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Sr Mgr-Product Management - job 1 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Primary responsibilities:

  •      Design and deliver Plan It’s long-term strategic vision to unlock incremental top-line and bottom-line growth
  •      Define and execute product roadmap that promotes Plan It’s strategic vision
  •      Structure analytic insights to identify new growth opportunities
  •      Gather customer research and industry insights and integrate learnings into strategic priorities
  •      Lead and collaborate with several internal partners, such as New Product Development, Risk, Legal & Compliance, Pricing, Technology etc.

Qualifications

  • Proven track record handling complexity in large multi-workstream initiatives and translating business and customer needs into strategic roadmaps
  • Previous experience in structuring and delivering data-based insights
  • Excels in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups
  • Provides strategic thought leadership to develop and iterate the product roadmap and backlog
  • Self-motivated with ability to lead multiple project priorities
  • Deeply inquisitive, enjoys problem solving, has strong attention to detail and a can-do demeanor
  • Bachelor’s Degree or equivalent experience plus 4+ years of total experience.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Mgr-Product Management, American Express

Join American Express as a Senior Manager in Product Management, where your vision and strategic insights will shape the future of our Plan It service. In this vibrant role located in New York, you’ll be an integral part of Team Amex, working in an environment that champions collaboration and innovation. Your primary objective will be to deliver a robust long-term strategic vision that contributes to both top-line and bottom-line growth for Plan It. You will define and execute the product roadmap, ensuring it aligns with our strategic goals. By leveraging analytic insights, you'll uncover new growth opportunities and gather essential customer research that drives our priorities. Collaboration is key, as you’ll lead and engage with various internal partners, including teams in New Product Development, Risk, Legal, and Technology. With at least 4 years of relevant experience, you’ll bring a proven track record in managing complex, multi-workstream initiatives while effectively translating business needs into actionable strategic roadmaps. Your inquisitive nature, problem-solving skills, and attention to detail, paired with a self-motivated attitude, will empower you to juggle multiple projects with grace. Be part of a community that values your contributions, sustained growth, and overall well-being, ensuring your career journey at American Express is as unique as you are. Let's lead the way together!

Frequently Asked Questions (FAQs) for Sr Mgr-Product Management Role at American Express
What are the main responsibilities of a Senior Manager in Product Management at American Express?

As a Senior Manager in Product Management at American Express, your responsibilities include delivering a long-term strategic vision for the Plan It service, defining and executing the product roadmap, and leveraging analytic insights to identify and pursue new growth opportunities. You'll collaborate with diverse teams such as New Product Development, Risk, Legal, and Technology, ensuring a well-rounded approach to product management.

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What qualifications are needed to become a Senior Manager in Product Management at American Express?

To become a Senior Manager in Product Management at American Express, candidates typically need a Bachelor’s Degree or equivalent experience, along with at least 4 years in a similar role. A proven track record in handling complexity within large initiatives, the ability to influence stakeholders in a matrixed organization, and strong analytical skills are also essential qualifications.

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What skills are important for a Senior Manager in Product Management at American Express?

Important skills for a Senior Manager in Product Management at American Express include strong analytical abilities, excellent problem-solving skills, and the capacity to lead multiple project priorities. The ability to collaborate with diverse teams and influence decisions across business lines is crucial, as is a commitment to detail and a proactive, can-do attitude.

Join Rise to see the full answer
What is the salary range for a Senior Manager in Product Management at American Express?

The salary range for a Senior Manager in Product Management at American Express varies from $90,000 to $165,000 annually, plus bonuses and benefits. Ultimately, compensation is determined based on factors like location, experience, and the specific responsibilities of the role.

Join Rise to see the full answer
What kind of benefits does American Express offer for Senior Managers in Product Management?

American Express provides a comprehensive range of benefits for Senior Managers in Product Management, including competitive salaries, bonus incentives, a retirement savings plan with company match, comprehensive health insurance, flexible work arrangements, and support for parental leave. Ongoing career development and wellness programs are also key components of our employee offerings.

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Common Interview Questions for Sr Mgr-Product Management
Can you describe your experience with product roadmapping as a Senior Manager in Product Management?

When answering this question, emphasize your ability to create and execute a strategic product roadmap. Highlight specific instances where your insights drove product strategy, focusing on how you collaborated with cross-functional teams to align on goals and deliver results.

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How do you handle complex, multi-workstream initiatives?

Discuss your methodology for managing complexity, whether through project management tools, regular stakeholder updates, or clear prioritization of tasks. Provide examples that demonstrate your organizational skills and ability to juggle multiple projects.

Join Rise to see the full answer
What strategies do you use to gather and integrate customer insights into product development?

Explain your approach to conducting customer research, such as surveys or focus groups, and detail how you analyze and translate that data into actionable insights. This shows your commitment to customer-centric product development.

Join Rise to see the full answer
Can you give an example of how you've influenced a stakeholder group in a matrixed organization?

Share a specific example of a situation where you effectively built consensus among diverse teams. Focus on your communication skills and how you navigated different perspectives to achieve a common goal.

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What do you think is most important when defining a product roadmap?

Discuss the importance of aligning the roadmap with strategic business objectives, understanding market needs, and instilling flexibility to adapt to changing conditions. Articulate how you ensure all stakeholders are aligned on the roadmap.

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How do you prioritize tasks when managing multiple projects?

Provide insight into your prioritization technique, whether it’s using the Eisenhower Matrix or lean principles. Illustrate how your approach helps ensure critical tasks are addressed while still moving other projects forward.

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Describe a time when you faced a significant challenge in a product management role and how you overcame it.

This is an opportunity to showcase your problem-solving abilities. Describe the challenge, your analysis, the steps you took to address it, and the outcome, highlighting the lessons learned.

Join Rise to see the full answer
What tools or frameworks do you find most useful for product management?

Mention specific tools and frameworks relevant to product management, such as Agile or Scrum methodologies, along with project management software that you have found effective in streamlining processes and enhancing collaboration.

Join Rise to see the full answer
How do you ensure team alignment and communication throughout the product development process?

Emphasize your approach to fostering communication, such as regular team check-ins, updates, and collaborative platforms. Illustrate how these practices lead to improved project outcomes and team morale.

Join Rise to see the full answer
What excites you about leading product management initiatives at American Express?

Share your enthusiasm for working at American Express, focusing on the company’s values and commitment to customer service. Relate your own career goals to the mission and the opportunities available to contribute to innovative products.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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