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Home Health Sales Care Transitions Liaison LPN or RN

** This position has a base salary and monthly incentive plan available **

Similar experience is strongly preferred.

Active LPN or RN license in the state of the application, required.

Are you connected within the local hospitals? If so, apply now!

Position Overview
The Care Transitions Liaison serves as a liaison between Aveanna and the physician, client, hospital, medical personnel, and other healthcare team members. This role serves as an advisor to clients utilizing the resources and services available to meet their needs and resolve issues. The Liaison will evaluate services provided and community satisfaction based on these sources.

Essential Job Functions
- Collaborates with physicians, medical staff, or clients in the assigned territory to evaluate satisfaction of home care services
- Provides a plan of correction either verbally or in writing if dissatisfaction of services is noted
- Communicates with discharge personnel in assigned hospitals/facilities to ensure a smooth and satisfactory transfer of the patient to the Aveanna services.
- Educates physicians, discharge planners, and social workers about Aveanna services and the general benefits of home health and hospice services.
- Prospects for and identifies new physicians/discharge planners who have potential to refer patients to Aveanna
- Initiates cold calls and develops mutually beneficial relationships that are patient focused.
- Conducts initial and ongoing needs assessment of customers in assigned territory and responds accordingly, or refers on to the appropriate department that can address and/or meet those needs
- Attends and assists in enhancing effectiveness of liaison meetings; serves on agency committees.
- Assists in creating the production of printed educational material and brochures regarding services provided and presents this collateral to customers
- Participates with other Health Care Liaison team members in co-marketing and coordination of the above activities.
- Creates and maintains records and files of all referral contacts in assigned location
- Actively maintains a pulse on the market and on competing agencies in assigned territory
- Meets and/or exceeds referral and admission quota expectations for assigned location
- Utilizes creative and cost-effective means in achieving assigned location goals
- Performs other duties as assigned.

Requirements
- Minimum of two (2) years healthcare, home health, or hospice sales experience required

- Active LPN license in the state of the application 
- Knowledge of standards of practice for all services provided
- Active and unencumbered professional clinical license in the territory assigned
- Valid and current driver’s license with evidence of automobile liability insurance

HHH

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Home Health Sales Care Transitions Liaison LPN or RN, Aveanna Healthcare

Are you an LPN or RN looking to take your healthcare career to the next level? Aveanna in La Crosse County, WI, is seeking a dynamic Home Health Sales Care Transitions Liaison to join our dedicated team! In this exciting position, you'll act as a crucial link between our clients, physicians, and hospital staff, helping to ensure a smooth transition to home health services. Your experience within local hospitals will be a tremendous asset as you connect with medical professionals to educate them about our valuable services. The Liaison role is all about fostering relationships! You'll communicate directly with discharge personnel to facilitate seamless transfers while evaluating satisfaction with our services. If you've got two years of experience in healthcare, home health, or hospice sales, an active LPN or RN license, along with excellent communication skills, then we want to hear from you! At Aveanna, we believe in empowering our team members, providing them the resources needed to succeed while meeting and exceeding referral and admission quotas. Additionally, you'll be contributing to educational materials and actively participating in liaison meetings with other healthcare team members. What’s more, you’ll enjoy a base salary with a monthly incentive plan, rewarding your hard work! Join us in making a real difference in the lives of patients transitioning to home health care!

Frequently Asked Questions (FAQs) for Home Health Sales Care Transitions Liaison LPN or RN Role at Aveanna Healthcare
What are the responsibilities of the Home Health Sales Care Transitions Liaison at Aveanna?

As the Home Health Sales Care Transitions Liaison at Aveanna, you will be responsible for collaborating with physicians and healthcare staff to ensure optimal patient transitions to home health services. This includes communicating with discharge personnel to facilitate smooth transfers, evaluating the satisfaction of services provided, and developing relationships with potential referral sources. Your role will also involve conducting needs assessments and creating educational materials about our services.

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What qualifications are required for the Home Health Sales Care Transitions Liaison position at Aveanna?

To qualify for the Home Health Sales Care Transitions Liaison position at Aveanna, candidates must possess an active LPN or RN license in the state of application and have a minimum of two years of experience in healthcare, home health, or hospice sales. Additionally, knowledge of healthcare standards and a valid driver's license are required.

