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Solutions Consultant

The Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise. We are trusted advisors for our prospects and clients. Our team bridges the gaps between the voice of business and voice of customer, gathering first-party insights to fuel & inspire further evolutions of our software platform, thereby enabling the world’s teams to work effortlessly today and into the future.

As a Solutions Consultant you will play a critical role in supporting our prospects within EMEA to understand the value of Asana. Through your deep product knowledge and ability to translate customer needs and pains into a tool-based solution, you will support our EMEA Sales teams as a co-seller and ensure they constantly move towards close.

This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

  • Be a thought leader in AI-powered Collaborative Work Management
  • Partner with Sales teams to develop and drive account strategy for key accounts
  • Develop deep understanding of customer needs and articulate how Asana can address those pain points by presenting a solution and its business impact
  • Identify and scale solution-selling best practices to the broader Revenue organization
  • Position Asana solution within the market space as a market leader
  • Position yourself as a trusted advisor for colleagues and customers
  • Be a key player in helping Asana achieve its revenue goals
  • Be a storyteller and help customers imagine completely new ways of working
  • Support our presale scale motions such as office hours and content generation 



About you

  • 3+ years in Presales, Solutions Consulting, Technical Sales, Sales Engineering or similar roles preferably within a SaaS environment
  • Proven ability to effectively influence senior-level decision-makers
  • ​​A deep curiosity and understanding of how IT systems work in a business context
  • Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards
  • Experience in running customer Proof of Concepts
  • Conversational-level experience with JSON and RESTful APIs to showcase its power in customer conversations
  • Experience in AI technology (LLM, AI-powered automation, etc.) and business models
  • Fluency in written and spoken English. Second language preferable
  • Located in London and willing to travel on-site with customers upwards of 30%



At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

  • Mental health, wellness & fitness benefits
  • Career coaching & support
  • Inclusive family building benefits
  • Long-term savings or retirement plans
  • In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. 

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

#LI-Hybrid #LI-LB1

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Average salary estimate

$72500 / YEARLY (est.)
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$60000K
$85000K

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What You Should Know About Solutions Consultant, Asana

At Asana, we're on the lookout for a talented Solutions Consultant to join our dynamic team in London! This role is perfect for someone who thrives on guiding clients and prospects through the amazing value that Asana's platform offers. As a Solutions Consultant, you'll leverage your strategic sales skills and deep product knowledge to help our EMEA Sales teams close deals and drive revenue growth. Your expertise will be integral in translating customer needs into effective, tool-based solutions that make their work easier and more efficient. Working closely with others, you'll partner with key accounts, helping them envision innovative workflows that position Asana as a market leader in AI-powered Collaborative Work Management. Our office-centric hybrid schedule means you'll be in the office three days a week, allowing for great collaboration and connection with your team. We're dedicated not only to building a product that meets market demands but also to cultivating a supportive, inclusive culture where everyone can thrive. If you're passionate about problem-solving and have experience in presales or solutions consulting within a SaaS environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Solutions Consultant Role at Asana
What are the main responsibilities of a Solutions Consultant at Asana?

As a Solutions Consultant at Asana, your main responsibilities include supporting EMEA Sales teams by understanding and articulating customer needs and how Asana can meet those needs through its capabilities. You will develop account strategies, deliver product demonstrations, and drive solution-selling best practices to ensure our clients recognize the value of Asana, ultimately helping the company achieve its revenue goals.

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What qualifications are needed for the Solutions Consultant position at Asana?

To qualify for the Solutions Consultant role at Asana, you should have at least three years of experience in presales, solutions consulting, or sales engineering, ideally in a SaaS environment. Familiarity with IT systems, proficiency in creating product demonstrations, and a basic understanding of JSON and RESTful APIs are essential. Additionally, experience in AI technology is highly beneficial.

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How does the hybrid work schedule for the Solutions Consultant position at Asana look?

The hybrid work schedule for the Solutions Consultant position at Asana involves being in the office on Mondays, Tuesdays, and Thursdays. Most of our employees enjoy the flexibility of working from home on Wednesdays, while Fridays can vary based on team needs and work types. This setup fosters collaboration while allowing for a healthy work-life balance.

