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Product Manager, Courts

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Product Manager to join our Courts team at Clio. The Courts space represents a foundational component of legal work, and is central to Clio’s mission of transforming the legal experience for all. This role is a unique opportunity to contribute to one of Clio’s most strategically significant product areas—bringing modern, accessible, and scalable technology to historically underserved court-related workflows.

What your team does:

Interacting with the courts is a mission-critical part of legal practice. This includes managing court deadlines, tracking case progress, eFiling documents, and exchanging time-sensitive communications. Our Courts team is responsible for building and maintaining products that streamline these workflows for legal professionals.

This space offers both significant impact for our customers and strong growth potential for Clio. We are investing heavily in making this a competitive advantage, and your contributions will help shape the future of our offerings, which currently include Clio File and Court Rules—and will expand further in the years ahead.

What you’ll work on:

Product Leadership:

As a Product Manager working with your design and engineering triad, you’ll drive the delivery of customer and business outcomes within the Courts domain. Reporting to the Group Product Manager for Courts, you’ll take ownership of feature areas and roadmap initiatives, ensuring alignment with company strategy and customer needs.

Strategy and Prioritization:

You will translate high-level strategic goals into an actionable product roadmap. This includes performing user research, competitive analysis, and working with stakeholders to identify and prioritize opportunities. You’ll build clear business cases and adapt quickly as new data and feedback emerge.

Customer & Market Understanding:

You will develop deep empathy for our customers and an expert understanding of the court-related workflows they navigate. This includes working closely with legal professionals and internal subject matter experts, and supplementing qualitative insights with data analysis to validate and shape product direction.

Product Delivery:

You’ll own the end-to-end product lifecycle—from concept to launch to iteration. This includes writing detailed product requirements, partnering with design and engineering on solutioning, and driving delivery through execution. You’ll balance delivering customer value with technical feasibility and business constraints.

Growth & Adoption:

You’ll support go-to-market and customer enablement efforts in partnership with Product Marketing, Customer Success, and Sales. You’ll help define success metrics, track adoption, and iterate based on performance and feedback.

What you bring:

  • 2–4 years of experience in product management with a demonstrated ability to ship and iterate on software products.

  • Proven ability to translate customer pain points into clear product solutions.

  • A bias for action and the ability to break down complex objectives into scalable and measurable initiatives.

  • Comfort operating with high ambiguity and evolving requirements in a fast-paced environment.

  • Ability to collaborate cross-functionally with engineering, design, marketing, and support to drive outcomes.

  • Solid communication skills; able to build strong stakeholder relationships and drive alignment across teams.

  • A data-informed mindset: you seek out and use both qualitative and quantitative data to inform decision-making.

  • Comfort working in a technical domain and ability to quickly ramp up on new subject matter.

  • Familiarity with how to leverage modern AI tools, including large language models (LLMs), to improve personal productivity, accelerate research and analysis, and support product discovery and planning.

Serious bonus points if you have:

  • Experience working in legal tech or with legal professionals (e.g., lawyers, court clerks, law firm staff).

  • Familiarity with court-centric workflows such as eFiling, calendaring, or document service.

  • Exposure to judicial or case management systems.

  • Experience contributing to vertical SaaS products.

  • An understanding of regulatory or compliance-heavy domains.

  • Demonstrated examples of using AI or automation in your product practice—for example, to analyze customer feedback, streamline documentation, generate test cases, or evaluate competitive products.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $110,600 to $130,100 to $149,600 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

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Average salary estimate

$130100 / YEARLY (est.)
min
max
$110600K
$149600K

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What You Should Know About Product Manager, Courts, Clio

At Clio, we're more than just a cutting-edge tech company; we are transforming the legal experience for all legal professionals. Our mission is to increase access to justice and improve workflows in the legal sector. Right now, we're on the lookout for a talented Product Manager to join our Courts team in Vancouver. This position offers a unique opportunity to impact a core area of our product development, focusing on modernizing and enhancing court-related workflows that have been historically underserved. As a Product Manager, you will collaborate with our design and engineering teams to deliver top-notch, customer-driven products like Clio File and Court Rules while adapting quickly to new challenges that arise. You'll approach this role with a strong strategic mindset, translating our high-level goals into actionable roadmaps that elevate the court experience for legal professionals. With two to four years of product management experience, you will utilize your data-informed decision-making skills to ensure we create solutions that resonate with our customers' needs. Furthermore, your familiarity with legal tech products will be a significant asset as you navigate the intricacies of court workflows. If you're ready to take your career to the next level and make a substantial contribution to Clio's mission, we would love to hear from you and explore how you can be part of our engaging and innovative team.

