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Lead Maintenance Technician Bilingual| Houston, Texas 77072 image - Rise Careers
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Lead Maintenance Technician Bilingual| Houston, Texas 77072

Description

We are looking for a Bilingual Lead Maintenance Technician for our Communities in Houston. What's AWESOME about Ashford Communities...

  • Our CULTURE focuses heavily on Teamwork, Trust, Fun, and Customer Care!
  • Employees are rewarded and recognized for their efforts and performance!
  • We offer real, deserved advancement opportunities!

APPLY TODAY to be a part of one of the fastest-growing Owner Managed Multifamily Team! Check us out Today --> ashfordco.com Required Experience.


Position Summary

The Lead Maintenance Technician oversees the overall appearance and maintenance needs of their Ashford Community. This position is key to leading and motivating the maintenance team that they oversee daily. The Lead Maintenance Technician is responsible for assigning daily tasks to their team members, holding the team accountable to work done and collaborating with the Community Manager on a continuous basis to ensure that all maintenance is done accurately and within established timeframes. The Lead Maintenance Technician must maintain the overall curb appeal, train, develop and coach the maintenance team as required, coordinate make ready units and move in/out schedule, perform general maintenance repairs, conduct preventive maintenance, help with vendor management and budgeting, and assist with any CAPEX project as needed.


Essential Job Functions

Maintenance of Community 70%

  • Diagnose and perform all maintenance and repairs in a timely and professional manner, including plumbing, HVAC, electrical, appliance installation and carpentry
  • Inspect vacated apartments, and perform duties to restore apartments to “make-ready” status
  • Re-inspect vacant apartments after make-ready to determine quality of work performed
  • Perform effective emergency maintenance after hours as required
  • Ensure adequate number make ready units are available
  • Operate and maintains equipment and tools for work performed
  • Must have good safety awareness and judgment
  • Contacts other vendors for problems that exceed the capacity of the company
  • Inspect the exterior of the property (property walk). Perform building and common area upkeep
  • Maintains work area in a neat and clean manner
  • Complete or oversee the completion of preventative maintenance

Team Management 20%

  • Delegates work orders and instructions to maintenance team in a timely manner
  • Responsible for 24-hour emergency maintenance service as scheduled, and carry a pager/cell phone as required for on-call maintenance or assign to subordinate(s)
  • Resolve problems with jobs and/or interact with management to amend the issue
  • Alert the Community Manager of any unusual occurrences or damage observed
  • Ensure compliance of all work-related activities in a fair, ethical and consistent manner
  • Actively participate in the positive development of the maintenance team in the soft skills and technical skills of the team
  • Oversee work performed by vendors and outside contractors
  • Answer resident inquiries regarding work orders and tasks completed by team

Administrative and Other 10%

  • Maintains inventory of equipment and supplies
  • Obtain bids and negotiate prices with vendors and contractors as directed
  • Adheres to all company policies & procedures paying attention to health and safety procedures
  • Comply with all company safety standards, OSHA, and Fair Housing regulations
  • Complete timesheets and other business forms and submit to the community manager as needed
  • Returns tools and unused maintenance supplies to the maintenance shop at the end of each day
  • Order new equipment as needed and/or have equipment repaired
  • Performs other special projects and duties as assigned




Requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTSMinimum Required Education and Skills

  • High School Diploma or GED required
  • 3-4+ years of related maintenance experience and/or training
  • Heat Pump Experience
  • HVAC certification, or the ability to receive your certification within 1 year of employment
  • High level of skill in the following areas:
    • Electrical
    • Plumbing
    • HVAC
    • Pools
    • Carpentry
    • Dry Wall
    • Exterior structure
    • Appliance
  • Strong knowledge of current repair and maintenance techniques and procedures
  • Excellent knowledge and skill in the safe use of maintenance of hand tools, power tools and measuring devices
  • Excellent customer service skills and ability to work well with others
  • Superior time management and organizational skills
  • Must be willing to travel and assist at other Ashford Communities as needed
  • Must be willing to respond to after hour emergencies and work a non-traditional work schedule at times based on business needs
  • Valid driver’s license
  • Heat pump experience

Preferred Education and Skills

  • Associate degree or equivalent from a two-year College or technical school.
  • CPO Certification (as needed)
  • Management / Team lead experience
  • Knowledge of OSHA laws and regulations
  • Bilingual (English/Spanish)

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Maintenance Technician Bilingual| Houston, Texas 77072, Ashford Communities

Join the amazing team at Ashford Communities as a Bilingual Lead Maintenance Technician in Houston, Texas! If you have a passion for ensuring a community’s maintenance runs smoothly while working in a fun and supportive environment, this could be the perfect opportunity for you. At Ashford Communities, our culture is all about teamwork, trust, and incredible customer care. As the Lead Maintenance Technician, you’ll be overseeing the maintenance operations of our properties while motivating and leading your maintenance team to success. This is a hands-on role where you’ll get to ensure everything runs like a well-oiled machine, from performing general repairs to coordinating make-ready apartments for new residents. You will also play a pivotal role in training your team, managing vendor contracts, and collaborating closely with the Community Manager on daily tasks. We value your contributions and believe in recognizing and rewarding hard work; there are real opportunities for career growth here! Plus, being bilingual in English and Spanish is a huge asset in our diverse community. Ready to lead and make a difference in your local area? Apply today and become part of one of the fastest-growing owner-managed multifamily teams in Houston!

