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Human Resources Business Partner

About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.  

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.  

About the Job Opportunity

At PartsSource, we’re not just industry pioneers—we’re on an incredible growth journey, revolutionizing the way mission-critical healthcare equipment is managed and our People & Culture team is central to enabling our company's continued success. As a Human Resources Business Partner (HRBP), you’ll play a pivotal role in shaping our culture, empowering our people, and driving our business forward.

This is a unique opportunity to be at the forefront of a company that’s expanding rapidly, even being recognized as a Most Loved Workplace by our employees. As we grow organically and through new acquisitions, your HR expertise will be critical in helping us unlock our full potential. You’ll support our evolving workforce, helping to cultivate a performance-based culture where people thrive and contribute to the company’s ongoing growth.

If you’re ready to put your experience to use in a high-impact, evolving environment, this is the role for you!

This is a hybrid role (Tue-Thu in office) at our Hudson, OH office.

What You’ll Do 

Implement Talent Management and Performance Programs

  • Partner with business leaders on customization of corporate engagement, performance management and talent development, and recognition programs for your client group
  • Facilitate on-going performance management ensuring transparency and continuous development and alignment
  • Collaborate on competency-based development initiatives to unlock employee potential and foster career growth

Foster Communication and Strengthen Company Culture

  • Be an ambassador for PartsSource’s brand, mission, and performance-based culture
  • Enhance company culture by ensuring growth attributes (company values) are at the forefront of how we recruit, engage, recognize, manage, develop and reward our employees
  • Take active role in ensuring stakeholder alignment and communications amongst team members at all levels

Lead Change Management and Drive Strategic HR Initiatives

  • Serve as liaison and support for new employees and managers through acquisitions
  • Lead change management efforts to ensure smooth transitions and employee engagement during organizational changes.
  • Use data and HR analytics to assess trends and offer leadership actionable insights

Be a Trusted Advisor and Representative of People & Culture Team

  • Resolve complex employee relations issues, aligning with company values and legal standards.
  • Partner with Recruiting, HR Operations, Administrative team and other cross-functional team members to help managers navigate appropriate resources and specialists
  • Advise managers and employees on HR policies, employee relations, and employment law.

What You’ll Bring 

Your Background

  • 5+ years of HR experience in employee relations, performance management, and HR programs.
  • 2+ years as a strategic HR Business Partner; using data to advise management
  • Experience in Private Equity, growth companies or fast-faced environments
  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • M&A integration experience is a plus
  • Experience in healthcare or technology companies preferred
  • Bilingual proficiency in English and Spanish preferred.

Who We Want to Meet

  • Act Like an Owner – You take the initiative and are focused on seeing commitments all the way through to completion. 
  • Serve with Purpose - You are purpose driven and committed to understanding the challenges our customers face.    
  • Adapt to Thrive - You are open to new ideas, embrace change, and learn from new experiences. 
  • Collaborate to Win - You communicate effectively across your team to deliver shared goals. 
  • Challenge the Status Quo - You are a creative problem solver and focused on making timely decisions with the data and information available to you. 

Benefits & Perks 

  • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
  • Career and professional development through training, coaching and new experiences.
  • Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
  • Inclusive and diverse community of passionate professionals learning and growing together. 

Interested? 

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource 

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.  

In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry. 

 

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required. 

 

Average salary estimate

$80000 / YEARLY (est.)
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$90000K

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What You Should Know About Human Resources Business Partner, PartsSource

At PartsSource, based in Hudson, Ohio, we are on a thrilling journey toward growth as leaders in managing mission-critical healthcare equipment. As a Human Resources Business Partner (HRBP), you'll be instrumental in shaping our vibrant culture and empowering our teams. Your role is not just about HR functions; it’s about championing our values and ensuring our diverse workforce thrives in a performance-based environment. You'll forge strong partnerships with business leaders, helping to customize engagement, performance management, and talent development programs. Your expertise will assist in fostering open communication across all levels and enhance our unique company culture, which has earned us recognition as a Most Loved Workplace. You’ll also lead strategic HR initiatives during our dynamic growth phases, ensuring smooth transitions during acquisitions and utilizing data analytics to offer insights that drive decisions. We're on the lookout for someone with over five years of HR experience, preferably within fast-paced industries, who is ready to dive into challenges with creativity and innovation. If you’re a proactive problem solver who believes in the importance of purpose-driven work, we’d love to have you join our dedicated team at PartsSource, where we believe that healthcare should always be on.

Frequently Asked Questions (FAQs) for Human Resources Business Partner Role at PartsSource
What are the main responsibilities of a Human Resources Business Partner at PartsSource?

