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Assistant Manager - job 1 of 17

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

Qualifications

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Domino's Glassdoor Company Review
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CEO of Domino's
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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Domino's

As an Assistant Manager at Domino's Pizza in Fairmont, MN, you're stepping into a vibrant atmosphere where your leadership will shine. Every day presents a new chance for you to lead from the front, ensuring that your team is not only meeting but exceeding the expectations of customers who rely on us for their favorite pizza. Your responsibilities include overseeing shifts, maintaining cost and cash controls, and ensuring impeccable customer service. You’ll be the go-to person for managing staff and ensuring all policies are followed to the letter. But don't worry — it’s not all serious business! Working with us means being part of a fun and flexible environment where you can build valuable skills. Whether you're taking care of inventory or handling customer concerns with grace, every task helps cultivate your management prowess. You’ll take pride in your role, knowing that you are critical to not just our success but also the development of your team. As the backbone of our operations, your desire to lead and serve will inspire those around you. Discover the satisfaction of a job well done while carving out a path for growth. Many successful franchise owners started just like you, so why not take your chance to rise up? If you have a knack for multitasking and an enthusiasm for great pizza, apply today and bring your leadership to Domino's Pizza!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the primary responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your key responsibilities include managing daily operations, overseeing staff performance, ensuring compliance with company policies, and maintaining high standards of customer service. You'll be in charge of cost control measures, inventory management, and creating a positive workplace culture that encourages teamwork and accountability.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To be considered for the Assistant Manager position at Domino's Pizza, candidates typically need prior management experience, strong leadership skills, and the ability to multitask effectively. Basic math and judgment skills are essential since you will handle cash control and inventory management. A passion for pizza and a customer-first mindset are also highly valued.

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How does advancement work for Assistant Managers at Domino's Pizza?

Advancement opportunities are abundant for Assistant Managers at Domino's Pizza. Many team members begin their careers in entry-level positions and grow to become general managers and even franchise owners. Your ambition and performance could pave the way to bigger and better roles within the company, offering a fulfilling career path.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and lively. You will interact with both customers and team members in a fast-paced setting. While you will face challenges typical in food service, the culture of fun and flexibility helps create an enjoyable workplace where teamwork thrives.

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What skills are essential for success as an Assistant Manager at Domino's Pizza?

Successful Assistant Managers at Domino's Pizza possess various skills including strong leadership and communication, excellent organizational abilities, and a commitment to customer service. Being able to make quick decisions, manage time effectively, and foster a positive team environment are also crucial for thriving in this role.

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Common Interview Questions for Assistant Manager
How would you handle a difficult customer at Domino's Pizza?

When handling a difficult customer at Domino's Pizza, I would first listen actively to their concerns without interruption. Empathizing with their situation is crucial. Then, I’d reassure them that I am here to help, and suggest solutions based on our policies and offerings, aiming for a swift resolution that satisfies both parties.

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Can you describe your leadership style as an Assistant Manager?

My leadership style is collaborative and supportive, believing that the best results are achieved through teamwork. I encourage open communication, provide feedback, and empower my team to share their ideas, fostering an inclusive and motivating environment at Domino's Pizza.

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What do you think is the most important quality for an Assistant Manager at Domino's?

The most important quality for an Assistant Manager at Domino's is strong leadership. This involves not only guiding the team toward achieving operational goals but also inspiring them to provide excellent service and embody the company's values in every customer interaction.

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How do you prioritize tasks during a busy shift?

During a busy shift, I prioritize tasks by assessing immediate needs and deadlines, such as customer orders and staff assignments. I keep a flexible mindset, delegating tasks to team members based on their strengths, ensuring that we maintain efficiency and quality service throughout.

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How would you motivate your team during a challenging shift?

To motivate my team during a challenging shift, I would acknowledge their hard work and create a positive atmosphere by encouraging friendly competition or offering small rewards for hitting targets. Keeping the spirits high and showing that I value their efforts truly makes a difference.

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Describe a time you had to meet strict quality control standards.

In a previous role, I implemented a checklist system that ensured all food items met our quality control standards. By regularly training staff on these standards, we maintained consistency, which led to fewer customer complaints and enhanced our reputation at Domino's Pizza.

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What experience do you have with cash control?

I have experience managing cash control by regularly conducting audits and ensuring all transactions are accurately recorded. I train staff on the importance of cash handling procedures to minimize errors, maintaining a transparent environment vital for the smooth operation at Domino's.

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How do you approach staff training and development?

I approach staff training and development by identifying individual strengths and areas for improvement. I organize hands-on training sessions, provide ongoing feedback, and encourage team members to seek advancement opportunities within Domino's Pizza, fostering a culture of growth.

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What would you do if your team doesn't follow procedures?

If I notice my team not following procedures, I'd first address it privately to understand the reason behind it. Then, I'd reiterate the importance of following policies and provide any necessary training to ensure everyone is aligned with Domino's standards and understands their value.

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How do you manage stress in a fast-paced environment?

I manage stress in a fast-paced environment by staying organized and focused on my tasks. I take short breaks when possible to recharge and encourage my team to support one another, knowing that we are all part of the same mission at Domino's Pizza, which helps create a calm atmosphere even during busy times.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 21, 2025

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