Assistant General Manager (06694) - FT Hours - 1101 W Main St

As an Assistant General Manager at Domino's, your main responsibilities include managing cost and inventory controls, ensuring cash control during shifts, and fostering strong customer relations. You will also assist with basic operational procedures and provide guidance to team members on food safety protocols. This position requires a mix of leadership skills and a commitment to exceptional customer service.

To qualify for the Assistant General Manager role at Domino's, candidates should have prior leadership experience, particularly in team management and employee development. A strong understanding of customer service is essential, as well as the ability to operate and troubleshoot technology. While a specific educational background isn't mandated, a passion for the food industry and a commitment to safety protocols will set you apart.

Domino's offers a competitive hourly rate along with a robust benefits package for their Assistant General Managers. Additionally, employees can look forward to a safe and fast-paced working environment, comprehensive training with an industry-leading brand, excellent career opportunities, and awesome discounts on menu items! This comprehensive support aims to foster employee growth and satisfaction.

The Assistant General Manager plays a crucial role in the daily operations at Domino's locations. By managing inventory effectively, controlling costs, and ensuring high customer satisfaction, you directly contribute to the store’s success. Your leadership aids in creating a positive work environment, which translates into better service and happier customers, ultimately driving sales and enhancing the brand’s reputation.

While prior leadership experience is preferred for the Assistant General Manager position at Domino's, the company values a strong desire to learn and grow in a managerial role. If you have a passion for the customer service industry and some operational experience, you could still be a great fit for the team. Candidates who demonstrate potential through their skills and attitude may also be considered.

In your response, focus on a specific example that showcases your leadership style. Describe the situation, your actions, and the positive outcome, emphasizing your ability to stay calm, motivate your team, and ensure customer satisfaction during busy periods.

Discuss specific strategies such as enhanced staff training on customer service protocols, improved communication, and creating a feedback loop with customers. This shows your proactive approach to continuously enhancing the customer experience.

Provide an approach that emphasizes mediator skills. Discuss how you would listen to both sides, facilitate a resolution, and encourage team collaboration moving forward, highlighting the importance of maintaining a positive work environment.

Detail your method for training team members on safety standards, conducting regular inspections, and ensuring compliance with health regulations. This demonstrates your commitment to safety and quality in food handling.

Explain a systematic approach to inventory management, including tracking stock levels, forecasting demand, and keeping a close eye on waste to ensure optimal inventory levels and minimize costs.

Share personal motivations, such as helping others grow, driving team success, or being part of a fast-paced work environment. Relate it back to how your motivation aligns with the values of Domino's and the role of an Assistant General Manager.

Discuss the technology tools you’ve used to streamline operations, from inventory software to customer management systems, and how they improve efficiency and accuracy in daily tasks.

Provide your perspective on industry challenges such as labor shortages, competition, or supply chain issues, and suggest potential solutions or strategies to overcome them, which illustrates your industry knowledge and forward-thinking approach.

Outline a comprehensive training plan that includes practical shadowing, role-playing scenarios, and constructive feedback methods to help new employees excel in customer interaction and support.

Articulate your passion for the brand, your respect for its values such as honesty and accountability, and how you see yourself contributing to the team's success. Personal anecdotes about your experience with Domino's products can also be effective.