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QSR Supervisor Trainee

Gulf Coast BU - Region 09 - Market 02: 2985 Highway 49, Collins, Mississippi 39428

Availability - Shift/Days

Flexible Availability


 


 

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:
 

RESTAURANT MANAGER TRAINEE JOB SUMMARY:

This position is to prepare the candidate for the Restaurant Manager role.  After a designated period of training, the Restaurant Manager Trainee (RMT) may be responsible for managing the day-to-day operations of a designated Company operated Restaurant for a period of no longer than 90 days.  The RGMT may have partial or full responsibility for the business including people, operations, and financial metrics.  This position reports directly to the Restaurant District Manager. 

RESTAURANT MANAGER TRAINEE EXPECTATIONS:

  • Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary

  • Recruits, interviews, selects, hires, and completes onboarding for all positions

  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties.  Delegates job responsibilities and shift duties and follows up to ensure completion

  • Establishes build to’s and maintains the production management system

  • Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations

  • Supervises and coaches team members to follow guidelines for food preparation and production management

  • Ensures team members are properly trained on Brand and Company standards on an ongoing basis

  • Cascades all relevant information and maintains communication board

  • Implements new Brand campaigns and conducts new product training

  • Ensures product quality, food safety, and operational standards are met

  • Monitors and ensures accuracy of all cash, sales, and inventory control records   

  • Communicates as required with the district manager

  • Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required

  • Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance

  • Completes reports on all incidents following our 5-minute rule policy

  • Ownership for all financial and operational metrics, resulting in a profitable restaurant

  • Conducts team member check in’s and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance

  • Implements progressive discipline to address deficiencies in performance or failure to adhere to Company policies or regulatory requirements.

  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

RESTAURANT MANAGER TRAINEE BENEFITS:

  • Medical, Dental, Vision, Term Life and AD&D plans

  • Flexible spending and health savings accounts

  • Short-Term and Long-Term Disability

  • Vacation, Holiday, Personal, and Sick paid time off

  • Matching 401(k)

  • Tuition Reimbursement

  • Stock Purchase Plan

  • Employee Discount Program

  • Discount Meal Benefit

  • Wellness Plan

  • Mobile Phone Benefit (GM)

  • Wait periods may apply

RESTAURANT MANAGER TRAINEE QUALIFICATIONS:

  • Minimum of 1-2 years restaurant management experience preferred

  • Proficient in Microsoft Office Suite

  • Valid state Driver’s License required

  • Serv Safe© Manager certification preferred

  • Open availability required

  • Excellent communication skills

  • Motivates, coaches, and leads team members

  • Acts with integrity; keeps commitments 

  • Contagious positive attitude

  • Conflict management skills

  • Exhibits a sense of urgency

  • Leads by example

  • Focuses on achieving results while having fun!

  • Team player who can work well with others or independently

  • Frequently bend, twist at waist, kneel, squat, stand, and walk

  • Occasionally climb and descend ladders

  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises

  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead

Circle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

RESTAURANT MANAGER TRAINEE, RESTAURANT OPERATIONS
 

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position.  The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description.  As with all positions, the responsibilities and duties of this position may change.  The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.


 

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

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Average salary estimate

$40500 / YEARLY (est.)
min
max
$36000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About QSR Supervisor Trainee, Circle K

Are you ready to kickstart your management career in the fast-paced restaurant industry? If so, Circle K has an exciting opportunity for you as a QSR Supervisor Trainee! Located in Collins, Mississippi, this role is designed to prepare you for the Restaurant Manager position by immersing you in all aspects of restaurant operations. From day one, you’ll be hands-on, offering excellent guest service while training and supporting an energetic team. You’ll take on responsibilities that include hiring and onboarding new staff, ensuring cleanliness and safety in the restaurant, and overseeing food production that meets our quality and health standards. Communication is key as you’ll be direct contact for the District Manager and will be responsible for maintaining all operational metrics. Flexibility is essential, as are strong leadership skills and the ability to motivate and coach your team members to success. At Circle K, we believe in fostering a fun working environment that focuses on teamwork and achieving results. Excitingly, the opportunity does not end here; we provide comprehensive benefits including health coverage, a 401(k) plan, and even a discount meal program! If you're a proactive team player with managerial aspirations, Circle K’s QSR Supervisor Trainee position could be the perfect fit for you. Come join us and grow with the Circle K family!

Frequently Asked Questions (FAQs) for QSR Supervisor Trainee Role at Circle K
What are the essential responsibilities of a QSR Supervisor Trainee at Circle K?

