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Assistant Manager(04684) - 3254 Bennett Creek Ave

Job Description

Born to Lead
Being a Domino's Assistant Manager is more than just a job - it's a career. We're all about fun, but we take your career ambitions very seriously. As someone that likes a challenge, you'll love sinking your teeth into life as a Domino's manager. We want our people to enjoy coming to work, and Domino's managers are no different. Yes, you're responsible for the success of the store and its staff, but we still want you to enjoy achieving it. Chances are if you're having fun, everyone is.
Domino's Pizza loves Domino's people
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Asst Manager that's exactly what you can be. You'll get to flex your creative muscles, thinking up new ways to drive Domino's fun culture. Sell more pizza, have more fun! It's as simple as that. You'll have the chance to progress far quicker here. If you like the thought of managing your own million-dollar business, then Domino's Pizza is the place for you.
Drive your own career
Being a Domino's Assistant Manager isn't your average management gig. Domino's managers aren't just concerned with their own training; they're constantly supporting and pushing the team to go that one better. It's what makes it such a rewarding place to work. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as Assistant Managers and today are successful Domino's franchise owners. From assistant manager to general manager to franchisee, our stores offer a world of opportunity.
Job Requirements and Duties
As an Asst Manager, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition, you’ll be responsible for Staffing, Paperwork, Cost Controls, Cash Control, Food Management, Work to a Schedule, Perfect Image and Adherence to Standards, Great Customer Service, Attendance & Punctuality, Transportation to/from work, Store Cleanliness, Marketing, and Profitability.

Those are the basics, but here’s what else you can expect:

General Job Duties

  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility daily

Communication Skills

  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen

Work Conditions

  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
  • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
  • Sudden changes in temperature in work area and while outside
  • Fumes from food odors
  • Exposure to cornmeal dust
  • Cramped quarters including walk-in cooler
  • Hot surfaces/tools from oven up to 500 degrees or higher
  • Sharp edges and moving mechanical parts

Sensing

  • Talking and hearing on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces

Temperaments

  • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Additional Information

Physical Requirements including, but not limited to the following:

Standing

  • Most tasks are performed from a standing position

Walking

  • For short distances for short durations

Lifting

  • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
  • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
  • Cases are usually lifted from floor and stacked onto shelves up to 72"high

Carrying

  • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
  • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
  • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing

  • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push
  • Trays may also be pulled

Climbing

  • Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending

  • Forward bending at the waist is necessary at the pizza assembly station
  • Toe room is present, but workers are unable to flex their knees while standing at this station
  • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
  • Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting

  • Performed occasionally to stock shelves and to clean low areas

Reaching

  • Reaching is performed continuously; up, down and forward

Hand Tasks

  • Eye-hand coordination is essential; use of hands is continuous during the day
  • Frequently activities require use of one or both hands
  • Shaping pizza dough requires frequent and forceful use of forearms and wrists
Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$44000 / YEARLY (est.)
min
max
$40000K
$48000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(04684) - 3254 Bennett Creek Ave, Domino's

Welcome to your career at Domino's, where we are more than just pizza; we build leaders! As an Assistant Manager, you’ll dive into an exciting role that combines the thrill of running a business with the joy of leading a team. Here, at our Frederick, Maryland location, excellence is more than a goal; it's a commitment. You’ll be responsible for every aspect of the store's operations during your shift, from managing inventory to ensuring the best customer service around. This role will challenge you, but don’t worry, we believe in having fun while thriving. Your creativity will shine as you develop strategies to promote our fun culture and boost pizza sales. You’ll also be instrumental in training and guiding your team, setting a positive example, and pushing everyone to excel. Picture this: being a part of a team that not only recognizes your efforts but also provides the opportunity to rise through the ranks—from Assistant Manager to a General Manager, or even a franchise owner! The opportunities are endless with Domino's! Whether you're managing cash flow or keeping the store spotless, every day will bring new challenges and the chance to celebrate accomplishments. This is more than just a job; it's an adventure where your career can soar. If you're ready to manage a million-dollar business and foster a vibrant, engaging work environment, then come join us at Domino's as an Assistant Manager!

Frequently Asked Questions (FAQs) for Assistant Manager(04684) - 3254 Bennett Creek Ave Role at Domino's
What responsibilities does an Assistant Manager at Domino's have?

As an Assistant Manager at Domino's, you are responsible for various essential duties including overseeing store operations, implementing cost control measures, maintaining inventory, and upholding customer service standards. You lead your team during shifts, ensuring everyone is equipped to provide high-quality service. Additionally, you'll engage in staffing, training, and maintaining store cleanliness while promoting a vibrant team culture.

