Client Billing Manager (non-medical)

The primary responsibilities of a Client Billing Manager at Almstead Tree and Shrub Care include compiling, computing, and preparing billing information for project purposes, ensuring the accuracy of invoices, and resolving any discrepancies in accounting records. You'll also engage in bookkeeping tasks, track employee hours, and collaborate with Sales Arborists on account collections, making this role comprehensive in terms of financial management within the company.

To be a successful Client Billing Manager at Almstead Tree and Shrub Care, candidates should have at least 4+ years of experience in high-volume billing, ideally in the service industry. An associate's degree is desired, along with strong organizational skills, proficiency in Microsoft Office and QuickBooks, and the ability to work in a fast-paced environment. A keen eye for detail and integrity are crucial for this role.

Almstead Tree and Shrub Care is committed to the professional growth of its employees, especially for the Client Billing Manager position. While prior experience in similar software is beneficial, the company provides comprehensive training on their specific accounting programs, ensuring that you’re fully equipped to excel in your role from the start.

As a Client Billing Manager at Almstead Tree and Shrub Care, you’ll enjoy a competitive compensation package ranging from $60,000 to $75,000 annually. Additional benefits include medical and dental health plans with employer contributions, a 401K retirement savings plan, paid time off, and much more, all contributing to a supportive work environment.

The company culture at Almstead Tree and Shrub Care is inclusive and collaborative. As a Client Billing Manager, you'll work closely with various departments, management, and staff, fostering a team-oriented environment that values communication and mutual support. This makes it a great place for growth and camaraderie as you contribute to the mission of providing environmentally conscious services.

In answering this question, focus on specific experiences you’ve had managing billing for a large number of clients or transactions. Quantify your experience where possible, such as mentioning the volumes you handled and any billing systems you used.

Discuss the steps you take to double-check your work, such as reviewing documents before finalizing invoices or using checklists. Mention any tools or software you utilize that help reduce errors.

Share a specific example where you identified and corrected a billing mistake. Explain the steps you took to resolve the issue and how you communicated with the involved parties to ensure transparency.

Be prepared to discuss the software and tools you've worked with in your previous roles. Mention any experience with QuickBooks or similar software, highlighting how you’ve leveraged these systems to improve efficiency in tracking finances.

Provide strategies that you use for managing time effectively, such as creating daily task lists, using prioritization techniques like the Eisenhower Box, or employing digital tools that help keep you organized.

Discuss your ability to explain complex billing processes in simple terms and providing transparent communication. Share examples of how you’ve bridged the gap between financial data and operational staff who may not have a finance background.

Provide an example of a collaborative project, focusing on your role and the outcome. Highlight the communication strategies you used and how working together solved billing challenges or improved processes.

Discuss your techniques for working effectively under pressure, such as staying focused, delegating tasks where appropriate, and maintaining a positive attitude even when facing challenges.

Share your thoughts on the essential qualities required for the role, such as attention to detail, integrity, and the ability to communicate clearly. Emphasize your commitment to delivering accurate and timely billing.

Tailor your answer to reflect your passion for contributing to an environmentally conscious company and your desire to be part of a team that values teamwork and integrity, linking it to your profession and values.