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Product Marketing Lead - job 1 of 2

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join ClassDojo as a Product Marketing Lead to help shape the future of education by creating engaging go-to-market campaigns and influencing product strategy for our consumer education brand.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Develop customer-facing product narratives, lead go-to-market strategies, conduct market research, and partner with creative teams to drive product awareness and engagement.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Proven experience in product marketing for consumer brands, expertise in market research and customer insights, excellent storytelling abilities, and strong collaboration skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: A minimum of 10 years of product marketing experience, particularly in consumer brands with a focus on launching products and driving results through strong positioning and messaging.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position can be based in San Francisco or is fully remote, with flexible hours across Americas time zones.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $137500 - $231500 / Annually



ClassDojo's goal is to give every child on Earth an education they love.

We started by building a powerful network for communication. ClassDojo’s flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what’s happening throughout the day through photos, videos, and messages that make parents feel like they’re there. It’s actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

What you’ll do:

You'll help grow ClassDojo to be the world's most widely-used pre-K-8 product and most-loved consumer education brand for kids. You’ll do this by deeply understanding our market and bringing that to life through engaging go-to-market campaigns that drive impact.

You'll influence the product roadmap to shape the future of education and strategize alongside product managers, data scientists, growth marketers, creative teams, and other cross-functional partners all united in our mission to 10x our growth goals.

We are on the hunt for a seasoned product marketer who is eager to dive in and play a critical role in reaching our ambitious targets. If you’re ready to make a significant impact, we’re eager to hear from you.

Responsibilities

  • Develop customer facing product narratives to drive awareness and engagement. Define our value proposition, positioning and differentiated messaging and bring it to life with a cohesive, emotionally resonant message. 
  • Lead the go-to-market strategy for new products and features that drives adoption and usage, defining the right channel mix to drive KPIs.
  • Conduct market research to define segmentation and targeting strategy. Make strategic recommendations for how we can drive growth.
  • Deeply understand our customers and how they interact with each other. Collect qual and quant feedback to influence product strategy and uplevel our marketing.
  • Partner with creative leadership to develop compelling creative with strong storytelling that spans social, CRM, paid acquisition, landing pages, in-product experiences and more.
  • Build measurable KPIs for all product marketing plans, adopting a test and learn philosophy to hit business objectives.

Requirements

  • Experienced product marketer with 10+ years of experience at a consumer brand
  • You are a master at launching consumer products , with a strong track record of crafting emotionally rooted positioning and cut through messaging that drives business results
  • Customer champion with experience driving market research and customer insights, both qual and quant
  • Excellent storytelling skills—you have a sense for narrative, and can create succinct, impactful messaging
  • Experience with segmentation, targeting and positioning
  • Highly collaborative, with proven ability to work across multiple teams and competing priorities simultaneously
  • You take ownership, are an inventive problem solver and have a high-level of accountability and follow-through
  • Moves faster than is comfortable, an instigator
  • Highly empathetic

[1] Some more context:

(If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks)

Click here if you're interested in learning more about what we've been up to.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones.

ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States):

CA, WA, NY, NJ, CT states: $162,000 - $231,500 (USD)

All other states in the US: $137,500 - $197,000 (USD)

#LI-Remote

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CEO of ClassDojo
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Usamah Chaudhary
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Average salary estimate

$184500 / YEARLY (est.)
min
max
$137500K
$231500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Marketing Lead, ClassDojo

Join ClassDojo as a Product Marketing Lead to help shape the future of education by creating engaging go-to-market campaigns and influencing product strategy for our consumer education brand. You will be at the forefront of crafting compelling customer-facing narratives that resonate deeply with educators, students, and parents alike. Your role is pivotal as you develop strategies that drive product adoption and engagement, and you will collaborate closely with cross-functional teams including product managers and creative leadership. With over a decade of experience under your belt, you will leverage your extensive expertise in product marketing for consumer brands to define value propositions and strategies that capture attention and foster growth. This position, available in San Francisco or virtually, offers the flexibility of remote work across Americas time zones. ClassDojo is on a mission to enhance educational experiences for children around the globe, actively used in over 95% of US schools. If you are a passionate marketer with a love for storytelling and a knack for research, this is your chance to make a significant impact in the world of education and help grow ClassDojo into the world's most cherished consumer education brand for kids.

Frequently Asked Questions (FAQs) for Product Marketing Lead Role at ClassDojo
What are the main responsibilities of the Product Marketing Lead at ClassDojo?

