Partner Success Executive - job 2 of 5

As a Partner Success Executive at Alarm.com, you will manage relationships with regional partners, educate them on Alarm.com’s innovative products, and influence their sales activities. Collaborating with the Account Executive and sales operations team, you will identify target dealers, participate in industry events, and interface with multiple departments to ensure our partners’ success.

To qualify for the Partner Success Executive position at Alarm.com, you need at least a bachelor’s degree and preferably one year of experience in sales. Familiarity with sales automation tools like Salesforce.com is advantageous, along with strong communication skills and a comfort level with public speaking.

The Partner Success Executive role at Alarm.com is crucial for driving revenue by managing and nurturing relationships with partners. By educating partners about our products and fostering collaboration, you directly contribute to Alarm.com’s financial success and overall growth in the competitive smart security market.

Alarm.com prides itself on a vibrant company culture that promotes collaboration, innovation, and fun! As a Partner Success Executive, you’ll work alongside high-achieving colleagues in a dynamic environment that values teamwork, celebrates achievements, and hosts engaging corporate events.

The Partner Success Executive role at Alarm.com provides ample opportunities for personal and professional growth. You’ll gain hands-on experience with cutting-edge technologies and exposure to various aspects of the business, all while working directly with executives and being empowered to make impactful decisions early in your career.

Highlight relevant sales experiences, including specific achievements, strategies you used, and how they relate to managing partner relationships. Show your understanding of Alarm.com's products and demonstrate how your skills can help in influencing sales and enhancing partner success.

Discuss techniques such as creating to-do lists, setting clear goals for each partner, and using CRM tools to track interactions. Emphasize your ability to communicate effectively with partners and how you adapt to their unique needs.

Share a specific scenario where you identified the client's concerns, took proactive steps to address them, and maintained a positive outcome. Illustrate your problem-solving skills and ability to maintain strong relationships even in challenging situations.

Discuss a plan that includes creating engaging presentations, hosting informative webinars, and one-on-one sessions to ensure partners understand how to effectively use Alarm.com products to drive their sales.

Talk about your commitment to continuous learning through resources such as industry publications, webinars, networking with peers, and attending industry events or conferences that keep you informed about the latest trends and technologies.

Provide a detailed example of a teamwork scenario where you played a crucial role. Focus on how you contributed, communicated, and listened to others to reach a common objective, aligning with the collaborative culture at Alarm.com.

Discuss key qualities such as strong communication skills, empathy, adaptability, and a results-driven mindset. Connect these traits to the responsibilities of the Partner Success Executive role at Alarm.com and how they contribute to partner relationships.

Outline your strategy involving research on potential partners, initial outreach, and building rapport through meetings. Mention how you would align Alarm.com offerings with their business needs to create mutually beneficial partnerships.

Share personal motivations such as the excitement of closing deals, the thrill of problem-solving for clients, or the satisfaction of contributing to team success. Emphasize how these motivations align with the Partner Success Executive role at Alarm.com.

Discuss your goals for those first 90 days, such as building relationships with partners, learning about their needs, and fostering collaboration internally to ensure partners have the resources they need for success with Alarm.com products.