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How does the incentive plan work for the Home Health Sales Care Transitions Liaison at Aveanna?

Aveanna offers a competitive base salary along with a monthly incentive plan for the Home Health Sales Care Transitions Liaison role. Your success in meeting referral and admission quotas will directly impact your incentives, allowing you to reap the benefits of your hard work and dedication in providing top-notch patient care.

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What kind of experience is preferred for the Home Health Sales Care Transitions Liaison role at Aveanna?

Similar experience in home health, hospice sales, or related fields is strongly preferred for the Home Health Sales Care Transitions Liaison position at Aveanna. Previous connections within the local hospitals or healthcare network will significantly enhance your ability to thrive in this role.

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What sets the Home Health Sales Care Transitions Liaison role apart at Aveanna?

The Home Health Sales Care Transitions Liaison role at Aveanna is unique as it combines both clinical expertise and sales skills. You will have the opportunity to directly impact patient care by advocating for our services while building strong relationships within the healthcare community, making your work both rewarding and fulfilling.

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Common Interview Questions for Home Health Sales Care Transitions Liaison LPN or RN
What strategies would you use to build relationships with physicians and discharge planners?

Building relationships with physicians and discharge planners requires a combination of effective communication and trust. I would start by scheduling meetings to present and discuss Aveanna's services, ensuring I address their patients' needs directly. Consistent follow-up and demonstrating our commitment to quality care will foster long-term partnerships.

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How do you handle a situation where a client is dissatisfied with services?

In the case of client dissatisfaction, I would first listen carefully to their concerns without interruption. Then, I would reassure them that their feedback is valuable and work collaboratively to create a corrective action plan. Following this, I would monitor the situation closely to ensure their satisfaction is restored.

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Describe your experience in home health or hospice sales.

My experience spans over two years in healthcare sales, focusing on home health services. I have effectively managed client relationships, identified new referral sources, and conducted educational presentations to promote services. This experience has equipped me with the skills needed to meet and exceed targets and ensure quality care for clients.

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How do you keep track of referral contacts and ensure proper follow-up?

I maintain detailed records of all referral contacts using CRM software, along with regular spreadsheets. I prioritize follow-ups by scheduling reminders based on the urgency of each contact. This systematic process helps ensure no potential referral is overlooked, optimizing my outreach efforts.

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What motivates you to excel in a sales role in healthcare?

My primary motivation in healthcare sales is the opportunity to improve patient lives by connecting them with essential services. Knowing that I can make a positive impact on someone’s health journey drives me to excel and stay committed to achieving and surpassing my goals.

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How would you approach educating hospital staff about Aveanna services?

I would take a direct approach by first understanding their specific requirements. Then, I would create tailored educational presentations that highlight the unique benefits of our services. Using real-case scenarios and data-driven results can help illustrate the efficiency and effectiveness of Aveanna.

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Can you give an example of a successful marketing initiative you've led?

Certainly! In my previous role, I initiated a campaign that involved targeted outreach to local healthcare facilities. By creating informative brochures and organizing educational seminars, we increased referrals by 30% in six months, illustrating the success of collaborative efforts within the medical community.

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What do you consider the most challenging aspect of the Care Transitions Liaison role?

One of the most challenging aspects is managing varied needs and expectations from different stakeholders. Balancing communication with clients and medical staff can be complex, but I approach these challenges with proactive problem-solving and a collaborative mindset to facilitate smooth transitions.

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How do you ensure compliance with health-related requirements in your role?

I ensure compliance by staying well-informed about the latest health-related regulations and requirements within my jurisdiction. Regular training and attending workshops keep my knowledge current, allowing me to adhere to all necessary protocols effectively.

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Why do you think Aveanna would benefit from your skills as a Home Health Sales Care Transitions Liaison?

I believe Aveanna would benefit from my strong clinical background and my passion for patient care, combined with my proven sales experience. My ability to build rapport with healthcare providers and my deep understanding of patient needs allow me to effectively advocate for services, ensuring both client satisfaction and organizational success.

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At Aveanna, we believe that the ultimate place for caring is right in the comfort of home. We are a new company that has quickly established itself as a pre-eminent, national leader in healthcare as well as homecare. We believe in clinical excelle...

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DATE POSTED
April 2, 2025

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