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Senior Business Manager - People Strategy & Analytics

Senior Business Manager - People Strategy & Analytics

People Strategy & Analytics is an emerging field where Capital One is on the leading front. Our team brings data, analytics, and insights to shape critical talent decisions and strategy at Capital One. We work closely with HR partners and senior executives in shaping talent policy, automating real-time data and improving talent decision-making. The team is comprised of people with diverse skills and backgrounds including: data analysts and engineers, product managers, data scientists, consultants and strategists, business analysts, HR specialists, economists, and Industrial Organizational Psychologists.

As a Business Senior Manager, you will apply your strategic and analytical skills to solve open-ended, complex questions about how we should attract, develop, and retain top talent. You will team up with world-class professionals and senior leadership and work on impactful projects. Your day-to-day might involve:

  • Using data & analysis to help executives conduct workforce planning and org design strategy effectively

  • Designing new ways to understand and measure associate potential

  • Developing analyses and tools to help Capital One source and hire the best talent

…and you will do it all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development.

Specific responsibilities include, but are not limited to:

  • Strategic problem solving: Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions

  • Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights

  • Experimentation: Partner with clients in experiment design to better understand key drivers of associate behavior

  • Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

Successful Team Members Demonstrate Competencies In These Areas

  • Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way

  • Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations

  • Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes

  • Partnership: Collaborate effectively with other team members and clients in HR

  • Communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)

  • Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity

Basic Qualifications:

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

  • At least 2 years of experience in quantitative analysis

  • At least 2 years of experience in qualitative analysis

  • At least 1 year of experience in people management

  • At least 1 year of experience in project management

Preferred Qualifications:

  • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

  • 2+ years of experience in SQL querying 

  • 2+ years of experience in Python

  • 4+ years of experience in business analysis

  • 2+ years of experience in consulting

  • 5+ years of experience in quantitative analysis

  • 5+ years of experience in qualitative analysis

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $193,000 - $220,300 for Sr. Business Manager


 

Richmond, VA: $175,500 - $200,300 for Sr. Business Manager


 


 


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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What You Should Know About Senior Business Manager - People Strategy & Analytics, Capital One

Are you ready to take the next big step in your career? Capital One is on the lookout for a Senior Business Manager - People Strategy & Analytics to join our dynamic team in Richmond, Virginia. This is an exciting opportunity to influence our talent strategy through data-driven insights and analytics. In this role, you’ll dive deep into complex questions regarding how we attract, develop, and retain top talent, while collaborating with a diverse group of experts in analytics, HR, and business strategy. Your day-to-day will involve working closely with executives to aid in workforce planning, designing innovative measurement tools for potential associates, and utilizing data to enhance our recruiting processes. You’ll be at the forefront of transforming the associate experience while implementing analyses and insights that help shape our decisions at Capital One. This is a collaborative environment that champions creativity and continuous learning, and where your contributions are truly valued. If you are passionate about using advanced analytics to make an impact and thrive in a results-focused team, we want you to be part of this journey with us. Here at Capital One, we believe in nurturing your growth and celebrating our innovations in the field of People Strategy & Analytics. If you're ready to take on complex challenges, connect with a team of visionary thinkers, and drive significant organizational change, apply today and help us redefine what it means to succeed in talent management!

Frequently Asked Questions (FAQs) for Senior Business Manager - People Strategy & Analytics Role at Capital One
What are the core responsibilities of the Senior Business Manager - People Strategy & Analytics at Capital One?

The Senior Business Manager - People Strategy & Analytics at Capital One is responsible for applying strategic and analytical skills to solve complex talent-related challenges. This role involves conducting workforce planning, measuring associate potential, creating analytical tools for recruitment, and collaborating with various stakeholders to drive organizational improvements.

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What qualifications are required for the Senior Business Manager - People Strategy & Analytics position at Capital One?

Candidates for the Senior Business Manager - People Strategy & Analytics role at Capital One should have a Bachelor’s Degree in a quantitative field and at least 2 years of experience in both quantitative and qualitative analysis, alongside relevant project management and people management experience. Preferred qualifications include a Master’s Degree and advanced skills in SQL and Python.

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How does the Senior Business Manager - People Strategy & Analytics contribute to Capital One's talent strategy?

The Senior Business Manager - People Strategy & Analytics directly impacts Capital One's talent strategy by analyzing data to inform decisions on workforce planning, enhancing the associate experience, and collaborating with executives to implement evidence-based solutions. Their work helps align talent management strategies with business goals.

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What skills are essential for the Senior Business Manager - People Strategy & Analytics role at Capital One?

Essential skills for the Senior Business Manager - People Strategy & Analytics position at Capital One include strong analytical and problem-solving abilities, effective communication and collaboration skills, and a passion for improving the associate experience through innovative measurement and analytics techniques.

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What is the career growth potential for a Senior Business Manager - People Strategy & Analytics at Capital One?

The career growth potential for a Senior Business Manager - People Strategy & Analytics at Capital One is significant, as this role provides exposure to senior executives, involvement in crucial strategic projects, and opportunities for development within the organization’s evolving analytics landscape.

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Common Interview Questions for Senior Business Manager - People Strategy & Analytics
Can you describe your experience with quantitative analysis and how it applies to the Senior Business Manager - People Strategy & Analytics role?

In preparation for an interview, discuss specific projects where you've utilized quantitative analysis to drive decisions. Highlight your method of gathering data, the analytical tools you employed, and the resulting impact on business outcomes, especially in talent management.

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What strategies would you use to improve workforce planning at Capital One?

When answering this question, it’s helpful to outline a proactive approach that includes utilizing data to identify trends, collaborating with HR to understand operational needs, and designing predictive models that can provide insights into future workforce requirements.

Join Rise to see the full answer
How would you measure the success of talent acquisition initiatives?

To answer effectively, mention key performance indicators (KPIs) such as time-to-hire, quality of hire, and candidate satisfaction scores. Discuss how you would analyze these metrics continuously to adjust strategies and improve talent acquisition efforts.

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Describe a time you used data to inform a major decision.

Prepare an example illustrating your data analysis process, the insights you derived, and how those insights directly influenced a significant decision in your previous role, ideally related to talent management or business strategy.

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What role does collaboration play in your approach as a Senior Business Manager?

In your response, highlight the importance of cross-functional teamwork, sharing ideas with colleagues across departments, and how collaboration can lead to innovative solutions that drive results in talent strategy.

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Explain how you communicate complex analytics to stakeholders.

Discuss strategies like creating clear visualization tools, tailoring your messaging to your audience, and using storytelling techniques to make complex data understandable and actionable for various stakeholders.

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What methods do you use for experiment design in workforce analysis?

Explain your methodology for designing experiments, such as defining objectives, selecting appropriate metrics, and ensuring sample size validity, while emphasizing the importance of deriving actionable insights from the results.

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How do you prioritize multiple projects in a fast-paced environment?

Discuss your time management strategies, such as using project management tools, setting clear objectives, and frequently communicating with team members to stay aligned on priorities and deadlines.

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What innovations in People Strategy & Analytics excite you the most?

To craft a compelling answer, share specific trends or technologies (like AI or machine learning) that you find intriguing and discuss how they could revolutionize talent management and the associate experience at Capital One.

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Describe your experience with SQL or Python, especially related to business analysis.

Be ready to discuss specific instances where you used SQL or Python to extract or analyze data, the tools you created or utilized, and how these programming skills helped you make informed decisions in a business context.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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