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Manager, Card Marketing Oversight

Company Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com 

We are seeking a Manager- Marketing - Cards Oversight to contribute to our next level of growth and expansion.  Drive sustained and profitable revenue growth through the planning, development, and execution of customer engagement marketing programs. As a key member of the Marketing Planning and Delivery practice within Canadian Banking Marketing, you will lead full-funnel marketing planning and benefit-led campaigns that support the bank’s strategic objectives.

The Details:

  • Location: Hybrid, Toronto (Onsite 2-3 days on site)
  • Duration: 12 months with potential for extension
  • Benefits: We offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, Paid Sick Time, and an incredibly supportive team cheering you on!

Job Description

  • Develop and execute engagement strategies across the credit card portfolio, including new product launches, events, upgrades, and card refreshes, ensuring seamless client experiences.
  • Support annual and quarterly marketing planning, refining objectives to align with business goals.
  • Analyze market research and data insights to inform the strategic direction of benefit-led campaigns.
  • Monitor consumer sentiment, market conditions, and competitive activity to enhance agility in marketing planning and budget allocation.
  • Partner with Customer Journey Management teams to design and implement action plans that drive customer engagement and revenue growth.
  • Work cross-functionally with business, channel, and marketing teams in a highly matrixed environment to ensure alignment and buy-in.
  • Support the development and deployment of creative assets across multiple channels and touchpoints.
  • Ensure proper usage of the brand guidelines across all marketing materials.
  • Foster an inclusive, high-performance culture that values diverse perspectives.
  • Champion the clients core values: Accountability, Passion, Integrity, and Respect.
  • Ensure compliance with operational risk, regulatory guidelines, and marketing governance standards.

Qualifications

  • Manager: 4+ years of experience in marketing strategy, customer engagement, or related fields.
  • Senior Manager: 6+ years of experience, with a proven track record of driving performance growth across multiple KPIs.
  • Exposure to Agile methodologies and working in cross-functional teams.
  • Strong understanding of product analytics and marketing technology stacks.
  • Ability to thrive in a fast-paced, results-driven environment with a highly collaborative approach.

Working Conditions

  • Hybrid role based in Toronto, with one day onsite per week.
  • Standard office environment with occasional non-standard hours.
  • Limited domestic travel as required.

Additional Information

This role is not eligible for immigration sponsorship.

A diverse workforce is a strong workforce 
To deliver growth at BLEND360 and for our clients, we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success.  We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.  

This is not the work of the moment, and this requires continued learning and purposeful actions.  We are investing resources to understand and improve the sourcing, selection, and retention of the talent we hire, and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning. 

 

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Manager, Card Marketing Oversight, Blend360

At Blend, we are on the lookout for a dynamic Manager of Card Marketing Oversight to join our team in Toronto, ON. This role is crucial in driving customer engagement marketing programs that make a real difference in our clients' lives. In this hybrid position, you’ll collaborate with our amazing team to develop and execute engagement strategies across our credit card portfolio, including exciting new product launches and events that ensure unforgettable client experiences. Your knack for analyzing market research and data insights will inform our campaigns while monitoring consumer sentiment will keep us agile and ahead of the competition. You’ll work closely with Customer Journey Management teams to implement actionable plans that really boost customer engagement and revenue growth. With our supportive work culture, you’ll find plenty of encouragement among your colleagues as we build something extraordinary together. Blend believes in the fusion of human expertise and artificial intelligence, and your role will help us achieve this vision. If you have a passion for marketing strategy, a collaborative spirit, and a commitment to driving results, we want to hear from you. Join us in Toronto and be part of a team that values diverse perspectives, fosters innovation, and champions accountability, passion, integrity, and respect for everyone.

Frequently Asked Questions (FAQs) for Manager, Card Marketing Oversight Role at Blend360
What are the main responsibilities of the Manager, Card Marketing Oversight at Blend?

The Manager, Card Marketing Oversight at Blend is responsible for developing and executing engagement strategies across the credit card portfolio, overseeing new product launches, and ensuring seamless client experiences. You will also lead marketing planning, analyze market research to inform campaigns, and collaborate with cross-functional teams to optimize customer engagement and revenue growth.