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What qualifications are needed to apply for the Assistant Manager position at Domino's?

To apply for the Assistant Manager role at Domino's, you typically need prior experience in food service or management. Strong communication skills, the ability to follow procedures, and the capacity to motivate a team are crucial. Candidates should have a basic understanding of cash management, inventory control, and dependable attendance.

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What skills are important for an Assistant Manager at Domino's?

Key skills for an Assistant Manager at Domino's include excellent communication skills for interacting with customers and team members, problem-solving abilities, and solid organizational skills. Additionally, a knack for training and leadership, along with proficiency in managing both equipment and money, will set you apart in the fast-paced environment of pizza operations.

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How can I advance my career as an Assistant Manager at Domino's?

At Domino's, advancing your career as an Assistant Manager is not only possible but encouraged! Success in your role can lead you to promotional opportunities like General Manager or even franchise ownership. Embrace leadership development programs and take the initiative to mentor your team, showcasing your managerial capabilities.

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What kind of work environment can I expect as an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, you can expect a dynamic work environment that fosters teamwork and creativity. The role involves working in fast-paced conditions, occasionally requiring you to lift stocks and manage various equipment. Despite the challenges, the camaraderie and fun culture make it a rewarding place to grow and thrive.

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Common Interview Questions for Assistant Manager(04684) - 3254 Bennett Creek Ave
What strategies would you implement to improve team performance as an Assistant Manager?

To improve team performance as an Assistant Manager, I would first assess current workflows to identify areas for improvement. Implementing regular training and team-building exercises could enhance skills and morale, while setting clear performance goals will motivate the team. Encouraging open communication, where team members can share their insights and suggestions, would also foster a culture of collaboration and innovation.

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How would you handle a difficult customer at Domino's?

Handling a difficult customer as an Assistant Manager involves active listening and empathy. I'd address their concerns promptly, ensuring they feel heard and respected. By remaining calm, offering solutions, and following up to ensure their satisfaction, I can turn a negative experience into a positive one, reflecting Domino's dedication to exceptional service.

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Can you describe a time you demonstrated leadership in a challenging situation?

Certainly! As a team leader during a busy shift, we faced staffing shortages. I stepped in to manage the floor while providing guidance to new team members. I prioritized tasks, ensured smooth operations, and offered encouragement, leading to a successful shift. This experience reinforced my belief in leading by example and supporting my team.

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What would you do if you noticed inventory was running low?

If I notice inventory running low, I would immediately assess the situation to determine the cause of the issue, ensuring it’s logged. I would then coordinate with suppliers to expedite orders, adjusting our menu if necessary to manage customer expectations, all while keeping the team informed throughout the process.

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How do you prioritize tasks during a busy shift?

During a busy shift, I prioritize tasks by evaluating urgency and impact on operations. I start with immediate customer needs and then manage team assignments based on skill and availability. I always maintain open lines of communication to make quick adjustments, which helps to keep the team focused and efficient.

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What role do you think team dynamics play in a successful store?

Team dynamics are crucial for a successful store. A cohesive team where members communicate effectively and support one another leads to better service and productivity. Collaborating fosters a positive atmosphere that can enhance employee satisfaction, which directly impacts customer service and store performance.

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How would you train a new employee at Domino's?

Training a new employee at Domino's involves a structured plan starting with an orientation about our culture and values. I would then pair them with experienced team members for hands-on training. Regular check-ins and feedback would be essential to ensure they feel supported and can develop their skills effectively.

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What safety protocols would you enforce as an Assistant Manager?

As an Assistant Manager, I would enforce safety protocols by conducting regular training sessions on proper food handling, equipment use, and emergency procedures. Ensuring that safety measures are integrated into our daily practices will protect both employees and customers, creating a safe work environment.

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What are your goals for a store as an Assistant Manager?

My goals as an Assistant Manager would focus on enhancing customer satisfaction, increasing team performance, and managing costs effectively. I aim to cultivate a strong team culture, driving engagement and productivity, which contributes to the overall success and profitability of the store.

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How do you keep yourself motivated in a fast-paced environment?

Staying motivated in a fast-paced environment requires a focus on the end goals. I maintain enthusiasm by seeking challenges and celebrating small wins with my team. By keeping a positive attitude and encouraging others, I create a motivating atmosphere where we can thrive and enjoy our work.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
March 30, 2025

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