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HR Manager-Bilingual in Chinese

Company Description

America Chung Nam is the world leader in paper recycling. Since 2001, ACN has been the Top US Exporter by volume, and we are an innovative company with a culture based on long-term relationships. During the last 26 years, ACN has grown into a billion-dollar company and global leader in providing an integrated supply chain for recyclables from around the world. ACN maintains a nurturing and creative corporate environment for our most valued assets — our employees. America Chung Nam promotes socially conscious values, such as giving back to our communities, both globally and domestically, and the protection of our planet’s natural resources.

 

Job Description

 

  • Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
  • Prepares employees for assignments by establishing and conducting orientation and training programs.
  • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
  • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Contributes to team effort by accomplishing related results as needed.
  • Plan the Company Outing and Annual Party
  • Prepares budget of human resources and administration operations
  • Support with special projects as needed

 

Qualifications

 

  • Bachelor’s degree in Human Resources or related field; or HR certification from an accredited program/college
  • Fluent Chinese Mandarin required.
  • 5+ years of experience of full life-cycle recruiting. Experience recruiting for high level and/or technical positions preferred.
  • To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
  • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
  • Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
  • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
  • Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
  • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
  • Knowledge of federal and California employment laws, EEO regulations, and standard HR practices and procedures
  • A high level of confidentiality in handling employee information
  • Proven ability to handle multiple projects and meet deadlines, manage priorities and workflow
  • Ability to work independently and as a creative member of various teams
  • Proficient on MS Office, including Excel/Word; experience with ATS
  • Strong interpersonal skills and the ability to deal effectively with a diversity of individuals at all organizational levels and exercise good judgment
  • Present a responsive and polished professional manner
  • Experience maintaining an accurate database of potential candidate resumes versus hiring needs
  • Honest, dependable, hard-working, detail-oriented, and proactive thinker with a friendly/ positive attitude
  • Relentless with follow-up skills
  • Work well in team environment while being held independently accountable

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Manager-Bilingual in Chinese, America Chung Nam

Join the incredible team at America Chung Nam as an HR Manager-Bilingual in Chinese, where your expertise will help shape a thriving workforce at the world leader in paper recycling! Located in the vibrant City of Industry, CA, this role is all about maintaining and enhancing our organizational human resources. You’ll be diving into employee relations, developing policies, and planning training programs that encourage team spirit and growth. We’re looking for someone who can navigate the full life-cycle of recruiting, from drafting job descriptions to interviewing exceptional candidates. Refreshing our pay structures and managing benefits programs will also be on your plate, ensuring our employees are well taken care of. You won’t be working alone—collaborating with managers to coach and resolve employee issues is a key part of the job. We value your professional growth as much as our business success, so attending workshops and gaining further knowledge is highly encouraged! If you’ve got a Bachelor’s degree in HR or a related field, along with 5+ years of experience and fluency in Mandarin, we’d love for you to bring your problem-solving skills and a positive attitude to America Chung Nam. You’ll be part of a nurturing and creative environment where your input is valued, and you can truly make a difference. Let’s drive our mission forward together while enjoying a friendly workplace culture that gives back to our communities and protects our planet’s resources!

Frequently Asked Questions (FAQs) for HR Manager-Bilingual in Chinese Role at America Chung Nam
What are the main responsibilities of an HR Manager-Bilingual in Chinese at America Chung Nam?

As the HR Manager-Bilingual in Chinese at America Chung Nam, your primary responsibilities will include planning and implementing HR policies, managing the recruitment process, conducting employee training programs, and overseeing staff benefits and payroll. These tasks are essential for maintaining a supportive workplace environment and ensuring the satisfaction and productivity of our employees.

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What qualifications are needed for the HR Manager-Bilingual in Chinese position at America Chung Nam?

To qualify for the HR Manager-Bilingual in Chinese position at America Chung Nam, candidates should possess a Bachelor’s degree in Human Resources or a related field, along with HR certification. Additionally, fluency in Mandarin is required, along with at least 5 years of experience in full life-cycle recruiting, especially for high-level and technical positions.

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How does the role of HR Manager-Bilingual in Chinese contribute to the culture at America Chung Nam?

The HR Manager-Bilingual in Chinese plays a crucial role in fostering America's Chung Nam's unique culture by developing inclusive policies and programs that support diverse employees. This helps maintain a creative and nurturing environment where all team members can thrive and contribute to our mission of responsible recycling.

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Why is fluency in Mandarin important for the HR Manager position at America Chung Nam?

Fluency in Mandarin is important for the HR Manager position at America Chung Nam as it enables effective communication with a diverse workforce, supports recruitment efforts for bilingual candidates, and fosters a strong connection with Mandarin-speaking employees, ensuring they feel valued and understood.

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What skills are essential for an HR Manager-Bilingual in Chinese to succeed at America Chung Nam?

Essential skills for an HR Manager-Bilingual in Chinese at America Chung Nam include strong problem-solving capabilities, excellent interpersonal communication, effective planning and organizational skills, and a high level of adaptability. Being proficient in MS Office and having a solid understanding of federal and state employment laws will also contribute to success in this role.

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Common Interview Questions for HR Manager-Bilingual in Chinese
Can you describe your full life-cycle recruiting experience?

When answering this question, focus on specific steps you've taken during the recruitment process, such as job analysis, sourcing candidates, conducting interviews, and making offers. Highlight challenges you've faced and how you overcame them to demonstrate your ability to manage the complete recruiting process effectively.

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How do you handle conflicts between employees?

Discuss your approach to conflict resolution, emphasizing the importance of listening to all parties involved, remaining impartial, and seeking to understand the root of the issue. Mention any techniques you use to mediate conflicts and how you've successfully resolved disputes in the past.

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What methods do you use to ensure employee engagement?

Talk about various strategies you've implemented to boost employee engagement, such as regular feedback sessions, team-building activities, or recognition programs. Provide examples of how these initiatives have improved morale and productivity within your previous teams.

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What experience do you have in developing training programs?

Describe your experience in assessing training needs, designing content, and delivering training sessions. Mention any specific training programs you’ve created and the positive impact they had on employee performance and development.

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How do you stay updated with the latest HR trends?

Explain how you prioritize continued learning through workshops, HR publications, or networking events. Highlight any specific resources or organizations that have provided valuable insight into the evolving HR landscape.

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Can you discuss a time when you had to adapt to a significant change at work?

Share a specific instance where you faced a major change, whether it was a company restructuring or a shift in HR policy. Emphasize how you remained flexible, communicated with your team, and managed the transition smoothly.

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How do you ensure compliance with employment laws?

Detail your approach to maintaining compliance by regularly reviewing laws and regulations, integrating updates into HR practices, and training staff on legal requirements. Discuss the importance of staying informed to protect the organization and its employees.

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How would you approach conducting exit interviews?

Discuss the purpose of exit interviews and your strategy for conducting them, making sure to create a comfortable, open environment for employees. Highlight how you use the feedback to enhance the work culture and identify areas for improvement.

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What tools or software do you prefer for HR management?

Share your experience with various HR tools and technologies, emphasizing your proficiency with applicant tracking systems (ATS) and any other software you've utilized for payroll, benefits management, and employee records. Discuss the benefits of technology in streamlining HR operations.

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How do you monitor and evaluate employee performance?

Explain your performance evaluation process, including setting clear expectations, conducting regular check-ins, and using feedback to guide performance reviews. Describe how you adapt your methods to enhance team effectiveness and individual development.

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DATE POSTED
March 20, 2025

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