Transportation Planner

As a Transportation Planner at Carrier Global Corporation, your main responsibilities include planning outbound shipments using a Transportation Management System (TMS), tendering freight to contracted carriers, and managing urgent shipping requests. You will also communicate with internal and external stakeholders, set delivery appointments, and work on continuous improvement initiatives to enhance cost-effectiveness and performance.

Candidates interested in the Transportation Planner role at Carrier Global Corporation should have a High School Diploma or GED and at least 2 years of experience in transportation, logistics, or supply chain planning. While a Bachelor’s degree and experience with ERP systems such as SAP or Oracle are preferred, a strong passion for customer service and problem-solving abilities are critical for success in this role.

In the Transportation Planner role at Carrier Global Corporation, you directly contribute to sustainability by optimizing shipping processes that minimize costs while enhancing on-time deliveries. This involves identifying opportunities for continuous improvement and executing innovative, sustainable solutions that reduce the overall environmental impact of our logistics operations.

To be successful as a Transportation Planner at Carrier Global Corporation, you need strong analytical and communication skills, proficiency in using Microsoft Office applications, and the ability to manage diverse cross-functional teams. An innovative mindset that embraces change and a strong customer service orientation are also critical to excel in this dynamic role.

The work environment for a Transportation Planner at Carrier Global Corporation is collaborative and dynamic. You will be part of a diverse workforce that emphasizes teamwork and open communication, with opportunities to drive impactful logistics processes that serve both customers and the planet.

In my previous roles, I have frequently utilized Transportation Management Systems to plan and execute shipments efficiently. I focus on optimizing delivery schedules and costs while ensuring compliance with logistical requirements. Providing specific examples from my experience would demonstrate my capability.

Prioritizing urgent shipping requests involves assessing the impact on customer satisfaction and operational efficiency. I analyze factors like delivery timelines and costs, ensuring that urgent requests are communicated effectively to the warehouse for timely processing.

I actively seek opportunities for continuous improvement by analyzing performance data, soliciting feedback from stakeholders, and staying updated with industry trends. I implement solutions that enhance delivery reliability and reduce costs, aiming for an agile logistics operation.

Effective communication is paramount. I ensure that all stakeholders are kept informed through timely updates via email or phone. I also encourage open dialogue to address concerns promptly, reinforcing our commitment to customer service.

Once, we faced a significant delay in shipments due to unexpected weather conditions. I quickly revised our delivery plans and negotiated with multiple carriers to find alternative routes, which minimized disruption and maintained customer satisfaction.

I regularly track metrics such as on-time delivery rates, transport costs, and order accuracy. These KPIs help me assess performance and identify areas for improvement, aligning our goals with organizational objectives.

Adapting to fluctuations in demand requires flexibility and proactive planning. I monitor forecasts closely, adjust shipment schedules, and collaborate with stakeholders to ensure we meet customer expectations, regardless of demand changes.

I utilize TMS tools combined with data analytics platforms to provide comprehensive reports on shipment statuses. These tools allow for real-time updates and enable stakeholders to make informed decisions swiftly.

Building strong relationships with carriers and suppliers involves clear communication, setting mutual goals, and fostering transparency. I believe that maintaining open lines of communication enhances trust and partnership success.

I am motivated by the challenge of optimizing logistics processes and improving customer satisfaction. Knowing that my role directly impacts the success of the company and contributes positively to our clients drives me to excel every day.