The Product Marketing Lead at ClassDojo is responsible for developing customer-facing product narratives, leading go-to-market strategies, conducting market research, and collaborating with creative teams to increase product awareness and engagement. You'll influence product strategy while building measurable KPIs for all marketing plans.

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What qualifications are required for the Product Marketing Lead position at ClassDojo?

To qualify for the Product Marketing Lead role at ClassDojo, candidates should have a minimum of 10 years of experience in product marketing for consumer brands, with a focus on launching products. Strong storytelling abilities and collaborative skills are essential to successfully drive results in this position.

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How does the Product Marketing Lead influence product strategy at ClassDojo?

The Product Marketing Lead influences product strategy at ClassDojo by conducting market research to define customer segmentation and targeting strategies. Gathering qualitative and quantitative feedback provides crucial insights that help refine product positioning and enhance marketing efforts.

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What skills are essential for the Product Marketing Lead at ClassDojo?

Essential skills for the Product Marketing Lead at ClassDojo include expertise in market research and customer insights, excellent storytelling and communication abilities, strong collaboration skills, and a record of crafting effective go-to-market strategies that drive product adoption and engagement.

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What is the compensation range for the Product Marketing Lead position at ClassDojo?

The compensation range for the Product Marketing Lead position at ClassDojo varies depending on location, skillset, and experience. For candidates based in California, Washington, New York, New Jersey, Connecticut, the range is $162,000 - $231,500 annually, while other states in the US offer $137,500 - $197,000 annually.

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Common Interview Questions for Product Marketing Lead
How do you approach crafting a product narrative as a Product Marketing Lead?

When crafting a product narrative, it's crucial to understand the needs and pain points of your target audience. Begin by conducting thorough market research to gather insights and identify key selling points. Then, distill these insights into a compelling story that highlights how the product addresses these needs, ensuring your messaging is relatable and emotionally resonant.

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Can you describe your experience with go-to-market strategies?

In my previous roles, I've developed comprehensive go-to-market strategies by collaborating with cross-functional teams to outline our campaign goals, target audience, and channels. I ensure that the message aligns with customer insights and focuses on the product's unique value proposition to drive engagement and adoption effectively.

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What methods do you use to gather and analyze customer insights?

I use a combination of qualitative methods like interviews and focus groups, alongside quantitative approaches such as surveys and data analytics. This mixed-methods approach provides a well-rounded understanding of customer needs, preferences, and behaviors, allowing for informed decision-making in product marketing.

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How do you measure the success of a marketing campaign?

Success can be measured using various KPIs such as user engagement rates, product adoption numbers, and customer feedback. I emphasize the importance of setting measurable goals at the outset, and I regularly analyze performance data throughout the campaign to optimize strategies and achieve the desired outcomes.

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Describe a time when you had to collaborate with multiple teams to launch a product.

In my last role, I collaborated with product development, sales, and design teams to launch a new software feature. We held regular brainstorming sessions to align our goals and ensure our messaging was consistent across channels. This teamwork enabled us to successfully launch on time and achieve an increase in user engagement.

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What storytelling techniques do you find most effective in product marketing?

I find that techniques such as focusing on customer success stories, using visuals to complement the messaging, and creating a clear narrative arc resonate well with audiences. Combining emotional appeal with actionable insights creates a memorable narrative that drives interest and connection with potential customers.

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How do you stay current with market trends and consumer behavior?

I regularly read industry reports, blogs, and attend webinars to stay updated on market trends. Networking with fellow professionals also provides fresh insights into consumer behavior, ensuring our marketing strategies remain relevant and effective in addressing evolving needs.

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What challenges have you faced in product marketing, and how did you overcome them?

One major challenge was misalignment between product teams and marketing objectives. I addressed this by implementing regular check-ins to ensure both sides were aligned on strategy and messaging. This communication fostered collaboration, leading to more cohesive campaigns and successful product launches.

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What role does customer feedback play in your marketing strategies?

Customer feedback is invaluable as it provides insights into what resonates with our audience. I actively solicit and analyze feedback to refine our messaging and identify areas for improvement. Incorporating customer perspectives into our strategies helps create more targeted and effective marketing campaigns.

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Why do you want to work for ClassDojo as a Product Marketing Lead?

I am drawn to ClassDojo's mission to transform education and make it more accessible and enjoyable for children. I admire the company's innovation in fostering communication within schools and am excited about the opportunity to leverage my marketing expertise to help enhance learning experiences and drive engagement with this impactful platform.

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ClassDojo’s mission is to give teachers, parents, and students the power to create incredible classrooms.

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DATE POSTED
March 29, 2025

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