Manager Roofing Division****

As a Roofing Division Manager at Bone Dry Roofing in Evansville, Indiana, you will oversee all daily operations including sales, production, and customer service. You'll be responsible for supervising roofing jobs, managing subcontractor crews, and ensuring that quality control is maintained throughout each project. Effective communication with clients, problem-solving of issues, and maintaining budgets will be crucial parts of your role.

To apply for the Roofing Division Manager position at Bone Dry Roofing, candidates should have at least a high school diploma or equivalent, with a college degree preferred. A valid driver’s license, a clean background check, and a minimum of 3 years of management experience in a related field are essential. Strong communication and leadership skills are also crucial for success in this role.

For the Roofing Division Manager role at Bone Dry Roofing, experience in construction management, sales, and customer service within the roofing industry will be especially beneficial. Previous supervisory roles where you've effectively led teams and managed budgets can help you stand out as a strong candidate.

At Bone Dry Roofing in Evansville, the work environment for a Roofing Division Manager is dynamic and collaborative. You'll work closely with various divisions, engage directly with clients, and oversee field operations, which can take you outdoors to inspect job sites. It’s a role that requires flexibility as you may find yourself performing various tasks, from managing paperwork to inspecting rooftops.

Employees in management positions, including the Roofing Division Manager at Bone Dry Roofing, can expect competitive compensation, bonus eligibility, and a comprehensive benefits package. This includes medical, vision, and dental insurance, company-paid life insurance, short-term disability, a 401(k) plan, and generous PTO, which makes it a fulfilling and secure place to work.

When handling difficult customer interactions, focus on active listening to fully understand their concerns. Acknowledge their feelings and work towards a solution that aligns with Bone Dry’s commitment to excellent customer service. Show empathy, be professional, and assure them that you’ll take the necessary steps to resolve their issue in a timely manner.

In managing a roofing project, it’s essential to outline a clear plan. Describe your approach from initial client consultation through the execution of the job. Emphasize your organization skills, communication with subcontractors, and quality inspections, which all contributed to the successful completion of the project on time and within budget.

Effective team management involves clear communication of expectations and providing regular feedback. I believe in setting achievable goals and celebrating successes, no matter how small. Keeping the team motivated can also involve professional development opportunities and encouraging a team-oriented work culture.

Safety is paramount in roofing. I ensure that all team members follow safety protocols and receive proper training. Conducting pre-project safety meetings, regular safety audits, and ensuring that all the necessary safety equipment is available and in use are vital steps I take to maintain compliance on the job site.

I have extensive experience in budgeting, specifically developing project budgets, forecasting expenses, and tracking financials throughout the project lifecycle. I work closely with the General Manager to ensure that our division meets its financial goals while maintaining high standards of quality.

Coordination with other divisions is crucial for smooth operations. I maintain open lines of communication with teams across the company, whether through regular meetings or collaborative tech tools, to ensure that workflow, materials, and resources are managed efficiently between each division.

Quality control inspections begin with clear criteria for success. I conduct inspections at multiple project stages, ensuring that all work meets Bone Dry Roofing’s high standards and that all final walkthroughs are conducted with both the homeowner and subcontractors to address any concerns or issues immediately.

For warranty claims, I prioritize prompt communication with the affected customers to understand their issues fully. I collaborate with my team to investigate each claim thoroughly and follow up with resolutions based on company policy, ensuring customer satisfaction and retention.

Staying updated with industry trends involves continuous learning through professional associations, attending industry conferences, and networking with other professionals. I also encourage my team to share insights and new ideas that could enhance our practices at Bone Dry Roofing.

I am drawn to Bone Dry Roofing due to its strong reputation for quality and customer care. I believe in fostering a professional environment where both employees and clients come first, and I am excited about the opportunity to contribute to the company’s ongoing success in the roofing industry.