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Director, Executive Recruitment - job 2 of 2

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Talent Centre of Excellence (COE) is part of the Colleague Experience Group (CEG) and is responsible for creating a more seamless, integrated, and overall great experience for colleagues and candidates across many of the moments that matter as our colleagues learn, grow, and connect.  

The role of Director, Executive Recruitment reports to the VP, and Head of Executive Recruitment. This Director will manage end-to-end Executive Recruitment (VP level and above) retained search and direct sourcing projects while being the go-to person for a portfolio of business units and staff groupsThey will serve as an advisor to senior executives and other stakeholders on the external talent landscape, aligning talent strategies to key business priorities. The successful candidate for this role will have a track record of driving results in a dynamic and fast-paced environment. They will be responsible for working directly with CEG colleagues and senior business leaders to understand business priorities, hiring trends, global initiatives, and the implications for talent acquisition. The Director will build strong partnerships with business leaders to provide a proactive approach to talent acquisition in key areas of our business by driving top talent into hires. Being close to the marketplace through benchmarking and networking, the person in this role will analyze both recruitment and business trends to provide expert solutions to finding top talent. These insights will drive recommendations on staffing processes, projects and sourcing prospects that result in finding top talent. 
 

Responsibilities will include, but are not limited to: 

  • As a retained search subject matter expert, create and execute executive recruitment strategies with a focus on applying best-in-class search and sourcing methods to deliver on business needs while ensuring delivery of best-in-class experience for stakeholders and candidates
  • Directly manage multiple end-to-end executive recruiting lifecycles in parallel including - prescreening candidates, reviewing resumes, and assessing applications across several business units and functional areas globally
  • Provide thought leadership to the enterprise, bringing best practices and views on the external executive talent
  • Build and maintain relationships and performance partnerships with executive search firms, research providers and other external vendors; enabling a clear understanding of the AmEx brand, leadership, and culture that support delivery and execution of recruitment strategies
  • Promote American Express’ Colleague Value Proposition to the external market
  • Work closely with American Express business units to align on early talent priorities and deliverables
  • Develop an inclusive sourcing strategy, relevant to the market, to ensure a strong pipeline of future leaders
  • Continue to improve and refine executive recruiting processes to ensure efficiency and compliance while delivering on objectives 
  • Build and leverage strong CEG partnerships to ensure a #OneAmex approach on compensation and benefits, operations, learning and development  

Preferred Experiences

  • 10+ years of hands-on executive level recruitment experience gained within the in-house executive recruitment team at a leading global organization or highly regarded executive search firm
  • Proven ability to engage, assess and attract executive-level candidates
  • Experience compiling, interpreting, and communicating data to develop data driven insights or strategies
  • Proven ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Prior experience in developing and maintaining positive relationships with key partners and cross functional contacts in a global operating environment 
  • Proven ability to prioritize multiple demands across many initiatives and juggle a large volume of activity, while maintaining sharp attention to detail
  • Energetic self-starter with the ability to perform in a fast-paced environment
  • Excellent interpersonal skills, both written and verbal
  • Strong work ethic and sense of urgency
  • Global or cross-border experience desired
  • Bachelor’s degree strongly preferred 

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$167500 / YEARLY (est.)
min
max
$130000K
$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Executive Recruitment, American Express

Are you ready to take your executive recruitment expertise to the next level? Join American Express as the Director of Executive Recruitment in New York, New York! In this dynamic role, you’ll lead our end-to-end executive recruitment efforts for VP-level and above positions, playing a key part in partnering with senior business leaders to shape talent acquisition strategies that align with our organizational goals. At American Express, you'll be part of a vibrant community that encourages collaboration and values your contributions. You'll leverage your background in engaging top-tier talent, utilizing best-in-class sourcing methods and building lasting partnerships with external search firms. This versatile role will not only require you to manage multiple recruitment processes but also to provide insights on market trends, ensuring we attract the best candidates to join our team. With an emphasis on creating an inclusive culture and a commitment to delivering an outstanding experience for both stakeholders and candidates, you’ll thrive in our supportive environment that nurtures your personal and professional growth. If you have a passion for executive recruitment, a knack for data-driven strategy development, and the ability to influence at all levels, we can’t wait for you to lead the way with us at American Express!

Frequently Asked Questions (FAQs) for Director, Executive Recruitment Role at American Express
What are the key responsibilities of the Director, Executive Recruitment at American Express?

