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Contract Management Supervisor

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $115,131.00.

THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

ACS’ Division of Family Permanency Services (FPS) is responsible for ensuring high-quality services are provided to children in foster care by supporting provider agency staff with technical assistance and other services for children in foster care. FPS staff offer guidance to provider agencies on child welfare policies and procedures to improve service delivery and achieve safety, permanency, and well-being for children in foster care. The Division includes the Office of Provider Agency Collaboration and Engagement, Office of Strategic Program Support (OSPS), Office of Older Youth Development Services, and Office of Youth Success Services.

Within FPS OSPS, the Office of Contract Management provides oversight and support to foster care agencies to ensure contract compliance, which includes budget reviews and approvals, invoice management and expenditure assessment, and program viability. Contract Management works closely with the Division of Financial Services to support timely and accurate reimbursement of expenses.

The duties and responsibilities of the Contract Management Supervisor will include, but will not be limited to:

- Supervise a team responsible for managing day-to-day operations of the Contract Management Unit (CMU), including invoicing, budget reviews and approvals, billing and payments, troubleshooting, communications, and contract evaluations

- Partner with Contract Managers to develop procedures to support sustainable implementation of all contract management activities

- Track performance of contract management activities by reviewing plans, reports, and maintaining regular dialogues with Contract Managers to discuss/implement continuous improvement actions

- Oversee the administration of budget actions and payment transactions to ensure all activities are supported with proper back-up documentation for payment approvals

- Spearhead development and maintenance of CMU’s database/data warehouse, and create budgeting and invoicing tools needed to streamline contract management and payment services

- Support development of dashboards which present periodic statistics summaries to continually evaluate the fiscal health of foster care agencies and programs, and provide data analysis support to other FPS and ACS units, as needed

- Align reporting methodologies and fiscal health indicators with those used in other ACS reports

- Maintain detailed notes and data dictionaries to ensure reliability of analyses

- Work in close collaboration with foster care service providers


ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.


TO APPLY:

- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #702509
- NO PHONE CALLS, FAXES, OR PERSONAL INQUIRIES PERMITTED
- NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

ADMINISTRATIVE STAFF ANALYST ( - 1002E

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$115131 / YEARLY (est.)
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$115131K
$115131K

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What You Should Know About Contract Management Supervisor, City of New York

Are you ready to take your career to the next level with the Administration for Children’s Services (ACS) in New York City as a Contract Management Supervisor? In this dynamic role, you'll lead a team that's at the forefront of ensuring contract compliance for foster care agencies. ACS is all about promoting children's safety and family well-being, and as the Contract Management Supervisor, you'll be instrumental in providing the support that makes this mission possible. You'll oversee day-to-day operations within the Contract Management Unit, tackling budget reviews, invoice management, and contract evaluations. Collaborating closely with Contract Managers, you'll develop procedures that enhance the efficiency and sustainability of all contract management activities. Your analytical skills will shine as you track performance and implement continuous improvement actions, while your leadership will inspire your team to deliver timely and accurate reimbursement of expenses to foster care providers. Additionally, you'll oversee the creation of sophisticated budgeting and invoicing tools, helping to streamline operations and bolster the fiscal health of programs. If you have a passion for child welfare and possess a master’s degree or relevant experience in administration and budget management, apply today and make a real difference in the lives of children and families across New York City!

Frequently Asked Questions (FAQs) for Contract Management Supervisor Role at City of New York
What are the main responsibilities of the Contract Management Supervisor at ACS?

As a Contract Management Supervisor at ACS, your primary responsibilities include managing daily operations within the Contract Management Unit, overseeing budget reviews, invoice processing, and ensuring contract compliance. You will track performance metrics and implement continuous improvement strategies while maintaining close relationships with foster care service providers.

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What qualifications are required for the Contract Management Supervisor position at ACS?

To qualify for the Contract Management Supervisor role at ACS, candidates must have a master's degree in a related field or a baccalaureate degree with sufficient professional experience. This includes a combination of budget administration and supervisory experience in the public or private sector, where you are leading teams and ensuring effective operations.

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How does the Contract Management Supervisor support foster care agencies?

The Contract Management Supervisor at ACS plays a vital role in supporting foster care agencies by ensuring timely and accurate budget approvals and reimbursement of expenses. They also create tools and resources that help streamline financial processes, ultimately enhancing the effectiveness and fiscal health of the programs delivered to children and families.

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What skills are essential for success in the Contract Management Supervisor role at ACS?

Essential skills for the Contract Management Supervisor position at ACS include strong leadership abilities, financial acumen, excellent communication skills, and a keen analytical mindset. The ability to collaborate effectively with various stakeholders and maintain compliance with child welfare policies is also critical.

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What is the work environment like for a Contract Management Supervisor at ACS?

The work environment for a Contract Management Supervisor at ACS is collaborative and mission-driven. You will work with dedicated professionals who are committed to the welfare of children and families, and you'll have opportunities to lead initiatives that directly impact the quality of services provided in the foster care system.

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Common Interview Questions for Contract Management Supervisor
Can you describe your experience with budget management?

In answering this question, share specifics about your past roles where you handled budgeting responsibilities, focusing on your analytical skills and ability to manage multiple funding sources. Highlight instances where you improved budget processes or resolved financial discrepancies.

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How do you ensure compliance with contract requirements?

Discuss your methods for keeping track of compliance metrics and deadlines, emphasizing your organizational skills. Provide examples of how you’ve worked with contracts in the past to identify and rectify compliance issues.

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What strategies would you employ to lead a diverse team effectively?

Talk about your experience in managing diverse teams and your commitment to inclusivity. Highlight strategies you’ve used to foster open communication and collaboration among team members from different backgrounds.

Join Rise to see the full answer
How do you prioritize tasks in a high-pressure environment?

Outline your approach to prioritization, such as using project management tools or techniques. Provide an example of a time you successfully managed conflicting priorities without sacrificing quality.

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Can you provide an example of a successful project you've managed?

Share a specific project, detailing your role, the challenges faced, and the outcomes achieved. Focus on how the project's success contributed to organizational objectives.

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How do you handle conflict within your team?

Discuss your conflict-resolution skills, emphasizing your approach to understanding differing perspectives and facilitating open discussions to reach amicable solutions.

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What data analysis tools have you used, and how do they support contract management?

Mention specific tools like Excel, Tableau, or custom databases, and explain how you’ve utilized these tools to analyze data, inform decision-making, and track performance metrics in contract management.

Join Rise to see the full answer
How do you keep up-to-date with child welfare regulations and policies?

Discuss your proactive approach to professional development, such as attending workshops, joining industry organizations, or subscribing to relevant publications to stay informed about regulations and best practices.

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What is your approach to creating effective reporting methodologies?

Elaborate on your experience in developing reporting systems, emphasizing clarity, transparency, and how you align them with organizational goals to drive improvements in service delivery.

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Why do you want to work for ACS as a Contract Management Supervisor?

Express your passion for child welfare and the mission of ACS. Elaborate on how your skills and experiences align with the job and how you see yourself contributing positively to the organization’s goals.

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DATE POSTED
March 22, 2025

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