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Assistant Center Manager

The Opportunity

Reporting to Center Manager - In the absence of the center manager, you will have ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT.

The Role

  • Ensure compliance with all Company SOPs and applicable federal, state, and local regulations.
  • Participate in collecting and analyzing data to maintain center quality, efficiency, and profitability.
  • Collaborate with the center manager to assist with quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees.
  • Work with quality personnel and QA team to develop corrective action plans to address any areas of deficiency noted during audits.
  • Ensure the center and all employees comply with OSHA regulations and training and complete all OSHA record keeping and reporting.
  • Employee recruitment, training, counseling, and termination, and corrective action programs. To achieve compliance, follow HR policies by treating all employees fairly with HR.
  • Support the center's marketing and advertising efforts.
  • Overnight travel up to 10%.

Your skills and experience

Education

Bachelor's Degree OR equivalent combination of education and professional work experience required

Experience

Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of a team/others

Working Conditions

  • You may spend 80% of the time standing/walking, and occasionally lift and carry up to 25 lbs.
  • May spend 60% of the time auditing, improving and observing ongoing operations through the center
  • May work with hazardous chemicals, exposed to extreme temperatures and to bloodborne pathogens
  • You will need to wear Personal Protective Equipment while performing specific tasks in certain areas

Our Benefits

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.  For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!

Average salary estimate

$62500 / YEARLY (est.)
min
max
$55000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Center Manager, CSL

Are you ready to step into a leadership role with CSL Plasma as an Assistant Center Manager in Houston, TX? Reporting directly to the Center Manager, this position is key to ensuring the smooth operation of our center in the absence of management. You'll oversee production, quality compliance, finance, HR, and even IT tasks. Your role is pivotal in maintaining the center's efficiency, profitability, and, most importantly, the safety of our donors and employees. Collaborating with quality assurance teams and implementing necessary corrective action plans will be part of your daily routine. With responsibilities that include ensuring compliance with government regulations and company SOPs, you will play a vital part in the team that safeguards the purity and efficacy of plasma collection. Your experience in supervisory or leadership roles will come in handy as you recruit, train, and mentor staff while ensuring a fair workplace as per HR policies. Plus, you'll be contributing to our marketing efforts. With occasional overnight travel, this role promises both challenges and opportunities in a supportive environment. If you have a Bachelor’s degree or equivalent experience and at least a year of supervisory experience, we could be the perfect match. Join us, and help make a difference in the lives of people with serious health conditions by working at CSL Plasma!

Frequently Asked Questions (FAQs) for Assistant Center Manager Role at CSL
What are the key responsibilities of an Assistant Center Manager at CSL Plasma?

As an Assistant Center Manager at CSL Plasma, your primary responsibilities include overseeing center operations in the absence of the Center Manager, ensuring compliance with company SOPs and regulations, analyzing data to enhance quality and profitability, and collaborating with quality assurance teams to maintain safety and efficacy standards.

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What qualifications are needed for the Assistant Center Manager position at CSL Plasma?

Candidates for the Assistant Center Manager role at CSL Plasma should possess a Bachelor's degree or relevant work experience, along with at least one year of supervisory experience. Strong leadership skills and the ability to work with diverse teams to ensure compliance and quality standards are essential.

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How does CSL Plasma ensure compliance with OSHA regulations?

CSL Plasma's Assistant Center Manager plays a crucial role in ensuring compliance with OSHA regulations by overseeing training, record keeping, and implementing safety protocols. This ensures the safety of both employees and donors throughout their operations.

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What are the working conditions like for the Assistant Center Manager at CSL Plasma?

The working conditions for the Assistant Center Manager at CSL Plasma involve standing or walking for significant portions of the day, as well as the possibility of working with hazardous chemicals. Personal protective equipment is required in specific areas to ensure safety.

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What benefits does CSL Plasma offer to Assistant Center Managers?

CSL Plasma offers a comprehensive benefits package for Assistant Center Managers, including choices for medical, dental, and vision care, life insurance, disability coverage, a 401(k) plan, and paid time off for vacations, illnesses, and personal matters.

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Common Interview Questions for Assistant Center Manager
Can you describe your leadership style as an Assistant Center Manager?

When answering this question, highlight your collaborative and supportive approach to leadership. Provide examples of how you've successfully led teams, resolved conflicts, or improved processes in previous roles.

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How do you ensure compliance with quality standards?

Discuss specific strategies you've used to maintain quality standards, such as regular audits, employee training, and developing corrective action plans when necessary, showcasing your attention to detail and commitment to safety.

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What steps would you take to enhance center efficiency?

A great answer would outline a methodical approach to analyzing operations, leveraging data, managing resources, and involving staff in finding improvements, reflecting your commitment to continuous improvement.

Join Rise to see the full answer
How do you handle difficult conversations with employees?

Share a specific instance where you successfully navigated a tough conversation, focusing on your communication skills, your ability to remain calm under pressure, and your focus on constructive feedback.

Join Rise to see the full answer
What experience do you have with OSHA regulations?

Discuss your knowledge of OSHA regulations and any tangible experience you have in implementing them. Provide examples of how you've kept a workplace compliant and safe.

Join Rise to see the full answer
How would you approach employee recruitment and training?

Outline a structured approach to recruitment that includes assessing team needs, writing job descriptions that attract qualified candidates, and emphasizing the importance of thorough training programs to set employees up for success.

Join Rise to see the full answer
What is your experience with data analysis in a leadership role?

Highlight your data analysis experience, including tools or methods you've used to analyze performance metrics, draw conclusions, and make data-driven decisions to improve center operations.

Join Rise to see the full answer
How do you manage stress and maintain productivity in a fast-paced environment?

Share techniques you employ to stay organized and focused under pressure, such as prioritizing tasks, using time management tools, and maintaining open lines of communication with your team.

Join Rise to see the full answer
Describe a time when you had to make a tough decision as a leader.

Provide a detailed narrative of a challenging decision you made, what factors you considered, how you communicated with your team, and what the outcome was, showcasing your leadership qualities.

Join Rise to see the full answer
What motivates you to work in plasma collection?

Articulate your passion for the field, focusing on the impact and significance of plasma donation, emphasizing a commitment to serving the community and contributing to health improvements.

Join Rise to see the full answer
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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