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What kind of career growth opportunities can a Solutions Consultant at Asana expect?

At Asana, Solutions Consultants have the opportunity to develop their skills and advance their careers through exposure to innovative projects and collaboration with various teams. The position allows you to become a thought leader in AI-powered work management and equips you with valuable experience in strategic sales. We believe in supporting employees' growth through coaching and professional development initiatives.

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What benefits does Asana offer employees in the Solutions Consultant role?

Asana offers a competitive compensation package for Solutions Consultants, which includes equity options, sales incentive pay, and comprehensive benefits such as mental health support, career coaching, inclusive family building benefits, and retirement plans. We strive to create a workplace that supports employee well-being and fosters a positive environment.

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Common Interview Questions for Solutions Consultant
Can you explain how you approach understanding customer needs as a Solutions Consultant?

When understanding customer needs, I start by actively listening to their concerns and asking targeted questions to uncover the root of their challenges. I then leverage my understanding of Asana’s capabilities to articulate tailored solutions that directly address their specific pain points, ensuring that they see the clear value in our offering.

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Describe a time you influenced a senior-level decision-maker. How did you achieve this in your role as Solutions Consultant?

In a previous role, I presented a comprehensive case study to senior stakeholders to illustrate how our solutions could solve their unique challenges. By aligning our product benefits tightly with their strategic goals and demonstrating ROI, I was able to influence their decision positively and secure a major partnership.

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How do you prepare for a product demonstration for a potential client?

To prepare for a product demonstration, I first gather detailed insights about the client's business and specific needs. I then customize the presentation to highlight the features of Asana that are most relevant to them, ensuring that I can showcase our platform's capabilities in a way that speaks directly to their goals and challenges.

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What strategies do you use to scale solution-selling best practices in an organization?

I believe in creating clear documentation and training resources that outline best practices for solution-selling. By conducting regular training sessions and fostering an environment where team members can share their success stories and strategies, I empower my colleagues to adopt and implement these practices effectively.

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Can you discuss your experience with customer Proof of Concepts?

I've successfully managed customer Proof of Concepts by first thoroughly understanding client requirements and then designing tailored, hands-on experiences that demonstrate how Asana can meet their needs. This approach has resulted in effective demonstrations that facilitate buy-in from users and decision-makers alike.

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What role does AI technology play in your solutions consulting approach?

AI technology plays a significant role in my approach to solutions consulting by enhancing predictive analytics and workflow automation. I utilize AI capabilities to provide data-driven insights that help clients understand how Asana can optimize their operations and drive their teams toward success.

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How do you stay updated on industry trends relevant to a Solutions Consultant role?

To stay current with industry trends, I regularly read relevant publications, engage in webinars, attend industry conferences, and participate in professional networks. This commitment to continuous learning helps me better understand client needs and position Asana as a thought leader in the market.

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What is your approach to building relationships with clients as a Solutions Consultant?

Building strong client relationships starts with trust and open communication. I prioritize being approachable and responsive, ensuring that clients feel valued and supported throughout their journey with us. By actively engaging with them and regularly checking in, I can better understand their evolving needs and provide ongoing value.

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Why do you want to work as a Solutions Consultant with Asana?

I'm drawn to the Solutions Consultant role at Asana because of the company's commitment to innovation and its focus on enhancing collaborative work. I admire Asana's mission to help teams thrive and am excited about the opportunity to leverage my skills to help customers discover new possibilities through our platform.

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How do you measure the success of your client engagements?

I measure the success of my client engagements through various metrics, including the client's satisfaction, their feedback on the solutions provided, and ultimately, the impact it has on their business performance. Successful partnerships result in strong usage of our platform and ongoing renewals, which are clear indicators of my effectiveness as a Solutions Consultant.

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Asana is a software development company offering a collaborative work management platform. The company is headquartered San Francisco, California and we are committed to enabling the world's teams to work together effortlessly.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
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Full-time, hybrid
DATE POSTED
March 23, 2025

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