The Director, Executive Recruitment at American Express is responsible for managing the entire lifecycle of executive recruiting at VP-level and above. This includes pre-screening candidates, reviewing resumes, assessing applications, and advising senior executives on talent strategy. Additionally, you will drive talent acquisition projects, create sourcing strategies, and build relationships with executive search firms to ensure a steady pipeline of top-tier candidates.

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What qualifications are necessary for the Director, Executive Recruitment role at American Express?

To succeed as the Director, Executive Recruitment at American Express, candidates should have over 10 years of recruitment experience at the executive level, preferably within a leading global organization or executive search firm. Strong communication skills, a track record of influencing stakeholders, and the ability to juggle multiple priorities are also required. A bachelor’s degree is strongly preferred, and global experience is a plus.

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How does American Express promote diversity in their executive recruitment strategies?

At American Express, promoting diversity is a cornerstone of the Director, Executive Recruitment role. The successful candidate will develop inclusive sourcing strategies that ensure a strong pipeline of diverse future leaders. By building partnerships with various business units, the Director will align recruitment efforts with American Express's commitment to diversity and inclusion in the workplace.

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What benefits does American Express offer to the Director, Executive Recruitment?

The Director, Executive Recruitment at American Express can expect a competitive salary range of $130,000 to $205,000, along with bonus incentives and equity opportunities. Additional benefits include comprehensive medical, dental, vision, and mental health support, generous parental leave, retirement savings plans with company matches, and access to career development opportunities.

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What does the work environment look like for the Director, Executive Recruitment at American Express?

American Express offers a flexible working model that may include onsite, hybrid, or fully virtual arrangements depending on the role and business needs. The culture emphasizes collaboration, diversity, and inclusion, ensuring all colleagues feel valued and part of the team. The Director, Executive Recruitment will thrive in a fast-paced environment that encourages professional growth and personal fulfillment.

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Common Interview Questions for Director, Executive Recruitment
What strategies do you use to build a talent pipeline for executive positions?

When answering this question, highlight specific strategies you've employed, such as leveraging networking tools, attending industry events, and building relationships with executive search firms. Mention how you align your sourcing strategies with the business' long-term goals and your approach to ensuring a diverse candidate pool.

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How do you assess and validate the quality of executive candidates?

Describe your methodology for assessing candidates, including the use of structured interview questions, behavioral assessments, and reference checks. Emphasize the importance of aligning candidate values with the company culture when validating their fit within an organization.

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Can you provide an example of a successful executive placement you managed?

Offer a detailed example where you navigated the challenges of an executive search. Discuss the steps you took, from initial consultations with stakeholders to the successful placement, highlighting the impact of your decisions on the organization and the candidate’s career.

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How do you stay updated with executive recruitment trends?

Explain how you utilize resources like industry reports, networking events, webinars, and professional associations to stay informed. Discuss how you apply this knowledge to enhance your recruitment strategies and maintain a competitive edge.

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What metrics do you use to measure the success of your recruitment efforts?

Discuss key performance indicators (KPIs) you track, such as time-to-fill, quality of hire, and candidate satisfaction scores. Explain how these metrics inform your recruiting strategies and help you make data-driven decisions to optimize the recruitment process.

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How would you handle a situation where a candidate backed out of an executive position after accepting?

Describe your approach to managing such situations, focusing on maintaining clear communication with stakeholders and developing a contingency plan. Discuss how building strong relationships and robust processes can mitigate the risks associated with executive placements.

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How do you ensure collaboration with other departments in the recruitment process?

Highlight your communication strategies and the importance of building partnerships with various departments. Explain how regular meetings, updates, and cross-functional teams can foster collaboration and ensure alignment with organizational goals.

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What challenges have you faced in executive recruitment, and how did you overcome them?

Discuss common challenges such as competition for talent, diversity hiring, or stakeholder alignment. Provide concrete examples of how you navigated these issues, showcasing your problem-solving skills and adaptability in a fast-paced environment.

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How do you promote American Express's culture during the recruitment process?

Explain your approach to embodying the company culture when engaging with candidates. Discuss the importance of communicating the company’s values and how you assess candidates for cultural fit to ensure they resonate with American Express's mission and objectives.

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What do you consider when developing an inclusive sourcing strategy?

Mention aspects like understanding the diverse demographics of the talent pool, creating networks with underrepresented groups, and aligning your strategy with organizational diversity goals. Highlight the importance of intentionality and outreach in creating an inclusive recruitment process.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2285 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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