Regional Director, Professional Services

Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we’re changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration.

From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers — we empower ambitious teams across industries to unlock the full potential of their data.

Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes.

Our Professional Services team plays a critical role in accelerating customer time-to-value by providing expert advisory services on data governance, metadata management, and best-in-class implementation strategies.

Now, we are looking for a Regional Director, Professional Services in the U.S. to lead and scale our Technical Account Managers (TAMs) while driving our Professional Services growth and impact.

Your Impact & Responsibilities

As the Regional Director of Professional Services, you will be responsible for leading and scaling our TAM team in the U.S., ensuring we deliver high-value advisory services that help customers successfully implement and adopt Atlan.

In this role, you will:

✅ Lead & Scale the TAM Function

• Directly manage Technical Account Managers (TAMs) across the U.S. (excluding the East Coast for now).

• Oversee hiring, onboarding, and training efforts, with enablement support.

• Build and refine playbooks, methodologies, and best practices for Atlan’s professional services motion.

• Transition to a second-line leadership role in 2026, as we introduce first-line TAM managers.

✅ Drive Professional Services Growth & Revenue

• Own Professional Services bookings and revenue goals, ensuring we hit key targets.

• Drive forecasting for revenue, utilization, and headcount needs.

• Work on the scoping, packaging, and pricing of services, iterating on our offerings.

✅ Ensure Adoption & Impact for Customers

• Focus on adoption metrics and time to implementation as key success indicators.

• Work cross-functionally with Customer Success, Product, and Sales to ensure a seamless customer journey.

• Act as an escalation point for strategic customers and major implementation challenges.

✅ Shape the 0-1 Professional Services Motion

• Play a pivotal role in defining how Atlan’s Professional Services evolves.

• Develop new initiatives, processes, and strategies to improve TAM effectiveness and drive customer success.

• Lay the groundwork for future SI partnerships (H2 2025 and beyond).

What Makes You a Great Fit?

🔹 Leadership Experience – Proven track record of managing and scaling Professional Services or Consulting teams.

🔹 Data Industry Expertise – Experience in data governance, metadata management, or related fields within a consulting firm or SaaS company.

🔹 Professional Services & Revenue Ownership – Direct experience driving PS revenue, utilization, and forecasting.

🔹 Strategic Thinking & Execution – Ability to build from 0-1, define strategies, and operationalize them successfully.

🔹 Cross-Functional Leadership – Comfort working closely with Sales, CS, and Product teams.

🔹 Hiring & Team Building – Experience hiring, mentoring, and structuring high-performing teams.

Why Join Us?

✨ Lead a high-impact team at one of the fastest-growing companies in data.

✨ Own and shape Atlan’s Professional Services motion as we scale.

✨ Work alongside some of the best minds in data governance and metadata management.

✨ Be part of a mission-driven team redefining how data teams collaborate.

Why Atlan for You?

At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic—our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress.

Joining Atlan means:

1. Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.

2. Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.

3. A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.

As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we’re creating a category-defining platform for data and AI governance. Backed by top investors, we’ve achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries.

If you’re ready to do your life’s best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together.

We are an equal opportunity employer
At Atlan, we’re committed to helping data teams do their lives’ best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.