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What qualifications do I need for the Manager, Card Marketing Oversight position at Blend?

To qualify for the Manager, Card Marketing Oversight position at Blend, you should have at least 4 years of experience in marketing strategy or customer engagement. A strong understanding of product analytics and experience in a fast-paced, collaborative environment is key. For those aiming for a Senior Manager role, 6 or more years of experience with a proven background in driving performance across multiple KPIs is required.

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Does the Manager, Card Marketing Oversight position at Blend allow for remote work?

Yes! The Manager, Card Marketing Oversight role at Blend is a hybrid position, requiring you to be onsite in Toronto 2-3 days a week. We understand the importance of flexibility and offer support for a balanced work-life environment.

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What kind of benefits does Blend offer to its employees in the Manager, Card Marketing Oversight role?

As a Manager, Card Marketing Oversight at Blend, you will have access to a comprehensive benefits package that includes health, vision, dental coverage, life insurance, a 401K plan, pretax commuter benefits, and paid sick time. Plus, you’ll be welcomed into an incredibly supportive team environment where your professional growth is fostered.

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How does Blend promote diversity in the workplace for the Manager, Card Marketing Oversight position?

Blend is deeply committed to fostering a diverse and inclusive workplace for all employees, including those in the Manager, Card Marketing Oversight role. We believe that a diverse workforce enhances our ability to deliver client growth and success. Our initiatives focus on improving talent acquisition, retention, and creating an environment where diverse perspectives are valued and integrated into our team culture.

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Common Interview Questions for Manager, Card Marketing Oversight
Can you describe your experience with developing marketing strategies?

When answering this question, focus on specific examples from your past roles. Highlight how you developed a marketing strategy, what data and insights you used, and the outcome of your campaigns. Being able to showcase measurable results will make your answer stronger.

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How do you prioritize tasks when managing multiple projects?

To effectively prioritize tasks, you can discuss different methods you use, such as Agile methodologies or prioritizing based on business impact. Highlight examples from your experience where you successfully managed competing deadlines and how your approach led to successful project outcomes.

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What tools do you utilize for analyzing market research data?

Discuss the marketing technology stacks you're familiar with, such as CRM systems, analytics platforms, or customer engagement tools. Emphasize your ability to interpret data and how it has influenced your strategy in past positions.

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Share an example of how you drove customer engagement in your previous role.

Provide a specific example of a campaign or strategy you implemented that successfully enhanced customer engagement. Speak about the metrics you tracked, the changes you made based on feedback, and the resulting impact on customer interaction and sales.

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How do you ensure brand guidelines are followed in marketing materials?

In your response, you can detail the processes you follow to maintain consistency, such as working cross-functionally with design teams and implementing review systems. Mention any tools or documentation you use to keep team members aligned with the brand's messaging.

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Describe a time you had to work with cross-functional teams. What was your approach?

Provide an example that showcases your collaborative skills. Discuss how you ensure open communication, defined roles, and shared goals among the teams. This reveals not only your team player attitude but also your leadership capabilities.

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What steps do you take to stay current with market trends?

Talk about how you regularly read industry publications, attend conferences, or participate in professional groups. This displays your proactive approach to staying informed and your commitment to continuously improving your marketing strategies.

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Can you talk about your experience with budgeting for marketing campaigns?

Discuss your experience with developing and managing budgets for marketing initiatives. Include examples of how you allocated resources, evaluated ROI, and made adjustments based on performance metrics to maximize effectiveness.

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How would you handle a situation where a marketing campaign did not perform as expected?

Highlight your analytical skills by discussing how you would assess campaign performance, identify underlying issues, and implement corrective actions. This demonstrates your problem-solving attitude and ability to learn from challenges.

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What motivates you in the field of marketing?

Share your enthusiasm for creativity and data-driven decision-making. Mention specific aspects of marketing that invigorate you, such as customer connections or innovative solutions, to illustrate your passion for the role.

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Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamles...

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Full-time, hybrid
DATE POSTED
March 19, 2025

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