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Sr. Associate, Product Marketing

Senior Associate, Product Marketing - Business Cards & Payments We are building a leading information-based technology company at Capital One. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results.The Business Cards and Payments (BC&P) Product Marketing team is a passionate and entrepreneurial team of marketing strategists focused on communicating the value of our business products across our marketing channels to prospective and existing customers.We are looking for a strategic, results-focused Senior Associate to support and deliver end-to-end strategies for our product roadmaps and business objectives.The role will allow you to flex muscles in building go-to-market strategic plans, positioning and messaging, test and learn agendas, launching new products/features, and marketing across channels.Key Responsibilities:• Develop insight-driven marketing strategies that include positioning and GTM strategy recommendations, testing opportunities and clear timelines.• Partner with the Insights team to deeply understand the target audience, validate product positioning and messaging, and act as the voice of the customer to the organization at large.• Manage creative development (with internal creative teams or agency partners) to ensure marketing is on-brand, high quality, aligned to our strategic intent and delivered on schedule.• Assess performance results of marketing campaigns and turn insights into actionable marketing plans• Understand how competitors are evolving their product and messaging strategies, and build strategies that position us for success in the market.• Contribute to articulating the future state of how we want marketing to work at Capital One, particularly driving how our marketing strategy evolves.• Proactively identifies opportunities for expansions, optimizations and improvements based on industry trends and marketing best practices• Understand and define the intersection of marketing strategy & marketing technology• Collaborate with channel & digital teams to deliver campaigns into market• Collaborate with multiple partner teams and navigate/negotiate through a complex organization• Analyze customer behavior data to identify opportunities and optimal segments to optimize marketing tests and strategiesRequirements:• High level of initiative and ownership, ability to coordinate efforts across diverse functional groups• Ability to self-direct and task switch between strategic and tactical initiatives regularly• Succinct, focused written and verbal communication skills• Customer-obsessed: Loves diving deep into data to understand customer behavior and motivations.• Marketing analytics practitioner & problem solver: Uses data and storytelling to influence decisions and deliver actionable recommendations that solve current customer engagement & product marketing opportunities.• Collaboration & Influence: ability to productively partner with a wide variety of teams across the organization to advance our goals and connect marketing activities to the underlying business strategy• Results oriented: Focuses on driving impact in both the short and long term, and is able to drive and execute an agenda end-to-end from conception through to in-market delivery within an uncertain and fluid environment.• Team player: Helps us achieve more than the sum of our parts by collaborating effectively with others and encouraging an inclusive culture with diverse teammates• Creative thinking & curiosity: Able to think outside the box for creative development and marketing strategy. Asking questions and pushing to think beyond how we operate today.
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What You Should Know About Sr. Associate, Product Marketing, Capital One

At Capital One in McLean, VA, we are on the lookout for a passionate and strategic Senior Associate, Product Marketing, specifically for our Business Cards & Payments division. As part of an engaging team, you'll be at the forefront of crafting effective marketing strategies that resonate with our customers. Your creative thinking will shine as you design go-to-market strategies and develop positioning that communicates the true value of our offerings. We believe in making data-driven decisions, so a keen insight into customer behavior will be essential as you collaborate with our Insights team to validate messaging and product positioning. This role is all about results! You’ll manage creative development with both internal and external teams to ensure all marketing materials uphold our brand integrity and strategic goals. Plus, monitoring the performance of marketing campaigns will be your knack. You'll analyze results, spot growth opportunities, and refine strategies that propel our products forward in a competitive landscape. If you thrive in a dynamic work culture and enjoy blending marketing strategy with innovative technology, this position is a perfect fit for you! Join us at Capital One where collaboration, creativity, and customer focus drive everything we do. Let's redefine the future of product marketing together.

Frequently Asked Questions (FAQs) for Sr. Associate, Product Marketing Role at Capital One
What are the key responsibilities of a Senior Associate, Product Marketing at Capital One?

The Senior Associate, Product Marketing at Capital One plays a pivotal role in developing marketing strategies that effectively communicate the value of our Business Cards & Payments offerings. This includes building go-to-market strategic plans, collaborating with internal insights teams to understand target audiences, managing creative developments, and analyzing campaign performance to refine marketing strategies based on data-driven insights.

