizational, time-management and decision-making skills.
  • Able to effectively manage fluctuating workloads and set priorities to meet deadlines.
  • Demonstrated ability to work effectively in a fast-paced, dynamic team environment.

Additional Information

WHAT’S IN IT FOR YOU?

  • Remote working arrangment!
  • Be part of an industry that's more important than ever!
  • Employee Referral Program!
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
 

#IND3

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CEO of Dexterra
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Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

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What You Should Know About Billing Administrator, Accounts Receivable, Dexterra

If you're looking for a rewarding opportunity as a Billing Administrator with Dexterra Group, you've come to the right place! Located in vibrant Mississauga, ON, Dexterra Group is a well-established company that has been making a difference for over 75 years in the built environments sector across North America. As a Billing Administrator, you'll play a pivotal role in supporting our Accounts Receivable Manager by ensuring that all customer invoices are prepared and processed accurately and on time. Your daily tasks will involve collecting and entering data, creating invoices for the fantastic services we provide, and maintaining excellent communication with both our internal teams and customers. It’s all about building those relationships and recommending process improvements, because here at Dexterra, we believe in a collaborative environment. You'll also need to ensure that all the necessary information is complete and follow up promptly if anything is missing. Your attention to detail will be key in supporting our team's high customer focus and maintaining accurate documentation. We’re looking for someone with at least 2 years of experience, a background in Accounting or Finance, and proficiency in programs like NetSuite or other invoicing software. Since we're a diverse team, fluency in French is definitely a plus! At Dexterra Group, we’re not just offering a job; we're giving you the chance to grow your career while enjoying a supportive workplace culture. Come be a part of something meaningful with us!

Frequently Asked Questions (FAQs) for Billing Administrator, Accounts Receivable Role at Dexterra
What are the main responsibilities of a Billing Administrator at Dexterra Group?

As a Billing Administrator at Dexterra Group, your primary responsibilities will include preparing and processing customer invoices accurately and on time. You'll also collect and enter data diligently, ensuring that all the information is up-to-date and complete, while maintaining strong internal and external customer relationships and suggesting process improvements.

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What qualifications do I need to apply for the Billing Administrator position at Dexterra Group?

To qualify for the Billing Administrator role at Dexterra Group, you should have a minimum of 2 years of experience in a billing or administrative role. A background in Accounting or Finance is preferred, along with familiarity with software such as NetSuite. Experience with invoice submission programs like Open Invoice or Ariba is also a great asset.

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Do I need to be fluent in French to work as a Billing Administrator at Dexterra Group?

While fluency in French is considered an asset for the Billing Administrator position at Dexterra Group, it is not a strict requirement. However, being bilingual can enhance communication with our diverse client base and potentially open up more opportunities within the company.

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What kind of work environment can I expect as a Billing Administrator at Dexterra Group?

At Dexterra Group, the work environment is dynamic and collaborative. You’ll work alongside dedicated professionals who value stability, diversity, and inclusion. With a focus on employee recognition and work-life balance, we encourage our team members to bring their best selves to work every day.

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What opportunities for career advancement are available for Billing Administrators at Dexterra Group?

Dexterra Group is dedicated to the growth of our employees. As a Billing Administrator, you’ll have clear pathways for career advancement within the company, including opportunities for training and development that can help you move into more senior finance or administrative roles.

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Common Interview Questions for Billing Administrator, Accounts Receivable
What experience do you have in billing and accounts receivable?

When answering this question, be specific about your previous roles, the software you used, and the types of invoices you managed. Highlight any process improvements you've implemented and how they positively affected your team's efficiency.

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Can you describe a time when you had to handle a difficult customer or team member issue regarding billing?

In your answer, focus on your conflict resolution skills. Share a specific example, explain the situation, your approach to resolving it, and the outcome. Emphasize the importance of communication and relationship-building in your role as a Billing Administrator.

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What tools and software are you familiar with that are relevant to billing administration?

You should discuss your experience with software systems, particularly NetSuite or other billing software like Open Invoice. Describe how you’ve used these tools in your previous positions, especially regarding data entry and invoice preparation.

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How do you prioritize your workload when you have many invoices due?

Explain your time management strategies. Discuss how you assess the urgency of tasks, set priorities, and possibly delegate when necessary to meet deadlines efficiently. Provide an example of a time when this approach worked well for you.

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What steps do you take to ensure the accuracy of your invoices?

Talk about your attention to detail and systematic approach to checking data before finalizing invoices. Detail your checking process and how you follow up with relevant parties to obtain any missing information.

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How do you handle missing information or discrepancies in billing?

Share your problem-solving skills by discussing your method for investigating discrepancies. Describe how you communicate with other departments and customers to gather necessary information promptly.

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How comfortable are you with learning new billing systems or software?

Express your enthusiasm for technology and previous experiences where you quickly adapted to new software or processes. Highlight any training you’ve undergone and how it helped you in your roles.

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Can you give an example of a process improvement you proposed and implemented?

Use this opportunity to highlight your initiative. Provide a specific example detailing the problem you identified, the solution you proposed, and the impact it had on your team or organization’s efficiency.

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What do you understand about Dexterra Group’s values and mission?

Research Dexterra Group’s values and mission before your interview. Share your understanding of their commitment to stability, diversity, and community engagement. Discuss how these align with your personal values and why you want to be part of their team.

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Why do you want to work for Dexterra Group as a Billing Administrator?

Discuss your eagerness to contribute to a reputable company like Dexterra Group. Highlight your interest in the industry, the opportunity for growth, and your alignment with the company’s commitment to service and community.

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Full-time, remote
DATE POSTED
March 20, 2025

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