Program Manager

As a Program Manager at Bixal, your primary responsibilities will include overseeing the management of information communications and website design projects. You will provide strategic leadership, manage the overall contract, and ensure quality standards are met across teams. This role also involves financial oversight, budget approval, and maintaining customer relationships to resolve any issues that arise.

To qualify for the Program Manager position at Bixal, candidates should possess a B.S. or B.A. degree in Business Administration, Education, or Computer Science, along with ten years of relevant experience in information management projects. Additionally, three years of experience in human services or public health organizations, preferably related to early childhood service delivery, is required. Strong project management skills and excellent communication abilities are crucial for success.

Yes! The Program Manager role at Bixal is primarily remote, which offers the flexibility to work from anywhere while occasionally traveling to client sites in Washington D.C. This setup allows you to maintain a healthy work-life balance while focusing on impactful projects.

The salary range for the Program Manager position at Bixal is between $120,000 and $130,000 per year. This competitive package reflects the experience and skills required for this pivotal role and aligns with our mission of delivering innovative solutions.

As a Program Manager at Bixal, you will manage projects that focus on information communications and website design within the federal sector. Your role will facilitate the transformation of service delivery to enhance customer experiences, particularly through human-centered initiatives in the context of early childhood development and public health.

Be prepared to share specific examples of large-scale projects you've managed, highlighting your approach to project planning, execution, and collaboration with teams. Discuss the tools and methodologies you used, such as Agile frameworks, and your strategies for overcoming challenges.

Explain your process for managing project budgets, including tracking expenses, approving invoices, and ensuring profitability. Emphasize your experience in cost management and how you've addressed financial challenges in previous roles.

Discuss your approaches to maintaining clear and open communication with stakeholders. Mention your use of regular updates, stakeholder meetings, and how you tailor your communication style to suit various audiences to ensure everyone is aligned on project goals.

Share your methods for prioritization, such as the Eisenhower Matrix or setting SMART goals. Explain how you assess project requirements and the urgency of tasks to effectively manage timelines without compromising quality.

Prepare to recount a specific challenge you faced, detailing the context, your approach to problem-solving, and the outcome. Highlight your ability to stay calm under pressure and how you leveraged team collaboration to find a resolution.

List the project management software you're familiar with, such as Jira, Trello, or Microsoft Project. Explain how these tools have helped you in tracking project progress, managing tasks, and facilitating team communication.

Discuss your approach to quality assurance, including establishing clear criteria, regular check-ins with team members, and obtaining feedback from stakeholders. Provide an example of a project where your focus on quality improved end results.

Describe your leadership approach, whether it's collaborative, transformational, or servant leadership. Provide examples of how you inspire and motivate your team, and how you foster an inclusive environment where everyone's voice is heard.

Explain your risk management strategy, focusing on how you identify potential risks, assess their impact, and develop contingency plans. Share an instance where you successfully mitigated a risk during a project.

Express your passion for Bixal’s mission of delivering innovative and human-centered solutions. Share how your values align with theirs and your excitement for contributing to meaningful projects that positively impact public service.