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What qualifications are needed for the Senior Associate, Product Marketing position at Capital One?

Candidates for the Senior Associate, Product Marketing role at Capital One should exhibit a high level of initiative and ownership, possess strong communication skills, and have a customer-focused mindset. Experience in marketing analytics is essential, alongside the capability to collaborate with diverse teams and influence strategies that align marketing efforts with business objectives.

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How does Capital One evaluate the performance of marketing campaigns for the Senior Associate, Product Marketing role?

At Capital One, evaluating marketing campaign performance is a critical aspect of the Senior Associate, Product Marketing role. The selected candidate will assess results through data analysis, turning insights into actionable marketing plans. This involves understanding customer behavior and leveraging competitive intelligence to position our products effectively.

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What skills are essential for success as a Senior Associate, Product Marketing at Capital One?

Success as a Senior Associate, Product Marketing at Capital One hinges on a mix of strategic mindset and hands-on expertise. Essential skills include data-driven decision-making, creative problem-solving, effective communication, and a collaborative spirit that fosters synergies across multiple teams to execute comprehensive marketing strategies.

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What opportunities for growth can a Senior Associate, Product Marketing expect at Capital One?

As a Senior Associate, Product Marketing at Capital One, you will have numerous opportunities to grow. You'll work on high-impact projects that influence product roadmaps while developing your skills in marketing strategy, analytics, and collaboration. This role offers exposure to diverse business functions and the chance to contribute to innovative marketing approaches that evolve with industry trends.

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Common Interview Questions for Sr. Associate, Product Marketing
Can you describe your experience with developing go-to-market strategies?

In responding to this question, highlight your past roles where you successfully created go-to-market strategies. Discuss the process you followed, the data you analyzed, and how you collaborated with other teams. Always connect your experience to measurable outcomes and lessons learned.

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How do you approach analyzing customer behavior data to inform marketing strategies?

When discussing this, emphasize your analytical skills and tools you’re familiar with for gathering customer insights. Explain how you've used data in previous roles to shape messaging and product offerings, providing specific examples of adjustments made based on your analyses.

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What metrics do you typically use to assess the success of a marketing campaign?

Identify key performance indicators (KPIs) you’ve used in past campaigns, such as conversion rates, ROI, customer engagement metrics, and more. Illustrating your experience with specific campaigns will demonstrate your understanding of effective performance measurement.

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How do you ensure marketing materials align with brand strategy?

Discuss your methods for collaborating with creative teams and reviewing materials to ensure they meet brand guidelines. Mention any tools or processes you use for quality assurance and how you’ve navigated feedback from stakeholders to strengthen brand alignment.

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Describe a time when you had to collaborate with a complex team structure. How did you manage that?

Focus on your collaboration skills, mentioning how you communicated effectively with team members from various functions. Highlight specific challenges encountered and how your leadership or organizational skills helped to coordinate efforts for successful project outcomes.

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What do you believe are the emerging trends in product marketing?

Here, you’d want to showcase your knowledge of industry trends. Discuss how data analytics, personalized marketing, and digital transformation are shaping the future of product marketing, and how you would apply those trends at Capital One.

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How do you manage tight deadlines while ensuring quality work?

Detail your time management and prioritization skills. Explain how you set project timelines, allocate resources, and ensure that all team members stay aligned and focused, while still maintaining high-quality outputs. Sharing examples can help illustrate your approach.

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What role does data play in your marketing strategy development process?

Emphasize your data-driven approach by recounting instances where data informed your marketing strategy. Discuss the analytics tools you've used and how you leveraged data insights to refine product positioning and messaging.

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Can you share an example of a successful product launch you've led?

Provide a case study from your experience where you played a significant role in a product launch. Discuss your contributions, from market research and strategic planning to execution and analysis of results, focusing on what made it successful.

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How would you handle a situation where a campaign is underperforming?

Share your problem-solving approach to analyzing why a campaign might be underperforming. Discuss strategies for both adjusting the current campaign and implementing changes for future campaigns based on comprehensive, data-driven evaluations.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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DATE POSTED
March 21, 2025

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