As a QSR Supervisor Trainee at Circle K, you'll be focused on preparing for the Restaurant Manager role. Your key responsibilities include providing guest service, hiring and onboarding new team members, overseeing restaurant cleanliness, ensuring compliance with food safety standards, and managing inventory and cash control records. You'll also support the District Manager by maintaining clear communication and implementing business strategies effectively.

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What qualifications do I need to be a QSR Supervisor Trainee at Circle K?

To be considered for the QSR Supervisor Trainee position at Circle K, you should have 1-2 years of restaurant management experience preferred, strong communication skills, and the ability to lead and coach team members. A Serv Safe© Manager certification is preferred, and you'll need open and flexible availability. Additionally, a valid state Driver’s License is required, along with proficiency in Microsoft Office Suite.

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What sort of training can I expect as a QSR Supervisor Trainee with Circle K?

As a QSR Supervisor Trainee at Circle K, your training will be comprehensive and hands-on. You'll learn about daily operations and team leadership, gain insights into food safety and quality standards, and understand how to manage financial metrics effectively. Our training is designed to prepare you to take on greater responsibilities as you transition into a Restaurant Manager role within 90 days.

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What benefits will I receive as a QSR Supervisor Trainee at Circle K?

Circle K offers a robust benefits package to its QSR Supervisor Trainees, which includes medical, dental, and vision coverage, short-term and long-term disability benefits, a matching 401(k), and paid time off for vacation, holidays, and personal matters. Other perks include tuition reimbursement, an employee discount program, and wellness plans to support your wellbeing.

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How does the role of QSR Supervisor Trainee fit into Circle K's company culture?

The QSR Supervisor Trainee role at Circle K embodies our core values of working as One Team, Doing the Right Thing, Taking Ownership, and Playing to Win. We're committed to creating a positive and inclusive environment where employees can thrive. As a QSR Supervisor Trainee, your contributions will be vital to our focus on guest service, team motivation, and operational excellence.

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Common Interview Questions for QSR Supervisor Trainee
What techniques do you use to ensure a positive guest experience?

To ensure a positive guest experience, I focus on active listening and communication. I train my team to recognize and respond to customer needs promptly. Additionally, I advocate for a culture of feedback where team members feel empowered to address guest concerns directly.

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How do you handle conflicts among team members?

Handling conflicts among team members requires active listening and mediation. I encourage open communication, allowing each party to share their perspectives. I then guide the team in finding common ground and developing constructive solutions that foster teamwork.

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What strategies do you implement for effective team training?

For effective team training, I utilize a hands-on approach, combining shadowing with structured training sessions. I find that ongoing learning and real-time feedback are crucial for reinforcing standards and ensuring that everyone feels confident in their roles.

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How do you prioritize tasks during a busy shift?

During busy shifts, I start by identifying urgent tasks that directly impact guest service, then delegate responsibilities among team members to ensure everything is addressed efficiently. Implementing a clear workflow helps keep the team focused and organized.

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Can you describe a time when you turned around a poor-performing team?

I once took over a team that was struggling with morale. By conducting one-on-one meetings, I identified the underlying issues and worked to create a recognition program that celebrated team accomplishments, leading to improved performance and a more engaged team.

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What is your approach to inventory management?

My approach to inventory management includes regular counts and utilizing reports to identify trends and discrepancies. I emphasize the importance of maintaining accurate records to minimize loss and ensure product availability during peak times.

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How do you ensure compliance with food safety regulations?

Ensuring compliance with food safety regulations starts with thorough training for all team members. I regularly conduct inspections and address any concerns immediately, creating a culture where food safety is prioritized and everyone understands its importance.

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What is your leadership style when managing a diverse team?

My leadership style is inclusive and adaptive. I prioritize understanding the unique strengths and backgrounds of each team member, allowing me to tailor my approach to motivate and guide them effectively while fostering a sense of unity.

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How do you manage stress during peak operational hours?

Managing stress during peak hours involves staying organized and maintaining a positive attitude. By preparing in advance and cultivating a strong team dynamic, I ensure that we can handle busy periods smoothly while supporting each other.

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Why do you want to work at Circle K as a QSR Supervisor Trainee?

I'm drawn to Circle K because of its commitment to employee growth and strong company values. I am excited about the opportunity to develop my management skills within an organization that prioritizes teamwork and guest service excellence.

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Our people vision is to grow together: From humble beginnings to world-class business, we have never forgotten that our people drive us forward and help ensure that our millions of daily customers are taking it easy. 124,000 people 14,200 stor...

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DATE POSTED
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