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Manager - Sales Enablement

Our Why  

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the role (your why) 

The Manager - Sales Enablement role is focused on engaging in the early stages of the sales cycle and enabling the customer, sales and presales team through the facilitation and creation of sales collateral, training and education, campaigns.

What you’ll bring 

  • A deep understanding of customer needs, wants, and pain points.
  • Strong ability to research, analyse, and interpret market trends and competitor activity.
  • Possess deep knowledge of Datacom / Market infra products and be able to translate it for potential customers
  • Collaboration with MARKETS and SALES teams to achieve revenue growth targets.
  • Skill in crafting clear and concise messaging that effectively communicates the proposition's value.
  • Confidently presenting propositions to internal and external stakeholders

Responsibilities

  • Develop & execute strategy by collaborating with sales leadership to define the sales enablement strategy, aligning it with the company's sales objectives and overall business goals.
  • Foster communication and collaboration between Sales & Marketing, ensuring alignment and eliminating content gaps.
  • Ensure sales tools are being used effectively across the IP business, e.g. salesforce hygiene.
  • Onboarding and training programs through designing and deliver effective onboarding programs for new sales reps and ongoing training programs for the entire team.
  • Provide coaching and mentorship to sales people, helping them improve their selling skills and knowledge.
  • Metrics and evaluation by tracking and analyse sales performance data to identify areas for improvement and measure the effectiveness of enablement programs.
  • Demonstrate business impact by communicating the value proposition of sales enablement by showcasing its impact on sales metrics and revenue.

Culture and Benefits 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.   

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.   

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.   

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

What You Should Know About Manager - Sales Enablement, Datacom

At Datacom, we're on a mission to make a meaningful difference in the lives of people and the organizations we partner with across Australia and New Zealand. If you’re passionate about driving sales success, then the Manager - Sales Enablement role could be your next big adventure! This position is all about engaging with customers and leading the sales and presales team through the provision of training, enabling resources, and impactful sales campaigns. You'll be immersed in the early stages of the sales cycle, using your deep understanding of customer needs and market trends to craft compelling messaging that clearly communicates our propositions. Collaboration is key here, as you will work closely with sales leadership to devise strategies that align with our business goals while ensuring Sales and Marketing are in sync. From developing onboarding programs for new sales representatives to coaching existing sales teams, your influence will help enhance their selling skills and knowledge. We are proud of our vibrant, inclusive culture that thrives on innovation and growth, all while maintaining the supportive, friendly atmosphere that makes Datacom a unique place to work. If you're looking for a role where you can create a significant impact and grow your career, then we invite you to join our team at Datacom!

Frequently Asked Questions (FAQs) for Manager - Sales Enablement Role at Datacom
What are the key responsibilities of the Manager - Sales Enablement at Datacom?

The Manager - Sales Enablement at Datacom is responsible for developing and executing sales enablement strategies aligned with the company's sales objectives. This includes fostering communication between Sales and Marketing to ensure alignment, creating effective onboarding and training programs, providing coaching to sales representatives, and tracking sales performance to measure the effectiveness of enablement programs.

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What qualifications do I need for the Manager - Sales Enablement position at Datacom?

To succeed as a Manager - Sales Enablement at Datacom, candidates should have a strong understanding of customer needs, market trends, and competitor activity. Experience in sales enablement or related fields, along with excellent communication and analytical skills, are essential. A background in technology or familiarity with Datacom's market infra products would give you an added advantage.

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What skills are important for a Manager - Sales Enablement at Datacom?

Successful candidates for the Manager - Sales Enablement role at Datacom should possess skills in research and analysis, effective communication, and collaboration, along with the ability to craft clear messaging. The ability to coach and mentor sales teams, as well as track and analyze sales performance metrics, is also vital for ensuring the success of enablement initiatives.

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How does the Manager - Sales Enablement role impact revenue at Datacom?

The Manager - Sales Enablement at Datacom plays a crucial role in driving revenue growth by equipping the sales team with the tools, training, and insights they need to succeed. By providing well-crafted sales collateral and facilitating effective communication between teams, this role directly influences sales performance and contributes to overall business goals.

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What is the work culture like at Datacom for the Manager - Sales Enablement?

The work culture at Datacom is dynamic and agile, fostering an environment where employees are valued and recognized for their contributions. As a Manager - Sales Enablement, you'll work in a collegial and flat-structured environment that encourages collaboration and inclusivity, with a range of benefits designed to support your professional development.

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Common Interview Questions for Manager - Sales Enablement
How do you approach developing a sales enablement strategy?

When tackling a sales enablement strategy, I start by closely aligning with sales leadership to understand their goals and the challenges they face. I then conduct thorough research on customer needs, market trends, and competitor activities to craft a tailored strategy that supports our sales team effectively.

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Can you describe a successful onboarding program you've implemented?

One successful onboarding program I implemented involved interactive training modules and mentorship pairings. This approach helped new sales reps not only learn about our products but also understand the dynamics of our sales process, leading to quicker ramp-up times and improved early-stage performance.

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How do you evaluate the effectiveness of sales training programs?

To assess the effectiveness of sales training programs, I track key performance indicators such as sales performance metrics and feedback from participants. I also conduct follow-up surveys to gauge the application of learned skills in real sales scenarios, helping to refine future programs.

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How have you handled resistance to new sales tools by a sales team?

In instances of resistance to new sales tools, I focus on communicating the benefits clearly and providing comprehensive training. I encourage feedback from the team to address concerns and create a sense of ownership around the tools, which typically leads to better acceptance and utilization.

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What methods do you use to mentor sales team members effectively?

I employ a hands-on mentoring style that includes regular one-on-ones, interactive workshops, and role-playing scenarios. By providing constructive feedback and actionable insights, I help team members enhance their skills and confidence in their sales techniques.

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How do you keep up with market trends and competitor activities?

Staying up-to-date with market trends involves subscribing to relevant industry publications, participating in webinars, and actively engaging in professional networks. I also utilize analytical tools to monitor competitor activity, which informs my strategies and ensures we remain competitive.

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Describe a time when you successfully aligned Sales and Marketing efforts.

In a previous role, I coordinated a joint campaign where both the Sales and Marketing teams collaborated on messaging and targets. By setting up regular check-ins and feedback loops, we successfully launched a campaign that increased lead generation, ultimately achieving a significant boost in sales.

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What do you consider the most important aspect of effective sales communication?

The most critical aspect of effective sales communication is clarity. It's essential to present information in a straightforward manner that does not overwhelm potential customers. Focusing on value propositions and addressing customer pain points directly leads to more meaningful conversations.

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How do you approach creating sales collateral?

To create effective sales collateral, I begin by understanding the customer journey and identifying what materials will best assist the sales team in each stage. I collaborate with cross-functional teams to ensure accuracy and relevance, and I continuously seek feedback from users to refine the materials.

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What role does data play in your approach to sales enablement?

Data is central to my approach to sales enablement. I analyze sales performance data regularly to identify trends and areas for improvement. This data-driven insight helps inform strategy adjustments, training needs, and the overall effectiveness of enablement efforts.

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Full-time, remote
DATE POSTED
March 27, 2025

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