As a Human Resources Business Partner at PartsSource, your key responsibilities will include implementing talent management and performance programs, fostering communication to strengthen company culture, leading change management during organizational changes, and serving as a trusted advisor for HR policies and employee relations. You will collaborate closely with business leaders to tailor engagement and performance initiatives that align with our mission of ensuring healthcare is always on.

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What qualifications are necessary for HRBP roles at PartsSource?

To excel as a Human Resources Business Partner at PartsSource, candidates should hold a Bachelor’s degree in Human Resources, Business Administration or a related field, and have over five years of HR experience, particularly in employee relations and performance management. Additionally, having strategic HR partner experience and familiarity with fast-paced or private equity environments will be beneficial. Bilingual proficiency in English and Spanish is an added advantage.

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How does PartsSource support employee development through the HRBP position?

At PartsSource, the Human Resources Business Partner plays a crucial role in employee development by facilitating performance management processes and implementing talent development initiatives. You will collaborate with teams to create opportunities for ongoing career growth, ensuring that employee potential is recognized and nurtured within our performance-based culture, ultimately supporting our organizational success.

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Is experience in healthcare important for the HRBP role at PartsSource?

While experience in healthcare can be advantageous for the Human Resources Business Partner role at PartsSource, it is not strictly required. What’s essential is having a deep understanding of HR practices, particularly in dynamic environments. Familiarity with the challenges specific to healthcare or technology sectors can help in quickly navigating our unique workplace dynamics and supporting our mission effectively.

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What kind of workplace culture can HRBPs expect at PartsSource?

At PartsSource, the workplace culture is vibrant, inclusive, and centered around our mission-driven values. As a Human Resources Business Partner, you will find a collaborative environment where mutual respect and open communication are vital. We prioritize personal and professional growth, making it a dynamic atmosphere for HRBPs to make a meaningful impact while working alongside dedicated professionals committed to excellence.

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Common Interview Questions for Human Resources Business Partner
Can you describe your experience with talent management in previous HRBP roles?

To answer this question effectively, outline specific examples from your previous roles where you've led talent management initiatives. Highlight how you customized engagement or performance programs and share any measurable impacts these initiatives had on workforce morale and productivity.

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How do you handle conflicts between employees in the workplace?

In responding to this question, discuss your approach to conflict resolution by emphasizing active listening and addressing concerns promptly. Provide an example of a conflict you successfully navigated, focusing on collaboration and maintaining alignment with company values.

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What strategies do you use to foster a positive workplace culture?

When discussing strategies for fostering a positive workplace culture, emphasize initiatives you’ve taken to enhance employee engagement and recognition programs. Mentioning specific outcomes, such as improved employee satisfaction scores or retention rates, will showcase your effectiveness in creating a vibrant workplace.

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How do you measure the success of HR initiatives you implement?

To show your analytical skills, explain how you utilize qualitative and quantitative metrics to assess the success of HR initiatives. Provide instances where you tracked employee feedback, engagement scores, or performance metrics to demonstrate tangible results from your HR programs.

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What role does data play in your decision-making as an HRBP?

In your answer, highlight how you leverage HR analytics to drive strategic decisions. Discuss examples where data informed talent management strategies, employee engagement initiatives, or performance improvements, showcasing the impact that data-driven insights had on your previous organizations.

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How do you approach employee onboarding and integration during mergers and acquisitions?

Respond by outlining your process for onboarding and integrating new employees effectively during M&As. Reference specific strategies you’ve used to ensure seamless transitions, such as creating engagement plans and establishing communication channels to alleviate concerns among team members.

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What methods do you use to ensure effective communication across teams?

Discuss the various channels you have implemented for fostering open communication, such as regular check-ins, newsletters, or utilizing collaborative platforms. Provide examples that demonstrate how these methods led to greater alignment and teamwork across departments.

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Can you give an example of a time you helped shape company culture?

When answering this question, share a specific instance where you led an initiative that positively impacted the company culture. Highlight the approaches you took, findings from feedback, and how the changes you implemented improved engagement and employee satisfaction.

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How do you remain informed about changes in employment law or HR best practices?

To convey your commitment to continuous learning, discuss your strategies for staying updated on laws and best practices, such as attending webinars, joining HR professional organizations, or subscribing to industry publications. This shows your dedication to complying with legal standards and enhancing your HR practices.

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What do you see as the biggest challenge for HRBPs in today’s market?

In your response, reflect on current trends and challenges in the HR field, such as remote work integration or diversity and inclusion efforts. Share insights on how you’re prepared to address these challenges and how strategic HR initiatives can contribute to organizational success amidst these changes.

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Established in 2001, PartsSource is a multi-vendor supplier of medical replacement parts. The company is headquartered in Aurora, Ohio.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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