Frequently Asked Questions (FAQs) for Lead Maintenance Technician Bilingual| Houston, Texas 77072 Role at Ashford Communities
What are the main responsibilities of the Bilingual Lead Maintenance Technician at Ashford Communities?

As a Bilingual Lead Maintenance Technician at Ashford Communities, your primary responsibilities include overseeing maintenance operations, performing various repairs like plumbing and HVAC, and managing the maintenance team. You will also be responsible for keeping the property in excellent condition, coordinating make-ready apartments, and ensuring high standards of customer service.

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What qualifications do I need to apply for the Bilingual Lead Maintenance Technician position at Ashford Communities?

To qualify for the Bilingual Lead Maintenance Technician position at Ashford Communities, candidates typically need a high school diploma or GED along with 3-4 years of related maintenance experience. Skills in HVAC, plumbing, and electrical work are essential, as well as the ability to receive HVAC certification within one year of employment. Being bilingual in English and Spanish is preferred.

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Does Ashford Communities provide training for the Bilingual Lead Maintenance Technician role?

Yes, at Ashford Communities, we believe in the growth and development of our employees. As a Bilingual Lead Maintenance Technician, you will receive training on various aspects of property maintenance and management, helping you develop both your soft skills and technical skills to lead your team effectively.

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How does Ashford Communities support its maintenance team?

Ashford Communities supports its maintenance team by fostering a culture of teamwork, encouraging open communication, and offering rewards and recognition for outstanding performance. We believe in providing advancement opportunities and resources to ensure our team members feel valued and motivated.

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What is the work schedule for the Bilingual Lead Maintenance Technician at Ashford Communities?

The work schedule for the Bilingual Lead Maintenance Technician at Ashford Communities can be non-traditional and may include on-call responsibilities for 24-hour emergency maintenance. Flexibility is essential, but our team’s well-being is a priority, and we work to ensure that schedules allow for a healthy work-life balance.

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Common Interview Questions for Lead Maintenance Technician Bilingual| Houston, Texas 77072
Can you describe your experience with HVAC systems as a Bilingual Lead Maintenance Technician?

When answering this question, highlight specific experiences you've had with HVAC systems in your previous roles. Share any certifications you hold, describe challenges you’ve faced and overcome, and emphasize your commitment to maintaining high standards of safety and efficiency.

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How do you prioritize and delegate maintenance tasks for your team?

In your response, discuss your approach to evaluating the urgency and importance of maintenance requests. Mention any tools or systems you use for task management, and emphasize your communication style when working with team members to ensure the workload is balanced and efficiently handled.

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Share an example of a time you successfully resolved an emergency maintenance issue.

Provide a specific scenario where you had to act quickly under pressure. Detail the problem, the steps you took to address the issue, and the positive outcome. This showcases both your technical skills and ability to work calmly and effectively during emergencies.

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What strategies do you use to train and develop your maintenance team?

Discuss your techniques for effective training, such as hands-on instruction, providing resources, and encouraging ongoing education. Mention how you assess your team's skills and tailor training to address any gaps or enhance existing strengths.

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How do you maintain strong relations with residents when it comes to maintenance issues?

Emphasize the importance of communication, empathy, and responsiveness in maintaining resident relations. Share techniques you use to ensure residents feel heard and valued, and how you follow up after resolving issues to confirm satisfaction.

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What safety protocols do you follow in maintenance work?

Outline the safety protocols you adhere to rigorously, including the proper use of personal protective equipment (PPE), adherence to OSHA regulations, and safe equipment handling practices. Stress your commitment to creating a safe workplace and how you enforce these protocols within your team.

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Explain how you would handle a team member who is not meeting performance expectations.

Discuss your approach to performance management, focusing on constructive feedback, setting clear expectations, and developing plans for improvement. Highlight the importance of having open discussions to understand any underlying issues and support your team member's growth.

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What do you believe are the key qualities of a successful Bilingual Lead Maintenance Technician?

Mention essential qualities such as technical skills, strong communication, leadership abilities, and customer service focus. Provide examples of how these traits have led to your success in previous positions.

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How do you handle stress during busy maintenance periods?

Explain your stress management techniques, such as prioritizing tasks, maintaining clear communication with your team, and taking breaks to recharge. Share any personal strategies you use to remain calm and focused even during peak times.

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Describe how you keep up with the latest maintenance trends and technologies.

Highlight your commitment to ongoing education by mentioning any workshops, courses, or resources you utilize to stay informed on industry advancements. Explain how integrating these new techniques can enhance the maintenance operations in Ashford Communities.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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