Frequently Asked Questions (FAQs) for Product Manager, Courts Role at Clio
What are the responsibilities of a Product Manager at Clio?

As a Product Manager at Clio, you will take the reins of the Court's product development lifecycle. Your primary responsibilities include aligning product features with customers' needs, managing roadmaps, and translating strategic goals into actionable initiatives. You will engage in user research, competitive analysis, and data-driven decision-making, all while collaborating with design and engineering teams to ensure seamless product delivery.

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What qualifications do I need to apply for the Product Manager position at Clio?

Clio requires candidates to have 2-4 years of product management experience with a proven track record of successfully launching and iterating software products. A strong ability to translate customer pain points into actionable solutions is crucial. Familiarity with legal tech and court workflows, as well as proficiency in using data to inform decisions, will provide a competitive edge in this role.

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How does Clio support growth and development for Product Managers?

At Clio, we believe in empowering our employees to grow within their roles. Product Managers have the opportunity to engage in various learning initiatives, including workshops and mentorship programs, designed to enhance their skills. Additionally, our hybrid work environment allows for flexible learning, and our commitment to innovation means that you’ll be continuously challenged, providing opportunities for personal and professional development.

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What technologies will a Product Manager work with at Clio?

As a Product Manager at Clio, you will work with the latest technologies in legal tech, including eFiling systems and document management solutions. Your familiarity with modern AI tools will also be of great value as you leverage them to improve workflows, accelerate research and analysis, and facilitate product discovery.

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What is Clio’s approach to Diversity, Inclusion, Belonging, and Equity?

Clio is committed to fostering a diverse and inclusive workplace where every employee can contribute their authentic selves. Our approach to Diversity, Inclusion, Belonging, and Equity (DIBE) involves creating an environment that values different perspectives, skills, and backgrounds. We encourage candidates from all backgrounds to apply and ensure accessibility accommodations are in place during the recruitment process.

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Common Interview Questions for Product Manager, Courts
Can you describe your experience with managing a product from concept to launch?

To effectively answer this question, provide specific examples of products you've managed, discussing each phase of the process—from ideation and development to launch and iteration. Highlight your role in collaboration with cross-functional teams and how you handled challenges that arose.

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How do you prioritize features for a product roadmap?

A great response would be to explain your method for gathering team and customer inputs, leveraging data, and applying frameworks, such as the MoSCoW method (Must have, Should have, Could have, Won't have) to prioritize initiatives based on strategic business goals and customer needs.

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What strategies do you use to understand customer needs?

Discuss the use of user research techniques, such as surveys or interviews, to gain insights. Provide examples of how you've translated qualitative and quantitative data into product features that directly address customer pain points and enhance their experience.

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Describe a time when you received feedback from a user; how did you incorporate it into your product strategy?

Convey how you gathered user feedback and the specific changes you implemented based on that input. Emphasize your responsiveness to customer insights and the positive results of those adjustments in terms of user satisfaction or product performance.

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What is your approach to collaborating with engineering and design teams?

You should explain your commitment to open communication and teamwork. Provide examples of how you’ve engaged these teams in the product development process, ensuring alignment on goals and understanding of requirements for successful product delivery.

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How do you handle competing priorities and stakeholder expectations?

A good answer will illustrate your organizational skills, ability to negotiate with stakeholders, and expertise in using frameworks to assess priorities effectively. Share examples of how you've successfully balanced conflicting interests in product initiatives.

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What metrics do you consider when evaluating product success?

Discuss key performance indicators (KPIs) relevant to the product's goals, such as user adoption rates, customer satisfaction metrics, and revenue impact. Provide examples of how you've tracked and applied these metrics to iterate on product features.

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In your opinion, what role does AI play in modern product management?

Share your thoughts on how AI can enhance product management by providing data-driven insights, streamlining operations, and automating repetitive tasks. Emphasize your willingness to leverage AI tools and technology to improve productivity and innovation within your role.

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What challenges do you expect to face as a Product Manager at Clio?

A relevant response would focus on the shifting dynamics of the legal tech industry and how you plan to stay adaptable and responsive to changes. Additionally, highlight your strategies for overcoming obstacles, such as user adaptation or regulatory challenges.

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Why do you want to work for Clio as a Product Manager?

Express your admiration for Clio’s mission, culture, and commitment to transforming the legal experience. Share what excites you about the product and how your goals align with Clio's vision of increasing access to justice and supporting legal professionals effectively.

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DATE POSTED
April 5, 2025

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