Technical Communicator (f/m/div.)

As a Technical Communicator at Bosch, your main responsibilities will include creating and maintaining technical documentation for security products, software, and services, in line with internal and external standards. You'll also manage localization and proofreading processes, facilitate the review and approval of documentation, and prepare for multichannel publishing. Additionally, improving documentation processes and supporting the development of smart information will be part of your day-to-day tasks.

To qualify for the Technical Communicator position at Bosch, candidates typically need a degree in Technical Communication, Language Sciences, or Engineering, along with practical experience in technical writing, particularly for hardware or software products. Strong English writing skills and proficiency in grammar and proofreading are essential. Familiarity with project management, content management systems, and tools like Passolo is also valuable for this role.

Bosch is committed to the continuous professional development of its employees, including Technical Communicators. The company offers various training opportunities, such as technical training and language courses, to bolster your skill set. This commitment to learning and growth is part of our culture and reinforces the career progression opportunities within the organization.

As a Technical Communicator at Bosch, you'll have the chance to work with advanced tools and technologies. Familiarity with content management systems like Schema ST4 and authoring tools are important for your role. Additionally, experience with translation management tools, such as Passolo, will enhance your capability to manage multilingual documentation effectively.

The work environment for a Technical Communicator at Bosch is dynamic and collaborative, characterized by flexible work conditions and a hybrid system. You'll have the opportunity to communicate directly with engineers and subject matter experts in agile environments. Plus, the supportive atmosphere encourages innovation and creativity, making it an exciting place to grow your career.

In responding to this question, share specific examples of the types of technical documentation you've created, such as user manuals or API documentation. Highlight your writing process and how you ensure accuracy and clarity. Mention any tools you use, as well as collaboration with engineers to gather necessary information, showcasing your comprehensive approach.

Your answer should outline your familiarity with localization processes. Talk about any tools you've used, like Passolo, and describe steps you take to ensure translations maintain technical accuracy and consistency. Emphasize the importance of cultural nuances in documentation and share any relevant experiences you've had with translation teams.

Discuss your systematic approach to reviewing documentation. Explain how you stay updated on the latest internal and external standards and guidelines. Share examples of how you’ve implemented feedback from stakeholders and improved document quality to meet these standards effectively.

Describe your approach to receiving and incorporating feedback. Mention the importance of open communication and how you actively seek input during the documentation process. Provide a specific example of a situation where feedback led to significant improvements in your documentation.

In your response, emphasize your experience with formatting and structuring documentation for various platforms and audiences. Discuss how you optimize content for usability across channels while ensuring consistent branding and style. Share any tools you've used for this purpose.

Respond with a specific example that illustrates your problem-solving skills. Highlight the challenges you faced, why they were significant, and detail the steps you took to overcome these obstacles. Conclude with the positive result and what you learned from the experience.

Explain your organizational skills and tools you use, such as project management software or checklists. Describe your methods for prioritizing tasks and setting deadlines while ensuring quality across projects. Any specific examples of managing deadlines effectively would enhance your answer.

Detail your specific experience with API documentation, discussing the formats you've used, and the audience's needs you catered to. Highlight how you ensure that technical jargon is clear and accessible to both developers and non-developers, showcasing your ability to adapt content for various audiences.

Talk about the methods you employ to verify the accuracy of your documents, such as peer reviews, stakeholder approvals, and referencing technical specifications. Discuss the importance of feedback cycles and how they play a part in maintaining accuracy in your work.

Here, express your passion for bridging the gap between technology and users. Share specific aspects of technical communication that excite you, such as the opportunity to make complex information accessible, which ultimately helps users understand and utilize products effectively.